rubixframes.co.uk Reviews 

72
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptional build quality, durability, and the wide variety of vibrant colors available for the custom frames. Many people also deeply appreciate the thoughtful personal notes and careful packaging included with every shipment to prevent any damage. Consumers often highlight the impressively fast delivery times and secure boxing that ensures products arrive in pristine condition. Additionally, buyers are very pleased with the remarkably helpful customer service team and the wonderfully easy process for ordering bespoke sizes. Reviewers consistently state they will continue purchasing these reliable items for all their framing needs.

What people talk about most

Product

People report high satisfaction with the product, highlighting the brilliant quality and craftsmanship of the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional craftsmanship and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting prompt and very fast... See more

Service

Users describe positive interactions with service, highlighting excellent and brilliant support that... See more

Order

Customers report great satisfaction with the ordering process, highlighting how simple it is to complete... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased 12” gatefold vinyl frames from Rubix which look great in my son’s room. He’s over the moon he can display his favourite bands album covers. The frames are really well made and package... See more

Company replied

Rated 5 out of 5 stars

Well constructed frames, nice touches like proper frame sticky tape to hold the picture in place, excellent YouTube videos on how to apply the tape and string packs. Good communication about progress,... See more

Company replied

Rated 5 out of 5 stars

Absolutely top-tier frames for anyone serious about their collection. The wood-grain finish is beautiful and feels substantial, but the real star is the ArtGlass AR 70. It is virtually invisible, the... See more

Company replied

Rated 5 out of 5 stars

This is the second time I’ve bought frames from this wonderful company. The choice of colour is incredible and the quality is fantastic. They make any print look way more expensive and are just so... See more

Company replied


Company details

  1. Picture Frame Shop

Written by the company

RUBIX FRAMES began in 2015 with a simple idea: to craft beautifully made frames that stand the test of time. Since then, we’ve proudly created and delivered thousands of frames to homes around the world—each one designed to protect and showcase something truly meaningful. Every wooden frame is made to order using high-quality, acid-free, conservation-grade materials. We take pride in knowing that what we create goes on to preserve your memories, elevate your spaces, and become part of your everyday life. It’s a privilege that brings us genuine joy. We don’t just make frames—we help tell your story. And that’s what inspires us every day.


Contact info

4.8

Excellent

TrustScore 5 out of 5

72 reviews

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1-star

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4.8

All reviews

(72)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order and came exactly as…

Easy to order and came exactly as described. Perfect for what I needed, and loved the personal touch. Would buy from again.

1 January 2026
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Reply from rubixframes.co.uk

You are amazing! Thank you so much for a lovely review Rachel :)

Rated 5 out of 5 stars

Top quality British products

I re-decorated my spare room a few years ago. It became my guitar room, darts and music room. I decided to frame my album of the year. I wanted to buy from a British company as I would be buying one every year giving repeat trade however small it maybe. A friend recommended ’Rubix Frames’. The quality is brilliant, they have a large range of colours and framing options. They have personalised gestures which does make you feel like an appreciated customer. ‘The little things’ as they say, is a sign of class. The frame is wrapped, then packed with brown paper in a solid box. This was my third purchase and will continue to use this company.

6 January 2026
Unprompted review
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Reply from rubixframes.co.uk

What an amazing review - thank you so much! We appreciate it Carl (Legend :)

Rated 5 out of 5 stars

Beautiful frame

Beautiful frame, well packed and arrived very quickly. Great personal service.

1 December 2025
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Reply from rubixframes.co.uk

Thank you so much for your review - we appreciate it so much!

Rated 5 out of 5 stars

Amazing service

Amazing service - order placed Thursday and frames were delivered next day. Very happy with the frames and their cost

18 December 2025
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Reply from rubixframes.co.uk

Thank you so much Sam! We appreciate it . Have a great Xmas and a very happy new year!

Rated 5 out of 5 stars

Really pleasant experience

Extremely fast dispatch, refunded an accidental double order no questions asked, left a lovely handwritten note inside, and used their great tutorial online to use my frame. Absolutely going to use this service again

17 December 2025
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Reply from rubixframes.co.uk

Thank you so much for such a great review! And have a fab Christmas Rian! 🤩

Rated 5 out of 5 stars

Always our go to for picture frames

Always our go to for picture frames. Excellent quality and excellent service.

16 December 2025
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Reply from rubixframes.co.uk

Thank you so much for such a lovely review - we appreciate it! Have a fab Christmas 🎄 🤩

Rated 5 out of 5 stars

Such fantastic service

Such fantastic service! Needed it for a Christmas present and arrived extremely quickly. Would highly recommend! Thank you so much!

20 December 2025
Unprompted review
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Reply from rubixframes.co.uk

You are very welcome! Thank you for your order - and have a great Christmas! 🎄

Rated 5 out of 5 stars

Top quality photo frames

As a repeat customer, I would highly recommend Rubix Frames. The quality of their frames are top class, the prices are competitive, and the customer service is excellent.

I recently made a mistake with the measurements of a frame I ordered and the guys went out of their way to help me address this. It was completely my mistake, but they couldn’t have been more helpful in ensuring they went away to make a bespoke frame for my odd size photo. It fits perfectly and looks great. Thanks again, Leo.

11 December 2025
Unprompted review
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Reply from rubixframes.co.uk

Thanks for a lovely review Steve!

Rated 5 out of 5 stars

Rubix frames have been brilliant for…

Rubix frames have been brilliant for framing my artwork for galleries and shops as they are super helpful, really accommodating and always make great frames. I have been using them for my frames for a long time and will continue to do so.

8 December 2025
Unprompted review
rubixframes.co.uk logo

Reply from rubixframes.co.uk

Thanks for your lovely review Chrissy!

Rated 5 out of 5 stars

Great product and experience.

I bought a vinyl art frame with art glass for a signed album cover and I am absolutely delighted with the product and service. Delivery was exactly to time and with the product in perfect condition. It was easy to frame my art and it looks great on the wall with little to no glare from the glass and great clarity. I would absolutely recommend.

17 November 2025
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Reply from rubixframes.co.uk

Thanks for your review Oliver! We appreciate it🤩

Rated 5 out of 5 stars

Awesome frame

Awesome frame! Promptly fulfilled my unusual request for a bespoke frame. Very happy with results and service!

17 November 2025
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Reply from rubixframes.co.uk

Thank you so much Kevin! Show those signatures off with pride :)

Rated 5 out of 5 stars

Good Quality Frames - @63Mason

I ordered a frame for my personally signed album by Perrie from Rubix Frames via their eBay account and it arrived quite quickly it’s a lovely little frame and I even got a friendly note inside from them 🥰 I will definitely be ordering from you again thank you.

8 October 2025
Unprompted review
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Reply from rubixframes.co.uk

Thank you Mason!

Rated 5 out of 5 stars

Absolutely perfect frame

Absolutely perfect frame. I was looking for a good quality frame for a signed CD cover (and CD) and these fit the bill perfectly. Many thanks indeed

9 June 2025
Unprompted review
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Reply from rubixframes.co.uk

Thanks so much Bob!

Rated 5 out of 5 stars

Great Customer Service

Wanted to give a big shout out to Leo and the great customer service I received. I inadvertantly purchased the wrong frame but it was changed with the minimum of fuss and on this occasion at no extra cost for postage. Have used them before and will do so again without hesitation.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

10/10 service

10/10 service. The frames arrived quickly and look stunning! Slight error with one of the frames but Leo quickly resolved it for me within a couple of hours of me raising it - no quibble. I also love the little personalised postcard included in the package. This company is fantastic in every aspect! Thank you Rubix!

28 April 2025
Unprompted review
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Reply from rubixframes.co.uk

(Thank you !)

Rated 5 out of 5 stars

Great Company

Super nice frames and the customer service is fantastic. I've already bought from them multiple times and wouldn't hesitate to buy again (I probably will).

30 January 2025
Unprompted review
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Reply from rubixframes.co.uk

Cheers Sam!

Rated 5 out of 5 stars

Brilliant frames & service

Brilliant frames & service. I will be back for more. Art glass & black. Pure quality & worth every penny. Thanks RF.

1 November 2024
Unprompted review
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Reply from rubixframes.co.uk

Thank you!

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