Sam was amazing from start to finish. He was able to restore a stained rug for a very reasonable price would definitely use again.
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Happy with item received, looks lovely in our daughters' playroom. The rug was received rolled so the underside is outwards, so it took a little while and effort to uncurl - would recommend they are r... See more
Customer services are spot with any problems. The only negative thing is they use Hermes, which have to be, without doubt the shittest courier company I have ever had the misfortune of dealing with. H... See more
Company replied
Ordered a rug from this amazing company. Hermes messed up and lost it. The team was so good opening a case with hermes looking into the investigation and keeping in contact with me. They sent me out a... See more
Company replied
Company details
Written by the company
With a wide selection of Area Rugs, Runners, Stair Runners, Mats, Kids Rugs & Play Mats & More. You can find your dream Rug at an affordable price. Now accepting Paypal Credit & Clearpay so you can spilt your payment, interest free. Free UK Mainland Delivery.
Contact info
Telford way, NN16 8UN, Kettering, United Kingdom
- 020 3983 6207
- info@rugmasters.co.uk
- www.rugmasters.co.uk
Reply from Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Reply from Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Great service all round quick delivery…
Great service all round quick delivery good quality rug very pleased highly recommend
13 June 2021
Reply from Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Black and white trellis pattern rugs
Very pleased with my rugs good quality and great price fast delivery as well 👍
13 June 2021
Reply from Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Excellent service
Excellent service. Good quality product at a very reasonable cost. We are very satisfied - Thank you
10 June 2021
Reply from Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Reply from Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Lovely rug well worth the money will…
Lovely rug well worth the money will definitely be using again
10 June 2021
Reply from Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Fabulous rug
Fabulous rug, excellent quality and price - super speedy delivery. Would highly recommend and will be returning as a customer
7 June 2021
Reply from Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Online in stock , reality , out of stock
Rug Masters advertise online rugs which they do not have in stock . Once you place your order they immediately take the money from your account . They then inform you the rug is not in stock and ask you to choose another . In my case I declined , and ask for a refund . It took twelve days for the money to arrive in my account . I will not use Rug Masters again , beware .
7 June 2021
Reply from Rug Masters
Thank you for your feedback.
We are sad to hear that you have had a negative experience with our company.
We would like to discuss and resolve this for you, therefore, if you would be so kind as to get in touch with us either by calling us on 020 3983 6209 or contacting us via email on info@rugmasters.co.uk, we would greatly appreciate it.
Reply from Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Excellent service rug was dispatched…
Excellent service rug was dispatched very quickly and is absolutely beautiful would definitely recommend and buy from you again thankyou
5 June 2021
Reply from Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Reply from Rug Masters
Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services
Gorgeous rug
15 May 2021
Fast delivery
Fast delivery. Good quality rug for a very reasonable price. Very happy. Will purchase again.
13 May 2021
Fast delivery
Fast delivery, good quality very soft rug ideal for my bedroom lovely colour
11 May 2021
Very high quality rug
Very high quality rug and came with free tracked shipping, that arrived next day! What else can you ask for?
Rug was thick and colours vibrant, exactly as pictured. Would recommend
10 May 2021
Good Product
Good Product, I was impressed with the delivery speed and value for money +
10 May 2021
Unprompted review
Really happy with my rugs
Really happy with my rugs. Will be buying from them again. Very quick delivery and good quality rugs at affordable prices.
9 May 2021
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