This is the best comment the RSPCA warrant. Mony grabbing with zero morale compus whatever. Facilities only available when suits them - never any thoughts for animals that need their help or supp... See more
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Reporting a 9 week old puppy that is left outside, not sure if they have food or water, temperatures have been really hot, the puppy is constantly crying all different times of day as always outside,... See more
Reported dog that had been left alone in house since monday July 22nd due to elderly owner taken into hospital, 3 days later and nobody has been out to rescue it...also they will not give updates on t... See more
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Crap charity. DO NOT DONATE TO THEM! I've tried for 4 weeks to get an answer from their online chat reporting service to always be met with being informed of no advisors being available. When I did ge... See more
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Company details
Written by the company
At the RSPCA, we’re proud to be there for every kind— from pets in need to wild animals who need urgent care. Every day, our dedicated teams work tirelessly to protect animals, prevent cruelty, and offer hope in situations that are often distressing and complex. As a charity, we face difficult decisions about how to use our limited resources, and we must prioritise the most urgent and serious cases of abuse or neglect. This sometimes means we can’t attend every call, no matter how much we wish we could. When we’re unable to be there in person, we’ll help in other ways—offering you support, directing you to organisations that can help fast, and, when it’s safe, empowering you to take an animal to a vet. These shared efforts truly make a difference. We’re incredibly grateful for the kindness, patience, and support shown by the public. Together, we can continue to speak up for animals, protect those in need, and build a better world for every kind.
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United Kingdom
- www.rspca.org.uk
2.0
Poor
2K reviews
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Reported German Shepherds being kept in…
Reported German Shepherds being kept in the back of cramped vans in small cages for more than 24hrs a day in a security firm. Called RSPCA they said as long as they had food & water there's nothing they can do. I think about those 2 dog's every day. That was a year ago. 😔
11 August 2025
Unprompted review
Reply from RSPCA (England and Wales)
Hi Lesley
Thank you for taking the time to share your concerns with us. We’re really sorry that your experience contacting us about the dogs left you feeling frustrated — it’s understandable to feel upset when you believe an animal may be at risk and nothing is being done to help.
When dogs are left in vehicles, conditions can become dangerous very quickly. If a dog is showing signs of heatstroke or distress, we always recommend calling 999 straight away, as the police can act immediately and have the powers of entry we don’t.
If the dog doesn’t appear to be in immediate danger, we advise monitoring them, trying to locate the owner, and contacting us for guidance. You can find clear advice on how to help a dog in a car on our website, including what to do in both urgent and non-urgent situations.
If you ever have concerns again, please do continue to contact us. We’re here to help, and we truly appreciate your support and compassion for animal welfare.
Best wishes
Sarah
I am appalled that the RSPCA have a tv…
I am appalled that the RSPCA have a tv advert for help off the public. I rang them 3 times last month to help me re home a pregnant cat she was on her 3rd litter of kittens all within 12 months. My neighbour had abandoned her.
They said they couldn’t help even though she was heavily pregnant and I was feeding her & giving her shelter somewhere warm ! I would have kept her but I have 2 cats and a dog who thinks cats want to play all the time so I was in an impossible situation. I told the RSPCA she was ready to have her kittens and I was worried she would be on the streets when she went into labour. The lady told that happens all the time in the UK were cats are giving birth on the streets. I am disgusted with the reply she gave me.!
They do not deserve any donations. This isn’t the first time I have asked these people for help. I found a kitten in the park under a tree with a little can of cat food at the side of him and when I rang the RSPCA & also the cats protection I was told they could not help. The little kitten still lives with me 3 years on and the pregnant cat is now in a new home and very happy ready to give birth to her kittens very shortly.
I do not know how the RSPCA have got the nerve to ask any of the public for help because when the public need help from them they dismiss any help.
29 March 2026
Unprompted review
Reply from RSPCA (England and Wales)
Hi Mich,
Thank you for sharing your concerns. I’m truly sorry to hear that you feel let down after contacting us about the cats you were worried about. We understand how upsetting and frustrating it can be when you report something you’re worried about and feel that nothing was done.
Please know that every report we receive matters to us. As a charity with limited resources, we have to prioritise the most urgent and severe cases of cruelty and neglect. This means there are times when we’re not able to take the action people hope for, even though we’ve carefully assessed the information provided.
That doesn’t mean your reports weren't important — it helps us build a clearer picture of animal welfare issues in local communities, and we’re grateful that you took the time to speak up for an animal in need.
Caring for animals across England and Wales is a huge undertaking, and advertising plays an important role in making that care possible. The vast majority of every pound donated — 81p — goes directly to rescuing, treating, and rehoming vulnerable animals. Last year alone, thanks to supporters like you, we helped tens of thousands of animals in need. Around 18p in every pound is invested in fundraising, including advertising. This funding is essential: without it, we simply couldn’t reach the animals who rely on us or sustain the frontline work our teams carry out every day.
If you'd like to see exactly how donations are used, our annual report is available here: https://www.rspca.org.uk/whatwedo/latest/publications/reports
If you ever have concerns again, please do continue to contact us. We’re here to help, and we truly appreciate your support and compassion for animals.
Best wishes
Emma
Reported neglect but because I would…
Reported neglect but because I would not give name address etc they won't help, disgusting
10 April 2026
Unprompted review
Reply from RSPCA (England and Wales)
Hi Lynne,
Thank you for taking the time to share your concerns with us and we are sorry to hear that your experience has left you feeling frustrated.
We do understand how worrying some may find it to provide their details to a call handler. When callers ring our national cruelty line we do need to take contact details from people making reports in case one of our rescue officers needs to contact you for further information.
Please rest assured that your details will remain strictly confidential and will not be passed on to the person you have reported. If you are still concerned for the animal please do get back in touch by reporting your concerns here: https://www.rspca.org.uk/reportaconcern
Thank you again for raising your concerns, and for caring about the welfare of the animal involved.
Best wishes
Emma
LEAVE ANIMALS THE HELL ALONE!
LISTEN HERE YOU LIARS! STOP LYING ABOUT YOUR MILK AND ANIMAL AGRICULTRE BY SAYING THE COWS ARE LIVING HAPILY! THEIR BABIES ARE TAKEN AWAY, COWS ARE MUTILATED AND BEATEN IF NOT COOPERATIVE! LEAVE ANIMALS THE HELL ALONE AND STOP LYING FOR MONEY!
9 April 2026
Unprompted review
Reply from RSPCA (England and Wales)
Thank you for your review and sharing your concerns about RSPCA Assured. We truly value hearing from people who care deeply about animals.
We have been working to improve farmed animals’ lives for 200 years and we know that change in this area is difficult and it is slow, but we have made a difference to millions of animals’ lives through legislative change.
The difference between minimum UK standards for farm animals and RSPCA Assured standards is huge, and without the scheme, millions of animals on farms right now would have worse lives. However, we agree we need to fundamentally rethink our food system if we are to achieve the seismic change we all want for animals in the future.
We cannot ignore the realities of society as it is now, but we all want change to go further, faster. That is why we continue to drive up standards, why we are campaigning for a significant reduction in the number of animals farmed and the amount of meat, fish, dairy and eggs we eat. We don’t see eye to eye on how to achieve this, but we believe that by setting ourselves against each other, there are no winners.
You can find out more about the standards and the difference they make to millions of farm animals here: https://www.rspcaassured.org.uk/farm-animal-welfare/rspca-welfare-standards/.
Thank you again for raising this with us and for your concern for animal welfare.
Best wishes
Sarah
Are you kidding me??
Are you kidding me??? 250 dogs rescued from a breeder because ‘ it got out of control’ and ZERO PROSECUTION BROUGHT BY THE RSPCA?! The rspca has always been woeful but this is a new cherry on the cake, how anyone can give money to an ‘animal charity’ that takes zero action after TWO HUNDRED AND FIFTY ANIMALS ( DOGs ) HAVE BEEN HORRIBLY NEGLECTED ( intentionally) can not be worth donating to.
Needs shutting down and money going to real animal charities that actually care.
RSPCA response will say they care yet the prof is overwhelmingly against their lip service.
Disgusting
9 April 2026
Unprompted review
Absolutely horrendous
Absolutely horrendous. I ve reported to incidents concerning ponies and both times they can't do anything about it. Awful service don't help when it's needed.
I pay into the RSPCA but have just cancelled my contribution so disgusted with this service
7 April 2026
Unprompted review
Reply from RSPCA (England and Wales)
Hi Linda
Thank you for leaving your review and sharing your concerns regarding the ponies you reported. We truly appreciate you looking out for the ponies welfare.
Please know that every report we receive matters to us. As a charity with limited resources, we have to prioritise the most urgent and severe cases of cruelty and neglect. This means there are times when we’re not able to take the action people hope for, even though we’ve carefully assessed the information provided.
That doesn’t mean your report wasn’t important — it helps us build a clearer picture of animal welfare issues in local communities, and we’re grateful that you took the time to speak up for an animal in need.
Thank you for taking the time to share this — it helps us improve.
Best wishes
Sarah
Rspca Volunteer
I have volunteered for the Rspca for several years in various locations,as well as taking part in different challenges. I'm totally passionate about ALL animals and helping each and everyone is my life purpose.
We all do our best in very challenging times and ongoing overwhelming situations.
Please join us NOW by helping and getting involved in every which way you can - giving, volunteering or signing up for our next challenge where you meet like minded people,plus new friends too and see the beauty in nature.
6 April 2026
Unprompted review
Reply from RSPCA (England and Wales)
Hi Rose,
Thank you so much for your incredibly kind words. It is wonderful to hear about your passionate dedication to supporting the work of the RSPCA and we are so pleased to hear how volunteering has had such a positive impact for you. Every animal matters to us and supporters and volunteers like you are absolutely key to everything we do.
We are very grateful to you for supporting us to create a better world for animals — your passion is shared by everyone at the RSPCA.
Best wishes
Emma
Crap charity, DO NOT DONATE TO THEM
Crap charity. DO NOT DONATE TO THEM! I've tried for 4 weeks to get an answer from their online chat reporting service to always be met with being informed of no advisors being available. When I did get an answer some months ago, they wouldn't even take dogs living within an environment full of drugs / cannabis seriously and ignored it, would you believe! DO NOT DONATE TO THEM!
6 April 2026
Unprompted review
Reply from RSPCA (England and Wales)
Thank you for your feedback. We understand how frustrating it is to have difficulty speaking to a person, especially when you are trying to reach us for help.
We are actively working to balance the high volume of calls and web chat messages we receive daily with our limited charity resources. The automated system is designed to quickly route urgent animal cruelty reports to dedicated handlers, ensuring those animals in immediate danger receive priority assistance.
We acknowledge that this system is not perfect and can lead to extended hold times and recorded messages for general inquiries. We are continuously reviewing and refining our processes to improve accessibility and make sure everyone can connect with the right support as efficiently as possible.
We’re always looking to improve how we work and we value feedback, even when it’s difficult to hear. If you have reported your concerns to us within the last three months and would like us to review how the case was handled please provide us with further information via our complaints form:
https://www.rspca.org.uk/utilities/contactus/complaints/form
We appreciate your patience and your care for animals.
Best wishes
Emma
Do not give ,The CEO takes almost…
Do not give ,The CEO takes almost £250000 a year ,, Do as I do feed the birds and buy dog food for foxes,100% to the animals.
5 April 2026
Unprompted review
Reply from RSPCA (England and Wales)
Hi Don,
Thank you for taking the time to share your concerns with us. We genuinely appreciate how much you care about the RSPCA and the responsible use of our funds.
We understand why executive pay in charities can raise questions. Our trustees carefully review the CEO’s remuneration to ensure it is fair, proportionate, and aligned with the responsibilities of leading a large, complex organisation that exists to protect and improve animal welfare. This process is guided by independent benchmarking and a strong commitment to transparency.
Your support and trust matter greatly to us, and we’re grateful that you hold us to high standards. If you’d like any further information about how we govern and use our resources, we’d be very happy to help.
Best wishes
Sarah
Congratulations
At this point just shut your organisation down. You are no longer qualified to call yourself ‘a charity for protecting and caring animals’, doesn’t even deserved to have ‘Royal’ in your name’. Phoned the hotline wanting support regarding a sick stray and not only got bombarded by donation messages, which is the only thing spca cared about, but received the response of the year from the phone operator as quoted ‘you only called because you don’t want to pay vet money to heal the cat’. without even understanding the full story. What an answer that was, doesn’t even have the basic human decency. This organisation is a national disgrace. Branding spca a clown show would make much reasonable sense than ‘charity’.
4 April 2026
Unprompted review
Reply from RSPCA (England and Wales)
Hi David,
Thank you for getting in touch about the sick stray cat you are concerned for. We really appreciate the compassion you have shown.
We’re deeply sorry your experience didn’t reflect the care and compassion you expected. Every animal matters to us, and we’re working hard to improve how we communicate our limitations and provide guidance even when we can’t attend in person. Thank you for taking the time to share this
We’re always looking to improve how we work and we value feedback, even when it’s difficult to hear. If you would like us to review how your call was handled please provide us with further information via our complaints form:
https://www.rspca.org.uk/utilities/contactus/complaints/form
Thank you again for your valuable feedback.
Best wishes,
Emma
What a disgusting CHARITY !
What a disgusting CHARITY !!
Claiming to put animal welfare first !!
They have never ever helped me or animals I have seen neglected !!
They operate solely as a money making machine !!! Utterly disgusting ..,, the ROYAL name says it all another corrupt organisation.. no compassion or genuine care for animals just grasping money making crooks
4 April 2026
Unprompted review
Reply from RSPCA (England and Wales)
Thank you for taking the time to share your concerns, and I’m truly sorry to hear that you feel let down. We understand how upsetting and frustrating it can be when you report something you’re worried about and feel that nothing has changed.
Please know that every report we receive matters to us. As a charity with limited resources, we have to prioritise the most urgent and severe cases of cruelty and neglect. This means there are times when we’re not able to take the action people hope for, even though we’ve carefully assessed the information provided.
That doesn’t mean your report wasn’t important — it helps us build a clearer picture of animal welfare issues in local communities, and we’re grateful that you took the time to speak up for an animal in need.
If you ever have concerns again, please do continue to contact us. We’re here to help, and we truly appreciate your support and compassion for animals.
Great job they do, great cause.
Outside Morrisons at Sittingbourne 19th March I stopped to talk to Matt and Jim (1026 and 1027), they’d been there all day on their feet fund raising for the RSPCA, no pressure just friendly conversation, I signed up for a small monthly amount, a drop in the ocean but hope there were many others that day and other days. Great job they do for a great cause!
19 March 2026
Unprompted review
Reply from RSPCA (England and Wales)
Hi Jon,
Thank you so much for taking the time to share your experience with us. We really appreciate you stopping to talk to Matt and Jim about the RSPCA.
Every single generous donation makes a difference in helping animals in need and we are incredibly grateful for your support which helps us to continue this vital work.
Best wishes
Emma
If I could give minus stars I would
If I could give minus stars I would.
Shocking shocking organisation that truly do not care about animals. It’s all about MONEY.
A poor dog has been left in an abandoned crack house that the police raided and boarded up, for 6 DAYS so far with no food or water. 6 DAYS!! And counting.
The RSPCA and police were called numerous times since the day after the raid when neighbours realised the dog was left in there. They did NOTHING. Finally after 3 days the RSPCA came and put a tape over the door to “ see if anyone’s attending to the dog”. That was 3 days ago and the seal has not been broken ( the tenant is not coming back) and STILL today they won’t rescue the dog. When asked when they are going to get the dog out they said another 48 hours, The RSPCA lady actually scoffed and said “ it might even be longer! The dogs barking so it’s still alive “.
She was aggressive, rude, confrontational, defensive and told me to “ go away “.
Today the police contacted the RSPCA and asked them to meet them at the house with a view to doing something. The RSPCAs reply? “ we are too busy, and under staffed “. So too bad poor little Frenchie , you’ll be left to starve to death in a crack den all alone.
You could have saved this sweet little dog. But you refused. Shane on you. I will tell everyone and anyone just how vile you are. Animal welfare?? My ass!! It takes a special kind of cruel to treat an animal this way, and there is non crueler than a group of narcissistic people
The dog will probably be dead soon, it’s already thin and abused, and they are prepared to leave it suffering for at least another 48 hours!?
I thought that was illegal?! It’ll be over a week by then and they could not care less.
29 March 2026
Unprompted review
Reply from RSPCA (England and Wales)
Thank you for leaving your review and sharing your concerns for the dog. I’m truly sorry to hear that you feel let down. We understand how upsetting and frustrating it can be when you report something you’re worried about and feel that nothing has changed.
We’re always looking to improve how we work and we value feedback, even when it’s difficult to hear. If you reported this to us and would like us to review how the case was handled please provide us with further information via our complaints form:
https://www.rspca.org.uk/utilities/contactus/complaints/form
Thank you for taking the time to contact us, we truly appreciate the compassion you've shown for this dog.
Best wishes
Emma
DONT use or fund the RSPCA.
First of all if you’re concerned about an animal then don’t contact these scammers. They are not interested helping any animals as all they want to do is fine people first. All they are here for is collecting donations and taking people to court. I phoned them out to rescue a dog as it was just dumped on a council estate. It has been there for days. I was working on that estate and noticed the dog. It was thin dirty and had no energy. Me and a few boys went to the shop and looked after it for a few days while waiting for the rspca to come out . They did come out and said as there is no owner for the dog there is nothing they can do. So I said the dog need professional care and need warmth and looking after and he said sorry there is nothing they can do without an owner coming forward. I said the dog has been abandoned. They said they can’t do anything. So I said best you go back in your little van and pissoff before I get a hammer and turn your van into box. So went faster then I could get my hammer out of my van. So a few of us put it on social media for someone to help the dog. A dog charity came out and rescued the dog. I have donated them for years . I can’t put names on here but the charity colour if yellow. So if you want to help an animal DONT contact them scammers RSPCA. Don’t waste your call. Rant over.
28 March 2026
Unprompted review
Reply from RSPCA (England and Wales)
Thank you for taking the time to share your concerns and we appreciate your dedication to finding help for the dog.
As a charity, we operate with limited resources and must focus our efforts on the most serious cases of cruelty and neglect but we would like to assure you that our compassionate and highly trained officers work tirelessly on the frontline, enforcing the law and being a voice for animals who cannot speak for themselves.
We always look to improve how we work and we value feedback, even when it’s difficult to hear. If you would like us to review how the case was handled please provide us with further information via our complaints form:
https://www.rspca.org.uk/utilities/contactus/complaints/form
Thank you for taking the time to contact us, we truly appreciate the compassion you've shown for this dog. I am very pleased to hear that you were able to find assistance.
Best wishes
Sarah
I’ve adopted two dogs from block fen
I’ve adopted two dogs from block fen, over the years. The staff are so caring and helpful, really making sure the process is as smooth as possible and are always happy to give advice to help with settling in problems.
Highly recommend x
9 October 2025
Unprompted review
Reply from RSPCA (England and Wales)
Hello Mel,
Thank you for your lovely feedback after adopting two dogs from Block Fen Animal Centre. We are delighted to hear how positive your experience was and that our staff were able to assist with any advice you needed throughout the rehoming process. We hope that your adopted dogs have now settled in.
We are very grateful that you contacted the RSPCA when seeking to rehome a dog. Your support is invaluable and allows us to continue our work rescuing and rehabilitating animals in need.
Best wishes
Sarah
I have adopted a two dogs and had the…
I have adopted a two dogs and had the amazing offer to foster over the years with the RSPCA. I have never had a bad experience with the staff there.
You can tell the staff all have a great passion for their job role and keep the individual animals staying in their care the TLC they all deserve.
Keep it up RSPCA Block Fen Animal Centre!
24 March 2026
Unprompted review
Reply from RSPCA (England and Wales)
Hello
Thank you so much for your kind words about your experiences with the RSPCA
We are so pleased to hear that you have always had such a positive experience working with our teams who are dedicated to providing the best care that they can to all of the animals.
Your support, both in giving two dogs a loving home and in fostering, is invaluable to us and ensures that we can continue our vital work.
Best wishes,
Emma
Thank you Block Fen Animal Centre
I’m incredibly grateful to the team at RSPCA Block Fen Animal Centre for the care and dedication they show every single day. The inspectors who rescued my dogs, both past and present, from their previous terrible situations, have made such a difference. I can’t thank them enough.
Block Fen Animal Centre has done an amazing job rehabilitating the dogs before rehoming them. The staff go above and beyond to ensure each dog is healthy, happy and ready for their new home.
Thanks to Block Fen, my dogs have been given a second chance at life and I will always be deeply appreciative. I would absolutely recommend RSPCA Block Fen Animal Centre to anyone looking to adopt or support a truly caring and committed team.
24 March 2025
Unprompted review
Reply from RSPCA (England and Wales)
Hello Tiffany,
Thank you so much for your kind words and taking the time to share your positive experience adopting a dog from Block Fen Animal Centre.
Our teams work incredibly hard to give all the animals in our care the love and attention they need and we are so grateful that you contacted us to provide such a loving home for your new dog. Your support is invaluable and enables us to continue this vital work for animal welfare.
Best wishes
Sarah
Big thank you to Block Fen
We have had 3 dogs from Block Fen over the years, and have always found the center caring, compassionate and incredibly helpful. Not only do they put so much effort into rehabilitating animals so that they are ready for rehoming, they are always available for ongoing friendly help, advice and support. We support them 100% and are forever grateful for all they do. Thank you Block Fen x
24 March 2026
Unprompted review
Reply from RSPCA (England and Wales)
Hello Helen,
Thank you so much for your kind words and for sharing your positive experience adopting from Block Fen Animal Centre. We are delighted to hear that you've given three dogs a loving home and that you've always found our team to be compassionate, and helpful.
Our teams work incredibly hard and we are very grateful for your continued support which helps us to continue our vital work.
Best wishes
Emma
Dotty (fern) We adopted our little Dotty (fern) the…
We adopted our little Dotty (fern) the bunny from fen block, the team were wonderful helped with every stage and so knowledgable, Dotty is the most amazing little bunny who the rspca rescued from appalling conditions, she’s now living her best life and we love her to bits, can’t thank the staff at fen block enough for helping us adopt our beautiful bunny.
9 August 2025
Unprompted review
Reply from RSPCA (England and Wales)
Hello Claire,
Thank you so much for your kind words - our team will really appreciate this. We are very grateful that you could offer Dotty such a loving home and we are pleased to hear that she has settled in so well with you.
Best wishes
Emma
Amazing!!
Over the years we have adopted dogs and cats from Block Fen. The staff are amazing and always careful to place a small with the right owners
24 March 2026
Unprompted review
Reply from RSPCA (England and Wales)
Hello Mrs Embling,
Thank you for your kind words and positive feedback about your experiences adopting from Block Fen Animal Centre.
We are so glad that the team was able to help you find the perfect match to join your family over the years.
Best wishes
Sarah
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