Rapid Response Team - Florida Reviews 

After a broken pipe flooded 4 rooms and 2 bathrooms, RRT was out quickly to dry out the affected areas. Once the insurance had approved the claim, Adam came out and went over everything with me. He listened to my concerns and made sure I was happy with everything going forward. He called often to check the progress and make sure I was happy with what was going on. Marlon, the project manager, and his crew were great. They were respectful of my property and very polite. They did an excellent job with the painting and laying floors throughout my house. I would definitely use them again.

Due to toilet running over for a couple of hours, I had major water damage in both bathrooms, bedrooms, hallways. RRT was recommended and I hired them for the remediation. Jacob was the tech that handled the remediation and he was great! Once carpets were dry enough, he moved all furniture in the bedrooms to a pod I had rented. Tore up all the carpeting, and necessary drywall. He has been very professional and has gone above and beyond. I am very pleased with all the staff at RRT and recommend them if you need this type of work completed.

Jesus was great - explained everything carelfully and was very patient answering my many questions.

I had an amazing experience with this company. They were extremely thorough throughout a two week process on my house. While they were going through the Teardown process, their team lead, Jesus, called me daily with updates and let me know when he was going to the property and when he was leaving. I really appreciate the work they did and the transparency throughout. I wouldn’t hire any other company in South Florida!

I have this contractor through my insurance company. They started the worked needed on my property. They haven't finished. I called and left a message. They do not call me back. They picked out the cabinets for my house instead of me!! They told me they were coming over so I let my daughter know to stay at the house and they didn't show up or call. My claim was open in September and it is March. My claim is still open and they do nothing!

Jesus was very helpful with informing me of the process and how everything would work and explaining to me what was going on during the job.

Jesus came out. He has done a fantastic job and I was very happy. This company is awesome. They know what they're doing. They take care of business. They're in they're out. I definitely will be using them for future use.

outstanding service from the rapid response team and especially Jesus. ! Their quick action and professionalism helped save from further damage. Couldn't be happier with their service – highly recommend!"

Jesus and frank they did it a professional work at City Coconut creek. Jesus is a big asset to the company I would definitely recommend him again.

I am impressed by the professionalism and courtesy of the Rapid Response crew! Jesus was very good about following up, notifying me when to expect the team to arrive, and keeping me apprised of the progress being made.
This is the second time using Rapid Response and both times has been a good experience. I will certainly recommend the firm for the excellent work.

Jesus Hernandez was amazing
Went over and beyond 5 star service
Pleasant, knowledgeable and polite
He knew exactly what to do
He is a star employee

R J Murray responded quickly to our water intrusion problem. He was knowledgeable and took action to resolve the issue. He was very friendly and explained everything thoroughly. He is an asset to your team.

Stephen & Jan Philpot

Jesus and the guys were great! First class contractor, respectful and helpful.

We had a water leak in our home and Mr. Cano was very professional in dealing with the process of remediation with excellent service.

I had a wonderful experience with Rapid Response. I was greeted by Jesus and Kenneth who was very polite and extremely professional. They were very thorough and explained everything to me. All the necessary steps to the process. Their work was tidy, emaculant and fast. I would love to have these two gentlemen through out this stressful process. They are definitely assets to the company.

My wife and I (Frank & Erica Dunlap)
had RJ Murray our technician and he was very good in the process of cutting the wall which had a lot of mold in it. He has helped us tremendously by telling us what type of solutions he will be using in the process and consistently reached out to his managers to make sure everything is expedited 100% correctly.

As a person who's a store manager of company,RJ Murray is somebody myself who I wish I had on my staff he is an asset to the company Rapid Response Team and he definitely puts his best foot forward I wish there was more people like him in the world. RJ is somebody who really cares about his career and knows exactly what he's doing in the process. I myself would definitely recommend him and the company to my neighbors if they have issues going on in their homes as well too!!

Best regards,
The Dunlap's

I had the pleasure of working with Anthony, Angel, and Kenny who were all wonderful. They were responsive and timely with each step of their process. I only wish the process with the insurance company was just as smooth and easy! I would gladly continue my repairs with the Rapid Response Team, if I were authorized by Peoples Trust to do so! 🤞 Thank you again for all of your help during this overwhelming process. I appreciate each of you and your attention to my home.

I met them at my neighbor’s house for water damage. They called in advance, showed up on time and did their job. They were polite, respectful and updated me every step of the way. Very professional.

Angel Rodriguez was professional and knowledgeable. He was patient and told me what I needed to do.