Rubicon Watches Reviews 

362
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the wide, impressive selection of stylish watches, highly affordable prices, and exceptionally prompt delivery services provided by reliable couriers. Buyers consistently appreciate the secure product packaging, thoughtful touches like customized bracelet adjustments, and the overall smooth, painless purchasing process from start to finish. Some reviewers were not happy with initial product issues, mentioning occasional mechanical faults, unexpected stopping movements, or shipping damages upon arrival. However, people noted that responsive customer support efficiently addressed these unexpected problems by arranging seamless returns and sending replacements without delay.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that watches arrive promptly,... See more

Delivery service

Customers report positive experiences with delivery service, highlighting that items arrived promptly and on... See more

Price

Users describe satisfaction with the price, highlighting excellent deals and considerably cheaper rates... See more

Service

Consumers find service to be positive, highlighting an all-round perfect experience with excellent prices.... See more

Quality

Clients share positive opinions on quality, highlighting that items are well made, beautiful, and arrive in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The watch I ordered arrived on time and was even more impressive in the flesh than online.Excellently packaged and with all paperwork and gift box.The bracelet had been reduced in size to my wrist me... See more

Company replied

Rated 5 out of 5 stars

I've ordered a Lorus watch at Rubiconwatches. Their service is fantastic. I asked if I could have a different watch bracelet ... Within minutes, I got their response that it's no problem. Shipping to... See more

Company replied

Rated 5 out of 5 stars

Another 5* review for Rubicon Watches. I bought my Timex Waterbury watch in March this year , excellent price and delivered promptly, well packaged, just as you would like all on line purchases.... See more

Rated 5 out of 5 stars

Great selection of watches to choose from but I knew I wanted a Seiko, Hubby and I have owned them since we were 21 - 60 years ago. Arrived by Royal Mail promptly and beautifully presented. Didn’t r... See more

Company replied


Company details

  1. Watch Store

Information provided by various external sources

Watches by Seiko Breil Ted Baker Pulsar Ice Watch Kenneth Cole Boccia Lorus, free UK delivery


Contact info

4.8

Excellent

TrustScore 5 out of 5

362 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(362)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Met totally my expectations regarding…

Met totally my expectations regarding delivery and communication of the watch. Excellent price for the watch and delivered well packaged and strap shortened to my requested size. Overall a very pleasing transaction. Oh and I love my new watch.

3 September 2023
Rated 5 out of 5 stars

All is well that ends well

What presented itself as an apparent flop after about a month due to a packing Station adress that Hermes does not deliver to at all, but the driver claimed he did, all turned out well in the end. But I had already rated negatively. Despite all the bad omens, Steve from rubiconwatches packed the watch and I received the good piece a few days later. After all the twists and turns, I'm kind of sorry for my negative review, and I hope to make up for it a bit with this Review. Unfortunately, the rating can no longer be taken back. But I really enjoyed writing this review and hope for continued good Business. Kind regards from Berlin

3 August 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service and cheaper than most other sites for the Seiko I wanted. Box came slightly damaged (which was an issue because it was a gift), but they promptly sent a replacement box free of charge.

5 March 2023
Unprompted review
Rated 5 out of 5 stars

Rotary Henley Gmt

Ordered late Saturday night, delivered first thing Tuesday morning, well packaged in original box Watch is excellent, beautiful Rotary Henley Gmt in green, great price too.

18 January 2022
Unprompted review
Rated 5 out of 5 stars

Great price & excellent service!

After my wife identified a watch she liked on the local high street, I discovered Rubicon were selling it at a much lower price with free delivery. (No box, but who wears the box?) So, a no-brainer, and it arrived within 24 hours of ordering.

9 December 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Found a replacement for my discontinued and much loved Cross wristwatch at Rubicon at a very competitive price. Ordered on the Saturday evening and it was delivered (no extortionate postage) on Tuesday morning. Absolutely perfect. Thanks so much for your excellent service Rubicon.

7 September 2021
Unprompted review
Rated 5 out of 5 stars

Just purchased the Pulsar Gents Solar…

Just purchased the Pulsar Gents Solar Powered Dress Watch PX3167X1 PNP and was very pleased with the excellent service and also the price. I was initially disappointed with the rather thick body but once I adjusted the strap and fitted it correctly it is just what I wanted for an everyday watch.

20 July 2021
Unprompted review

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