I bought fire alarms and a CO alarm. CO alarm (Kiddie brand, 10 year sealed battery and supposed to have 10 year lifespan) started having faults when it reached 3 years old. I thought I would probably... See more
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Review summary
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Reviews shaping this summary
Excellent customer service and advice. Replacement units were very easy to fit and great value. No need to call electrician to wire in new base units. Order was processed immediately and delivered v... See more
I ordered a Samaritan defib Pad replacement - it arrived within a few weeks! Great service considering so many places couldn’t seem to get them. My defib is now up to date again.
We've been in our new build for near 10 years and the alarms are needing replaced. As they are hard-wired into the mains, we didn't want to replace the whole unit, however our units are discontinued.... See more
Company details
Written by the company
We are the UK’s most progressive and customer-focused fire safety provider offering over 6,000 products and services. We pride ourselves on a total commitment to customer satisfaction and have won several customer service awards. We also operate the UK’s largest online fire safety portal, offering not only best quality products at reasonable prices but also making best use of internet technology to offer our customer free services, such as test reminders, free log books and fire risk assessment tools. We are serious about a greener way of operating and are actively working on minimising our impact on the environment. We use 100% Renewable Electricity and produce most of our energy we use with our 1000sqm Solar PV installation, which generates 146kW of power. With the help of our manufacturers, we have managed to replace much of the plastic packaging materials and create new packaging materials through the recycling and re-manufacturing of our old cardboard packaging.
Fire Safety Solutions
Written by the company
- Exclusive Warranties
- We offer 5 year warranties on all our essential fire safety products as standard.
- Best Price Guarantee
- We will not be beaten on price and if you find the same product cheaper on another UK website we will match it.
- Certified Professionalism
- We have achieved numerous professional certifications including ISO9001, BAFE and CHAS.
- Free Replacement After Fire Guarantee
- Should you be the victim of a fire, we will replace or repair all affected fire safety equipment you purchased from us.
- Corporate Memberships
- Proud to work with leading industrial bodies such as the Fire Industry Association and the British Fire Consortium.
- Manufacturers' Partner Of Choice
- We have developed partnerships with leading fire safety manufacturers including Sprue, FirstAlert, Fireco, Geofire, Phoenix, Nest, Orbik, Jewel, DeRaat, Evac+Chair and Britannia Fire. We operate successful dedicated online platforms for our partners. We also provide the Chief Fire Officers Association's 'Blue Watch' online sales portal.
Free Shipping On Safes, Dorgards And A Range Of Other Products
Any order containing one of the above products is shipped for free.
A range of our products including Dorgard Fire Door Retainers, Agrippa Fire Door Holders, Fire Safes, Security Safes, Evacuation Chairs, Defibrillators and other equipment are shipped for free. Any order containing one of the described products is shipped entirely for free.
Contact info
33 West Street, LN13 9FX, Alford, United Kingdom
- 0800 612 6537
- support@safelincs.co.uk
- www.safelincs.co.uk
Save Over 50% on Your Extinguisher Costs
4.7
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got exactly what I needed at a good…
I got exactly what I needed at a good price and delivery service, definitely use this company again
12 November 2025
Unprompted review
All good
All good. Product, price and delivery.
I have no hesitation in awarding this company five stars!
18 November 2025
Unprompted review
Good quality products at good prices…
Good quality products at good prices and quick delivery
18 November 2025
Unprompted review
Very satisfied
Item despatched and recieved very quickly. Well packaged and exactly as ordered. Item was replacement and was installed successfully in no time.
13 November 2025
Unprompted review
Top service
Fast and reliable seller with wide range of stock.
Well packaged with good comms too.
Thank you!
13 November 2025
Unprompted review
Easy to use and items arrived in good…
Easy to use and items arrived in good time
12 November 2025
Unprompted review
Easy to use website
Easy to use website, quick and accurate fulfillment
5 November 2025
Unprompted review
Very good experience
Easy to order, well packaged and clear instructions on how to fit. Took seconds to fit and a great replacement without having to fit a new base on the ceiling.
7 November 2025
Unprompted review
So so easy to replace the units.
2 November 2025
Unprompted review
Excellent delivery and product
My two replacement smoke alarms were received in less than 24hrs from ordering; very impressive service. The new alarms were easy to fit using very clear instructions.
7 November 2025
Unprompted review
Well built fire extinguishers
Haven't used the fire extinguishers which is of course a good thing. Hopefully wont ever have too! They arrived in good time and seem well built.
3 November 2025
Unprompted review
Prompt and efficient service
24 October 2025
Unprompted review
Just what was needed
I arrived at Safelincs following a Google search for a Smoke detector that is no longer available. The Safelincs website made it very easy to locate a replacement smoke alarm that would fit into the existing ceiling mount. They arrived very quickly, look great and fitted perfectly - Bonus... they all came with a battery! Excellent service from Safelincs.
27 October 2025
Unprompted review
Comprehensive fire protection supplies - great service
A really helpful website with easy ordering and post ordering information flow.
29 October 2025
Unprompted review
Product came next day
Product came next day. Really easy and no fuss. Wish everything was this easy.
27 October 2025
Unprompted review
Quick response
Quick response. Item delivered quicker than estimated and is great product. Its good to use a local supplier
28 October 2025
Unprompted review
An excellent product that saved me…
An excellent product that saved me having to rewire my old base fitting.Fitted perfectly and very pleased.
Just stop using Evri for your deliveries - hopless.
28 October 2025
Unprompted review
Smooth solution to smoke alarm snafu
Needed a replacement smoke alarm, having broken it when trying to replace the battery (!). Safelincs popped uo on Google, provided a solution with clear info. Prompt delivery. Snafu sorted, home safe again. Thanks!
28 October 2025
Unprompted review
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