Ryd GmbH Reviews 

671
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Works like a charm. Ideal for bikers, but also useful when filling up a car. Would be great, if there would be more gasstations participating.

Company replied

Rated 2 out of 5 stars

Die Ryd-App lockt mit Rabatt bis zu 4 cent /Liter. Die Betonung liegt auf "bis zu". Insgesamt umständlich beim Tanken. Man bleibt besser bei dem Punktesystem, was sich bereits bewährt hat. The Ryd... See more

Company replied

Rated 4 out of 5 stars

RYD is a reliable and convenient way to refuel, however, there used to be more offers and frequent discounts. These days there are very few, which I find a real shame. That's why I also use other conv... See more

Company replied

Rated 4 out of 5 stars

The app could be better designed. Suggest: Startpage: coupon(s) on offer Coupon: one click = activated Choice of petrol stations Pump … etc. This would make the process more efficient for peopl... See more

Company details

Written by the company

ryd revolutioniert, wie wir beim Autofahren bezahlen Mit ryd bezahlt man vom Auto aus: per App oder über das Infotainmentsystem – schnell, komfortabel und sicher. ryd bietet eine moderne Infrastruktur für Automobilhersteller, um sichere Zahlungen aus dem Auto heraus zu ermöglichen. Zusätzlich zur ryd App, ermöglicht ryd Partnerintegrationen für Drittanbieter wie z.B. Navigations-, App- oder Carsharing-Anbietern, um zusätzliche Zielgruppen zu erschließen. ryd lässt sich problemlos an die sich ändernden Anforderungen der Mobilität anpassen und ermöglicht Zahlungen für z.B. Tanken, Wasserstoff, E-Fuels, Waschen oder Laden. 2014 gegründet, ist ryd heute das größte europäische Netzwerk für fahrzeugnahe In-Car Payment Dienste und ist in Deutschland, Österreich, der Schweiz, den Niederlanden, Belgien, Luxemburg, Dänemark, Portugal und Spanien verfügbar.


Contact info

3.7

Average

TrustScore 3.5 out of 5

671 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 2 weeks

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3.7

All reviews

(671)

228 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super simple and fast

Super simple, and very fast. Make my life and the life of my family much easier, as you do not need to go to the shop and stand in the queue, when we are in a rush.

19 July 2024
Unprompted review
Ryd GmbH logo

Reply from Ryd GmbH

Hello Tanja,
We are very pleased that you like ryd so much.
Thank you for your positive feedback.
Have fun with ryd!
Best regards, your ryd team

Rated 5 out of 5 stars

Easy and Fast

Easy and Fast
I never had any problem with this app.

17 June 2024
Unprompted review
Ryd GmbH logo

Reply from Ryd GmbH

Hello,
We are very pleased about your feedback.
It's nice that you like our service so much.
Have a good trip and enjoy using ryd!
Best regards, your ryd team

Rated 5 out of 5 stars

quick and easy with kids

filled up with 2 screaming kids in the back of the car, didn't have to wonder inside to stand in the queue and leave the kids.. worked like a charm to pay from the app.

10 July 2024
Unprompted review
Ryd GmbH logo

Reply from Ryd GmbH

Hello Billy Bob,
We are very pleased about your feedback.
It's nice that you like our service so much.
Have a good trip and enjoy using ryd!
Best regards, your ryd team

Rated 5 out of 5 stars

Easy and reliable app

I’m quite happy with Ryd. The whole process is very easy and understandable. I noticed that the fueling flow might vary from gas station to gas station but it’s OK if you follow the guide in the app.
What I also like is that often there are some discounts so I can fuel even cheaper.

10 July 2024
Unprompted review
Ryd GmbH logo

Reply from Ryd GmbH

Hello Oleksandr,
We are very pleased that you like ryd so much and that you have already been able to benefit from discounts.
Thank you very much for your positive feedback.
The payment method varies slightly depending on the gas station. But as long as you follow the steps in the app, nothing can go wrong.
Best regards, your ryd team

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