Great support
Great support, nice to able to use the watches for any sim card without extra fees
19 January 2026
Unprompted review
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Company details
Information provided by various external sources
En Safekid GPS klocka för barn är perfekt som barnets första mobiltelefon när ni vill kunna nå varandra.
Contact info
Gånstavägen 4, 749 43, Enköping, Sweden
- 010-211 52 70
- kundtjanst@safekid.se
- www.safekid.se
2.5
Poor
147 reviews
Replied to 78% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The wristband broken with one month of…
The wristband broken with one month of using by a 8-year old. Contact the support and they said it’s not under warranty. It’s a common sense for people to judge this 2000 kr watch worth it or not.
9 January 2026
Unprompted review
skräp
Batteries are really bad. You have to charge it every day even when kid just wear it without any app usage. Sometimes shows completely wrong location. Tried to use on vacation on Cypress but the clock almost didn't work(even imposible to ring). It is Not device for safety kids. Now I can not charge batteries at all, device stopped working. I will throw away it. First time I see Swedish product with such bad quality. And for people from safekid support: "The reason of this issue is very bad quality device that you produce and it is not how my child uses it. We just use it to track location and for very seldom calls that is it."
17 October 2022
Unprompted review
Reply from Safekid
Hej Alexander
Vad tråkigt att höra att du inte är nöjd.
Problemen som du beskriver kan bero på flera olika anledningar och går oftast att åtgärda med justerade inställningar, kontroll av simkortet och/eller utbyte av laddsladd.
Om problemen inte går att åtgärda och det visar sig att du fått en defekt klocka gäller naturligtvis den lagstadgade reklamationsrätten, vilket ger dig tre år på dig att reklamera ett ursprungligt fel.
Återkom till oss med ditt ordernummer och eventuellt tidigare ärendenummer på safekid.se/kontakt så hjälper vi dig naturligtvis gärna.
// Teamet på Safekid
It was an adventure to get it going but…
It was an adventure to get it going but in the end it worked out. The battery runs out within a day. No reception at home, which is very annoying (on my iphone I have 2 out of 5 bars). The same is true for the same watch from the girl next door, so it's the construction of the watch, not a Monday morning model. Hardly worth the money.
24 October 2019
Unprompted review
Reply from Safekid
Hi. We have a greate support for this. Contact us at safekid.se/kontakt/ and then we can help you with your product if purchased through us.
// Safekid
SIM card didnt work and the app is bad.
2 July 2019
Unprompted review
Reply from Safekid
Hi jessica, if you have purchased your watch from us at safekid.se then we can help you to get it working. Just contact us by support.safekid.se.
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