Ordered a number of items, some of which I decided to return. Returns process was absolutely dreadful and took 3 weeks to finally get return authorised and refunded. The colour ran in the top I kept i... See more
Company replied
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Ordered a number of items, some of which I decided to return. Returns process was absolutely dreadful and took 3 weeks to finally get return authorised and refunded. The colour ran in the top I kept i... See more
Company replied
Excellent value for money. Purchased the running vest a few weeks for a marathon and will definitely be using it. Adjustable fit and doesn’t move at all. Very happy with the service.
Company replied
I forgot to collect my pre-ordered t-shirt after the Southport 10K so I emailed to ask if it could be posted. I was happy to cover P&P. It did take several emails back and forth but each email was ple... See more
Fantastic prices on top quality gear. The shorts are well fitted and support you well. The hoodies are to be honest the best quality for the price I have ever had. Come winter I will try the dry robe... See more
Company replied
RunThrough Kit is the UK's newest running clothes brand. The UK's largest running community is now your one stop shop for running kit.
United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great top from Runthrough
Fits just how I like
Quick delivery as well
Aldo thanks for the ‘Love Corn’ in the package.
Swift delivery and great top as usual. Good quality and perfect for running.
Lovely and friendly staff and amazing quality items. Chimere took her time to talk me through different sizing options to ensure I got exactly what I needed
Most easiest transaction out there I had order white socks as the website did say out of stock. However when I got in contact with the helpdesk. They change my socks and also update the website very promptly for other customers.
Thank you to Candice for sorting for me.
Thank from a voulenteer and pacer of Runthough. Great Company.
The best running shorts out there! As an experienced athlete I have tried and tested so many but these are my favourite! So comfy, great sizing and perfect colours!

Reply from RunThrough Kit
Terrible experience. Ordered several weeks ago. No communication, no explanation for delay, no response to emails or social media messages. No refund available. There is no telephone contact number either which doesn’t install much confidence. Don’t trust them and I’ll never encourage anyone to buy from them.

Reply from RunThrough Kit
Absolutely loving my new RunThrough hoody! Perfect to wear before & after a run! Sizing on the clothing is spot on.
Easy to use website, delivery is fairly quick.

Reply from RunThrough Kit
We have used RT kit for our staff kit as well as our teams running kit. RT have been very helpful will organising this for us and personalising it to our needs when possible. Big thanks to the RT team

Reply from RunThrough Kit
The runthrough kit is so stylish and comfortable. I love running in the shorts and tops and have just ordered the padded jacket which is so cosy and warm. Orders arrived quickly. Would highly recommend.

Reply from RunThrough Kit
My order arrived promptly and was neatly packaged. The reflective gilet is great! It has useful pockets and, although it just looks grey, it has an excellent glow in the dark making me much more visible on those twilight outings. I have even found a use for the zip up bag it arrived in!

Reply from RunThrough Kit
I recently attended an event in Cheshire, it was raining and I’d forgotten my jacket. I purchased a reflective jacket. Wow, kept me warm and dry. Brilliant for night runs too. The kit lady was so helpful and allowed me to try on! I’ll be returning to buy a long sleeve top at the next Tatton race. Thank you RunThrough

Reply from RunThrough Kit
I placed an order for some items on 8th August for my partners birthday (which was on 27th August) The website says that items are dispatched on the same day.
items had not arrived by August 27th, so i followed this up with an email (to the email address given on the website) to find out where the order is - I never received a response.
I messaged Runthroughkit via social media and they replied to tell me that the item was dispatched on 31st August. I have checked the online tracking and as yet (6th September) the item has yet to reach the courier company.
Not too sure if i will ever receive the item i paid for and paid for delivery for.

Reply from RunThrough Kit
I was sent a fairly average quality t-shirt that came free after running in a 10km event. Now I receive lots of unsolicited emails with no "unsubscribe" option or link.
AVOID THIS BUSINESS

Reply from RunThrough Kit
I don't like the fact that they have taken over all these events, and now none of them have proper tshirts. Paying extra for a tiny logo is not great, and it replaces just getting a massive big pretty celebration tshirt. Poor.

Reply from RunThrough Kit
I ordered a T-shirt from the runthroughkit site and added on an additional events badge for the event I was taking part in. The T-shirt came the day after the event without the additional event badge that I had paid £6 for. I have since emailed the contact email stated for runthroughkit twice in regards to how I get my money back. I have twice been ignore and left with no number to call or know where I stand with this. Terrible customer service.

Reply from RunThrough Kit
Love these guys. Their kit is amazing, they are super positive helpful and every order comes with a lovely personal note which leaves you with a little warm feeling inside.
Cant wait to buy more stuff!
100% recommend their gear and also their running events too.

Reply from RunThrough Kit
My favourite kit to run in. Comfortable, stylish and affordable… Super quick delivery and excellent customer service. If I could give 6*’s, I would!

Reply from RunThrough Kit
I ordered the ladies running shorts and I love them
So comfortable, love the wide waist band and the fabric is so soft.
I mainly bought them because of the pocket for my phone and this was perfect.
Such good value for money
They arrived quickly and we're well packaged.
I will be ordering more running kit when I need it
Thank you

Reply from RunThrough Kit
Hi
Ive now purchased 6 tops and a pair of socks on over the last 3 months , everytime the items have arrived in good time and in excellent condition . They are superb quality all fitting as described so well done 👏 and i will not hesitate to re-order or recommend to others , many thanks , Russ

Reply from RunThrough Kit
Love the RTK range that I've bought to date; this includes three long sleeve tops, two pairs of their mens running shorts (no shortages of pockets which I love!) and a few pairs of ankle-high socks. All comfortable and a great variety of colours to choose from.
Great customer service too; I had to exchange one item for another size and it was all done quickly and with understanding. Keep up the good work guys :-)

Reply from RunThrough Kit
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