The carpet is exactly are described and shown on line. The ordering process was easy with quick delivery and it comes with full instructions on how to get the best from your carpet with care and clean... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Huge variety, good prices, fast shipping. I ordered three rugs from Rugvista, which I selected from thousands of models on their website. RVD47280 - Bounce Teppich - Rosa 200x300 RVD47158 - Twi... See more
I waited for this rug to be available for about one month, and the site was very up to date on its availability. The color was accurate, and the rug unrolled well, flattening in about two days. We lov... See more
Company replied
Questions raised in context with the carpet prior the order have been answered properly. Delivery via UPS was in time and as scheduled. The quality of the carpet is good and in real it also looks like... See more
Company details
Written by the company
Rugvista — Wir helfen Menschen zu einem Zuhause, das sie lieben. Rugvista wurde 2005 mit einer klaren Mission und einem klaren Ziel gegründet: wir helfen Menschen, ein Zuhause zu schaffen, das sie lieben, indem wir es unseren Kunden einfach und angenehm machen, den perfekten Teppich zu finden. Von Anfang an haben wir uns darauf konzentriert, hochwertige Teppiche zu fairen Preisen anzubieten und gleichzeitig ein nahtloses, komfortables und sicheres Einkaufserlebnis für jeden Kunden zu gewährleisten. Heute sind wir stolz darauf, einer der führenden Online-Teppichhändler Europas zu sein und Kunden in zahlreichen Ländern zu bedienen. Unsere Kollektion umfasst über 30.000 Teppiche, von traditionell handgeknüpften Orientteppichen bis hin zu modernen maschinengewebten Designs; jeder Teppich wird sorgfältig ausgewählt, um Qualität, Langlebigkeit und zeitloses Design zu garantieren, sodass unsere Kunden bei jedem Kauf mit Vertrauen kaufen können. Wir glauben, dass der Kauf eines Teppichs genauso angenehm sein sollte wie das Leben damit: deshalb bieten wir klare Produktinformationen, detaillierte Bilder und einen intuitiven, übersichtlichen Online-Shop. Zuverlässige Lieferung in ganz Europa, flexible Rückgabemöglichkeiten und freundlicher, schneller Kundenservice sorgen dafür, dass das Einkaufserlebnis für jeden Kunden einfach, sicher und stressfrei ist. Unser Hauptsitz befindet sich in Malmö, Schweden, und wir sind europaweit tätig; dabei kombinieren wir skandinavische Designwerte mit internationalem Handwerk und modernen E-Commerce-Lösungen. Unser Team arbeitet jeden Tag daran, unsere Dienstleistungen zu verbessern, das Sortiment zu erweitern und Kunden bei ihren Einrichtungsideen zu inspirieren. Wir setzen uns für langfristige Beziehungen zu unseren Kunden ein, indem wir hochwertige Produkte, exzellenten Service und ein transparentes, vertrauenswürdiges sowie konsistent angenehmes Einkaufserlebnis bieten. Bei Rugvista helfen wir unseren Kunden, Räume zu schaffen, die persönlich, einladend und schön sind – einen Teppich nach dem anderen.
Teppiche zu einem günstigen Preis!
Written by the company
- Mehr als 30.000 verschiedenen Teppichen
- Kostenloser Versand innerhalb der EU
- 30 Tage Rückgaberecht
Contact info
Lodgatan 11, 21124, Malmö, Sweden
- +49 89 20195912
- info@rugvista.com
- www.rugvista.de
4.6
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Carpet was delivered within 3 days.
Carpet was delivered within 3 days.
Product correct as for quality. Pity that the colors are lot as bright and lively as in the photos.
16 October 2020
Reply from Rugvista
Thanks a lot for your feedback. We know that it is difficult to see how the colours will display once you have them at home. The reason is, that we make our pictures in a studio light and the carpets can always look a little different at home due to different lightning and furniture. But therefore, we offer our 100 days free return policy, so you can always check the carpets at home and if you do not feel like the carpet fit return it for free!
just a perfect service and quality
just a perfect service and quality. thank you!
6 September 2020
Unprompted review
Quick delivery
Quick delivery, the carpet was exactly as it appeared on the website, very reliable service, thank you!
6 August 2020
Unprompted review
Top service!
Top service, very fast delivery and the provided carpet information on the website corresponds very well with the real product. Also good and supportive client service. Very recommendable!
13 July 2020
Unprompted review
2 identical handmade Almaz rugs from India
Very pleased with the delivery and the two idenrical handmade rugs i ordered from Germany
18 June 2020
Quality not recommended
Rug smells really badly as though it has been treated with some chemicals/pesticides. Washed it to remove the stink, but only colours were lost while bad smell continues. Post-sale and delivery good.
31 May 2020
Unprompted review
Simav 140x200
Very fast response time and delivery. Best price quality ratio. We are very satisfied with our purchase.
15 May 2020
Unprompted review
Hat super funktioniert.
8 May 2020
Excellent customer service
Excellent customer service, prompt deliveries. Some of the rugs look much better on the internet site. Margaret Kelley-Otto
7 May 2020
Unprompted review
100% quality and satisfaction
Super easy and smooth process, the delivery was so fast, the quality of the product is excellent! 1000% will buy again here!!
5 May 2020
Unprompted review
I absolutely love my order
I absolutely love my order. The rug is beautiful, very good quality, the delivery arrived as expected. I really liked the instructions on how to handle and maintain the rug (didnt see that before).
30 April 2020
Unprompted review
Reply from Rugvista
Good morning! Thank you very much for your tremendous 5 star review. We wish you a perfect day too. Greetings from Malmö :)
Reply from Rugvista
Klasse! Danke für Ihr 5 Sterne Feedback.
You are the best
You are the best, all was very perfect, thank you for this great shop...
10 April 2020
Unprompted review
Great customer service and fast delivery
Great customer service and fast delivery. Very nice carpet. Always again...
6 February 2020
Unprompted review
The rug is beautiful
The rug is beautiful, customer service was perfect.
16 January 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.