Rype App Reviews 64

This is a scam. I have evidence that I cancelled my subscription in the form of a message from the "founder":

"Sean here, founder of Rype reaching out personally. We're sorry to hear you decided not to continue with Rype. While you may have good reasons not to continue, after 500+ reviews we feel confident in the results we deliver for those who take action. We'd like to offer you 50% off your first month to give us a 2nd shot, at no risk to you. If you're interested, just reply to me with: yes I'm in."

I responded back with "This isn't personal outreach...it's more AI. My reasons were clear, and you have failed to address them in that canned response." I presume that ANY reply triggered an automatic renewal, despite me NOT replying with "yes I'm in". They just billed me $500, over a month later, which my credit card CORRECTLY flagged as fraud. I'm reporting these scammers to Action Fraud. Beyond this obvious mess of a cancellation process, the actual product/service is a joke - barely any instructors or availability for common languages like German. Just seriously stay away.

On October 10, I decided to sign up for Jumpspeak to give the platform a try. The website repeatedly highlights a “100-Day Risk-Free Trial.” However, I was immediately charged $69 upon registration.

Right after starting, I noticed that one of the app’s main features — the AI conversation module — was locked, and an additional payment of $149 was required to unlock it.

Throughout that same day, I received an excessive number of emails from Jumpspeak. One of them offered “bonus offerings,” including 7 days of free tutoring with a teacher on another platform called Rype. The message said:

“The 7-day free Tutoring - Your unique code gives you 100% off our 15-hour monthly plan, so you won’t pay twice (billing info is only requested to create your account).”

I followed the link and proceeded with the signup, confident that it was completely free — especially since I entered the discount code provided by Jumpspeak and the total amount displayed was $0. However, I was still required to enter my credit card information to complete the registration.

To my surprise, on October 18, I was charged $399 in the middle of the night without any prior notice. As soon as I noticed, I immediately emailed Customer Service requesting to cancel all my subscriptions and to clarify what had happened.

I received what seemed to be an automated response, containing only a cancellation link, with no mention of the “100-Day Risk-Free Trial” policy.

I was confused, as the charge came from Jumpspeak and not Rype.

Since then, I have repeatedly tried to contact both Jumpspeak and Rype to request an explanation and a refund for these unauthorized charges, but I have received no response so far.

To make matters worse, on October 24, I was charged again, this time for another Jumpspeak service totaling $149.

I kindly request a detailed explanation and a full refund for all these unauthorized charges made to my credit card without any prior notice or consent.

In total, I was charged $617:

10/10 – $69

10/18 – $399

10/24 – $149

Thank you for your prompt attention to this matter.

Sincerely,

This company should be banned from payment providers

You cannot unsubscribe!!
Yet they keep trying to charge - block your cards and report them as fraud

I have scheduled a first lesson with a teacher online, he did not show up, I reported the situation and did not get any explanation. I rescheduled another time, with another teacher, 2 days later, and the same situation happenned again: NO SHOW from the teacher, no contact, no explanation... I make time in my schedule for those lessons, with all my good will, and you make me/us wait and loose my/our time. We can't even try the service you offer. How serious is that ?? Well, maybe the service doesn't even exist and that is a huge scam !!! Very disappointed.
And of course they charge you almost 300€ before you have time to try or cancel the service.
STAY AWAY.
I will report it to the consumer association and the BEUC.

They just charged me when I never activated my account! What? Help! Contacting my bank.

There are errors in their app but worse than that: Don't give them your payment info or you may receive fraudulent charges! And don't count on Paypal to back you up!

Do not use this app/company.

I got given a free trial as a part of a subscription to a sister company. I never activated this free trial but then got £230 debited from my account for no reason. When I asked for a refund I was told they wouldn't give me this, despite the fact the joining email made it clear I needed to activate my account before anything happened.

I eventually had to get my bank to refund me after which I got a nonsensical email from Rype trying to claim the refund was because of a change in their policy rather than because my bank literally took the money back. Dishonest company, avoid like the plague.

HUGE scam and the app provides no contact to a real person or auto-bot to get a refund on what they steal for simply looking at the app, not purchase it, just open it and BAM money stolen.. DONT EVEN LOOK AT THE APP... Bad app and BAD PEOPLE

I was charged 115 dollars then a few days later was charged 295. I signed up to get one month free through jumpspeak and was charged the full price anyway. (295)I don't know what the 115 was for.I attempted to contact them twice through support email and have not received a response. They do not have a support phone number.

Teachers are so cool and great but I have a majoe problem. I want to end my subscription but there is no cancel button. What should I do?

I tried it for a month and it wasn't for me. However, it is set to auto-renew by default and so it billed me for the next month (179.99). It hit my bank two days later and I contacted support and asked to get it canceled and refunded however they literally have a 2 day no refund policy with no exceptions. Very shady!!!

Enjoying the seamless booking experience and my teacher Lupita :)

I have been a Chinese teacher with them for more than one year. I don’t get lots of students, and so far, they have not paid me nothing.
They used a booking system before the new one, but the classes I taught with the old system is not counted.
I am so disappointed with their service.
They try to get more students, but at the same time, they treat the Teachers like trash!

Rype commented that they have contacted me privately, but I haven’t received any email or whatever from them except 70 dollar promotion Ad. I have submitted emails to Trustpilot, and they approved my review to show to people.
Rype claimed that I am using fake alias, no, I am not fake. I taught many students from South America, USA, Mongolia etc on Rype.

They keep lying. Now they even call me fake. Lol.

I've been using Rype for nearly 2.5 years now. This is such a great experience. I tried all the other options; Rosetta Stone, Duolingo, Textbooks online. Ultimately, I need the accountability of showing up for a class that Rype provides. The teachers are incredible. It is such a special experience to talk with someone in another language around the world each day. I highly, highly recommend Rype if you are serious about learning a new language.

This app definitely has a lot of potential in the language learning realm. I am excited to see how it continues to grow and develop. The developers are very responsive to feedback making changes quickly and effectively.

I'm beta testing their new app right now and it certainly has some potential. As it is in beta stage there are still kinks to work out (like how it will not accept my pronunciation of "Christina") but that's why we are beta testing this. The app itself has promise and I look forward to using it daily when it is completed. Another thing I am pleased with is the responsiveness when I have questions or concerns. This leads me to believe we should have a solid app soon.

There's so much potential with this language app, and it is great how the developers are reaching out to initial campaign supporters to be part of the testing phase. I look forward to seeing how it evolves and improves. When I was having trouble with the app crashing when I got the speaking questions wrong multiple times, I raised this and it was addressed in later updates.

My recent experience with Rype was very good. I complained about an autopay and they agreed to refund what I no longer wanted to use. However I think the service needs to make it easier to modify/cancel its services and should send reminders about large upcoming payments. i.e. when a customer is signed up for large prepayments. Overall I have loved my teachers on Rype and strongly suggest you try as many as you like (respectfully) until you find the right fit for your personality and needs.

Working through the beta version of the upcoming Rype app has been insightful into the development process and will better enable me to understand how to use the app once it becomes available. It's exciting to see new features being added and improved upon. The team is very responsive to comments and open to accepting feedback on content and user experience.

Been a loyal customer for 2.5 years now. Originally learned Spanish before traveling to Peru and now found a new teacher to learn French with!