Sailingfast Reviews 

809
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its prompt, efficient, and reliable service. Many reviewers highlight the fast delivery, with orders often arriving quickly, sometimes even the next day. People appreciate the competitive pricing and the quality of the products received. The ordering process is frequently described as straightforward and easy to use, supported by excellent communication, leading to a consistently positive overall experience.

What people talk about most

Service

Customers had positive experiences with service, consistently praising its speed, efficiency, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and prompt delivery,... See more

Product

Consumers are generally satisfied with the products, often finding them to be exactly what a sailor needs and... See more

Order

Clients share positive opinions on order, frequently highlighting the super fast execution and prompt... See more

Price

People report positive experiences with price, consistently finding products competitively priced and cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt delivery every time! Placed an order on Sunday, and it was in my hands by Tuesday, even with 2nd class shipping. The part was offered at the most competitive price, and their communication was... See more

Rated 5 out of 5 stars

I fly my burgee next to my ‘squirrel’ weather vane over the roof of my garage here in Sheffield. They have a short life as our crows, magpies and jackdaws frequently use them to perch on or peck at!... See more

Company replied

Rated 5 out of 5 stars

Super fast execution of the order. It's just too bad that it was held up by the customs for a couple of days. Very sorry for Sailingfast that Brexit happened, they would be number 1 for spare parts... See more

Rated 5 out of 5 stars

Every thing was fine, great numbering etc on my new sail Thank you very much to sailing fast for effective and fast delivery and great communication with me throughout the process.

Company replied


Company details

  1. Sailing Store
  2. Boat Accessories Store
  3. Boat Cover Supplier
  4. Marine Supply Store

Information provided by various external sources

Sailingfast is dedicated to supplying your dinghy spares. We want to make it easy for you to get the best equipment on the market as quickly as possible so you can concentrate on sailing fast!


Contact info

4.9

Excellent

TrustScore 5 out of 5

809 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(809)

63 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company is simply first class

This company is simply first class. The industry as a whole can be shocking when it comes to doing things quickly but Sailingfast show how it should be done. Duncan may always be on the road delivering boats but Emma and the team back at base are all over the customer service. Highly recommended.

7 September 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

I ordered the Black Project Tempo x paddle in June, due to supply issues delivery was delayed. Emma was lovely and kept me updated throughout. I was also offered an upgrade to the hydroflow X which I felt was a kind gesture.

It arrived today and I love it...can't wait to try it out. Thank you!

4 September 2023
Unprompted review
Rated 5 out of 5 stars

Happy First Time Customer

First time to use Sailingfast and it really was fast! So hugely happy my delivery came the next day! The team really understood my urgency. Thank you!

6 August 2023
Rated 5 out of 5 stars

Yet again 5 stars to sailingFast !

Yet again 5 stars to sailingFast. Needed a last minute item for my national champs - WhatsApp Duncan yesterday - item in stock and arrived today special delivery. Can't ask for more than that - great service yet again SailingFast :-)

26 July 2023
Unprompted review
Rated 5 out of 5 stars

Items arrived very quickly and in good…

Items arrived very quickly and in good order.
Even though I ordered above the minimum amount, and qualified for free p&p I was still charged for postage.

6 July 2023
Sailingfast logo

Reply from Sailingfast

Hi Nikki, thanks so much for the review. I don't know why there was obviously a glitch in the website but I have now refunded the postage to you. Apologies for that. Thanks for the order, Emma

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look