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SageSure Reviews 

373
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and adjusters for their helpfulness, knowledge, and professional guidance throughout the claim process. The claim handling process is frequently described as easy, smooth, and efficient, with many appreciating the clear explanations and support provided. Reviewers often highlight the quick response times and fast turnaround for claims, leading to satisfaction with the overall service. However, some customers also noted difficulties with the claim process, including denials for specific damages, disputes over causes, and prolonged settlement times. A few other people also mentioned experiencing a lack of communication or feeling they received a runaround during their claim.

What people talk about most

Claim

Customers consistently note ambiguous experiences with claim processes, with many reporting significant... See more

Staff

Customers had positive experiences with staff, with many reviewers praising the helpfulness and efficiency of... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the responsiveness... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, efficiency, and... See more

Response time

Reviewers mention positive feedback about response time, with many customers appreciating the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The intake of my claim was easy and prompt. She took all the information and told me the timeframe for the agent to contact me. The agent contacted me within her predicted timeframe. The agent, Mr.... See more

Company replied

Rated 5 out of 5 stars

This experience couldn't have gone better! I was kept informed as the process continued. Mr. Joseph Sketic kept me and the roofing contractor well informed. Initial payment was prompt. I have not... See more

Company replied

Rated 5 out of 5 stars

As I was facing the disaster of the water damage to my basement room, I felt overwhelmed and wondered how I would be able to repair the damage and once again get the house in order. Thanks to Sage Sur... See more

Company replied

Rated 5 out of 5 stars

Unfortunately in Louisiana, insurance companies have a horrible reputation. Premiums consistently increase and if you have a claim, they make it difficult or impossible to recoup your damages. In my... See more

Company replied


Company details

  1. Home Insurance Agency
  2. Commercial Insurance Company
  3. Insurance Agency
  4. Insurance Company

Written by the company

SageSure is one of the largest managing general underwriters focused on catastrophe-exposed markets in the US. Recognized by Insurance Insider US Honors as the 2023 Property Catastrophe Underwriting Team of the Year, SageSure manages more than $1.8 billion of inforce premium and protects more than 600,000 policyholders in 14 states. Since its founding in 2009, SageSure has a track record of delivering reliable insurance products, exceptional customer experiences, and strong underwriting results, despite market shifts and hurricanes, wildfires, or hail. SageSure provides more than 50 competitively priced home, flood, and commercial insurance products on behalf of its highly rated carrier partners. With more than 700 employees across the US, SageSure’s passionate team is committed to bringing innovative solutions where they’re needed most.


Contact info

4.2

Great

TrustScore 4 out of 5

373 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(373)

147 reviews in the last 12 months

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Rated 5 out of 5 stars

Claims Review

We have never filed a claim for our property in the 35 years we have lived here so I was nervous about the process but everyone I worked with from the claims rep to inspector was helpful and kind and explained everything so well. They walked me through the whole process. I appreciated the phone calls with follow up text and emails.

13 November 2025
Rated 5 out of 5 stars

SageSure Claim # HO-2025-671769430

The Adjuster Mike Blue was very courteous and very customer oriented. Hopefully when the renovations are completed then you can send the Recoverable Depreciation amount to me to finalize payment for the completion of the renovations. I am living only on low Social Security payments each month and I am 82.

I really, really appreciate your quick responses.

Thank you so much!

12 November 2025
Rated 5 out of 5 stars

Everything was done quickly and without…

Everything was done quickly and without problems.

1 October 2025
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Reply from SageSure

Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!

Rated 5 out of 5 stars

We were treated fairly and with respect…

We were treated fairly and with respect and accuracy. Thank you.

15 October 2025
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Reply from SageSure

Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!

Rated 5 out of 5 stars

It was great

It was great
Tyler was great

9 October 2025
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Reply from SageSure

Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!

Rated 5 out of 5 stars

Fast, Seamless, Fair

Entire process from filing the claim, to assessing the damage, to receiving the payment was fast, seamless, and fair. My first time ever filing a claim on my homeowners insurance and it was a breeze. Very satisfied.

17 October 2025
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Reply from SageSure

Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!

Rated 4 out of 5 stars

I made a claim for my roof after a…

I made a claim for my roof after a large hailstorm and I saw all my neighbors getting a new roof. Had a roof company come out and say it needed replaced. During the claim, I dealt with a subcontractor who clearly was an agent working for multiple carriers. (One star deducted for this). She was NOT knowledgeable and made the process more difficult. The claim was denied. I fought it and ultimately I got it elevated to an actual Sagesure employed agent. This agent decided to get an engineering form to come out and inspect the roof. They gave me a whole packet of what they found. As an engineer myself, it was legit. I thought this was a very good way to show me the roofer I initially got may have duped me. Instead of just saying no, they got me evidence at their cost. I just got my renewal, it only went up the same as everyone else's around me. Just seemed like a human way to go about doing business. A small cost for the company but now they are getting all that back with a renewal.

1 May 2025
Unprompted review
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Reply from SageSure

Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!

Rated 5 out of 5 stars

Insurance

I am very happy with sage insurance. When I called Sage, they were very professional and helpful. They explained everything to me and answers all my questions.

6 October 2025
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Reply from SageSure

Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!

Rated 5 out of 5 stars

Thank you for Assistance

Claim relatively easy to submit under stressful circumstances. Agent and adjuster knowledgeable, empathetic, accessible and respectful.

9 October 2025
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Reply from SageSure

Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!

Rated 5 out of 5 stars

It was very easy filing a claim

It was very easy filing a claim but I went through several agents to get approved

1 September 2025
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Reply from SageSure

Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!

Rated 5 out of 5 stars

My claims adjuster

My claims adjuster, Morgan, was magnificent!

23 September 2025
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Reply from SageSure

Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!

Rated 5 out of 5 stars

Response time and communication was…

Response time and communication was very good and much appreciated.

19 September 2025
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Reply from SageSure

Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!

Rated 5 out of 5 stars

Sagesure was extremely responsive

Sagesure was extremely responsive when helping us get our house back in order after a lightning strike. Shara, our adjuster, was friendly, knowledgeable, and helped us quickly get reimbursements for money we had to put out to get critical services like air conditioning and electricity back up and running for our home.

17 September 2025
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Reply from SageSure

Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!

Rated 5 out of 5 stars

the professionalism

the professionalism, courtesy and efficiency was above and beyond anything i expected

9 September 2025
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Reply from SageSure

Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!

Rated 5 out of 5 stars

Everyone was extremely helpful and easy…

Everyone was extremely helpful and easy to work with for my claim. I did not get the run around like I did with State Farm.

6 September 2025
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Reply from SageSure

Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

4 September 2025
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Reply from SageSure

Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!

Rated 5 out of 5 stars

Easy process

Easy process to do the claim

9 September 2025
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Reply from SageSure

Thank you for taking the time to share your experience with us. We are happy to hear that you've had a good experience with SageSure and look forward to supporting you in the future!

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