ROVE  Reviews 

69
•
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I was hesitant to order because linen can look so different in person, but the orange set is exactly the shade in the photos. I constanty get asked about it as it's hard to find non-boring colors in l... See more

Company replied

Rated 5 out of 5 stars

I absolutely love ROVE. I’ve purchased their pieces for myself before and the quality, comfort and effortless style are always beautiful. I recently placed an order as a gift for a friend who’s j... See more

Company replied

Rated 1 out of 5 stars

I ordered one of the over-sized cotton shirts, the size XS was absolutely ridiculous, it was more like XXXL and way too big to look good even for an oversized piece. The colour also was more of a mudd... See more

Company replied

Rated 1 out of 5 stars

DO NOT ORDER FROM HERE. I submitted a return and have not received my refund and this company has ghosted me - it has been weeks and I’ve sent three follow up emails and they are not responding. They... See more

Company replied

Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 72642911680

  1. Women's Clothing Store

Written by the company

Women's Summerwear Label - Designed to last in Byron Bay | Obsessed with French Flax linen - Need help? Our team will be happy to assist - Contact us on our website or email hi@rovedesigns.com for assistance.


Contact info

3.8

Great

TrustScore 4 out of 5

69 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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3.8

All reviews

(69)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Love this brand!

I've ordered probably 10 times over the years because the quality is always so great. I've exchanged a couple of times to different colours but usually get my size right first go.

25 February 2026
Unprompted review
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Reply from ROVE

Thank you so much, Dana! We’re so glad you keep coming back to us.

So happy you love the quality and have found your perfect fit!

Rated 1 out of 5 stars

Less than happy

Updated: I did finally receive a refund.
They acknowledged receipt of my return, only to ghost me on a refund. It's been 3 weeks since they received my returned item (which took FOREVER for them to receive... oddly). And now nadda. No refund. my requests (no phone # is available) via email have been ignored.

31 December 2025
Unprompted review
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Reply from ROVE

Hi Nandeena, thank you for updating your review - we’re glad to hear a refund has been received.

We weren’t able to locate an order or any emails under your name, so we weren’t able to assist at the time. Our team is always available via hi@rovedesigns.com or the chat on our website and aims to respond as quickly as possible - if anything still needs to be resolved, we’re always happy to help.

Rated 5 out of 5 stars

Beautiful quality and fit

Beautiful quality and fit. I’d been considering buying from here for ages after seeing them on Insta - finally did at last. Their dresses are beautiful. I’m a size 10 and their size 10s are a perfect fit for me. Will be ordering more.

29 November 2025
Unprompted review
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Reply from ROVE

Thanks so much, Larissa! So glad you finally gave us a try.

Love hearing the fit was perfect - can’t wait to have you back!

Rated 5 out of 5 stars

I absolutely love ROVE

I absolutely love ROVE. I’ve purchased their pieces for myself before and the quality, comfort and effortless style are always beautiful.

I recently placed an order as a gift for a friend who’s just had a baby and is feeling a little body conscious. The team went above and beyond, they added extra care to the wrapping and made the parcel feel truly special.

Exceptional customer service, gorgeous pieces, and such a thoughtful, kind team. Highly recommend!

21 November 2025
Unprompted review
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Reply from ROVE

Tania, this truly means a lot to us.

We’re so glad you’ve loved your pieces and it’s incredibly special to hear your gift felt just right for your friend - we’ll be sure to share this with our team.

Rated 5 out of 5 stars

Quality dresses

LOVE my dress! I purchased the marigold daydream midi dress and it’s absolutely perfect. Exactly how it looks on the website, fits like a glove and shipping was so quick. Will definitely purchase from rove again!

30 October 2025
Unprompted review
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Reply from ROVE

So lovely to hear this, Chelsea!

The marigold DAYDREAM Dress is such a beautiful piece - and it means a lot to know it lived up to expectations when ordering online.

Rated 5 out of 5 stars

Even my wedding dress is from Rove!

I’ve loved Rove for years! Their linen pieces fit perfectly, hold up beautifully after washing, and even my wedding dress came from them. Can’t wait for the next collection!

22 October 2025
Unprompted review
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Reply from ROVE

That’s so special to hear Ivonne! Especially that you chose ROVE for your wedding dress.

We love knowing your pieces have stayed beautiful over time. Thanks so much!

Rated 5 out of 5 stars

LOVE my pieces & such helpful customer service!

I was hesitant at first as I didn’t know which size to pick but the whole experience was such a positive surprise!
I wish more online fashion stores were like this - I got instant help via the chat re sizing and when I wanted to exchange one of the pieces as I prefer a smaller fit, it was free and super quick!
Love love love the quality and the whole shopping experience was super smooth. I am wearing my linen shirt non stop and need to get more colours.

5 September 2025
Unprompted review
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Reply from ROVE

Laura, so great to hear this.

We know sizing can be tricky online, so it means a lot that you felt supported and everything felt smooth from start to finish.

Rated 5 out of 5 stars

Great quality and beautiful designs

Really great quality and beautiful designs and super fast shipping! I am so happy with my purchase.. I will definitely be ordering again!

2 October 2025
Unprompted review
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Reply from ROVE

So glad everything arrived quickly and you’re enjoying your pieces.

Thanks so much Sophie!

Rated 5 out of 5 stars

Great designs & materials and a…

Great designs & materials and a dedicated customer service that makes possible the impossible. Rove has become a must in my summers and holidays 🙏 🧡

3 October 2025
Unprompted review
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Reply from ROVE

Patricia, this is so lovely to hear.

So glad our team could help make it all feel easy - and that ROVE has become a summer staple for you!

Rated 5 out of 5 stars

Love my pieces and great service

I ordered summer sets and love them, the colours are beautiful ! I returned one, the process was easy and the service was great!

27 September 2025
Unprompted review
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Reply from ROVE

Thanks so much Sarah!

So glad everything felt easy and smooth throughout.

Rated 1 out of 5 stars

The team have had my return in the…

The team have had my return in the warehouse for nearly three weeks. I’ve emailed them constantly to get my refund processed. I had 5 items returned which was over $600 and they only processed $119. Then I’ve had to email again to get confirmation that the rest of the refund was being processed. I have had minimal to no response from anyone. I even said I am going to call fair trading because they haven’t refunded the rest of my money. Their customer service is shite. It’s like no one knows anything. It’s hard when there is no contact phone number and have to rely on email. Still no response to the rest of my refund. I honestly will not buy from this company again. The lack of customer service is appalling. Don’t expect to be refunded anytime soon….

25 September 2025
Unprompted review
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Reply from ROVE

Hi Angela,
We’ve looked into this and can confirm your full refund was processed in two transactions, as the items were purchased across your original order and a separate exchange.

Both refunds were completed shortly after your return was received. If anything is still unclear, our team is always available via hi@rovedesigns.com or the chat on our website to help.

Rated 1 out of 5 stars

Buyer Beware if Online Shopping

The item arrived and the color was very different than pictured. I had to make a return, and was charged a $10 return fee even though this wasn’t due to change of mind — it was due to misleading advertising of color on their website.

Additionally, my return arrived back to them over two weeks ago and I have yet to receive my refund. The materials may be quality, but the shopping experience itself is poor. Buyer beware if online shopping.

7 August 2025
Unprompted review
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Reply from ROVE

Hi Ashley,
We’re sorry your experience wasn’t what it should have been. Your refund was completed on September 3rd, and we’ve also refunded your return fee and sent through a gift voucher as a gesture of apology.

This was an isolated colour discrepancy, which we’ve since reviewed and corrected, as we know how important accurate colours are when shopping online.

If there’s anything further we can help with, our team is always available via hi@rovedesigns.com.

Rated 5 out of 5 stars

Great quality!

I ordered sunchaser dress during the weekend (EU website), on Tuesday it was sent and on Thursday I already received It! The delivery was super fast, the quality of a dress is amazing! I will for sure order more clothes from your website, I'm in love with this brand :)

19 June 2025
Unprompted review
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Reply from ROVE

Hi Maria,
Thank you so much for your lovely review and taking the time to write it! We’re thrilled to hear the SUNCHASER dress made it to you so quickly - and that you love the French flax linen quality just as much as we do. 🤍

We can’t wait to send more pieces your way soon. Thanks again for the kind words and support - it means the world to our small team!

With love,
The ROVE team

Rated 5 out of 5 stars

My favorite dresses ever…

IN LOVE!! Even though I’m 5 months pregnant and feeling like a blowfish, I’ve never gotten so many compliments or felt so comfortable and beautiful in these dresses. I have the Alma dress in the terracotta red and loved it so much my mother bought me the yellow …..but think I might need the black and white versions too 😅

Everything came as described, and timely!!

14 June 2025
Unprompted review
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Reply from ROVE

Hi Kate,
This absolutely made our day - thank you! We're so happy to hear you're feeling beautiful and confident (even at 5 months pregnant 💛), and the image of you glowing in the ALMA dress gave us the biggest smile.

Warm red and marigold are such a dreamy combo... and how lovely of your mum to treat you!

Sending you so much love (and compliments!),
The ROVE team

Rated 5 out of 5 stars

Loved the dress I ordered

Loved the dress I ordered, colour as well as fabric, but the fit was slightly off unfortunately. Will definitely order again though, beautiful clothing and truly excellent customer service (e-mailed with Zoe and she responded very friendly and quick). Trustworthy site!

3 March 2025
Unprompted review
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Reply from ROVE

Dear K.S.,

Thank you so much for your kind words! We’re thrilled that you loved the dress, its colour, and fabric.
While we’re sorry the fit wasn’t quite perfect this time, we’d love to help find your ideal piece next time - feel free to reach out, and we’ll be happy to assist!

Also, we’ll be sure to pass your lovely feedback along to Zoe - she’ll be so happy to hear it. Can’t wait to have you shop with us again!

Best,
Carolin | ROVE

Rated 5 out of 5 stars

Go Rove

Was delighted with all the Professional help given by Rove Motorhomes in the selling of my vehicle. From day one I was kept fully informed . From receiving an offer I was paid in less than three weeks. Thanks to Charlotte and her colleagues. Merry Christmas.

19 December 2024
Unprompted review
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Reply from ROVE

Dear Alan,

We love the enthusiasm for ROVE, but we think this might have been meant for Rove Motorhomes instead of us—ROVE, the fashion brand! 😄 That said, we’re so happy to hear you had a great experience with them.

If you ever need a beautiful new outfit to match your next road trip, we’d love to help! Wishing you a wonderful day,

Carolin | ROVE

Rated 5 out of 5 stars

Exceptional online purchases. 10/10

I have ordered two pairs of shorts at different times from Rove. The quality, sizing and delivery time is superb. They look exactly as they do online. The fabric is of excellent quality. Keep up the great work

22 November 2024
Unprompted review
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Reply from ROVE

Dear Susan,

Wow - thank you for your kind words! We’re so happy to hear you love your ROVE shorts and that everything from the quality to the delivery met your expectations. Knowing they look just as you imagined makes our day!

We truly appreciate your support and can’t wait to send more pieces your way. Let us know if you ever need help choosing your next favourites!

Carolin | ROVE

Rated 5 out of 5 stars

Great customer support!

I would like to say that the support all along my ROVE experience has been amazing. I have been supported by Zoe who is very kind, amazing and quick to respond: thank you so much Zoe!
The preorder I had took a bit more time to be sent that planned and ROVE decided to give me back money to apologize for the delay. It is not very frequent to be paid back instead of being offered a discount code, so congrats ROVE's team because doing so does not push towards more consumption / more purchases so it's better for the environment!
And of course, I forgot to add that the dress and the pants made from linen are gorgeous and very comfortable.

28 June 2024
Unprompted review
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Reply from ROVE

Hi Soeli!

Thank you so much for your kind words! We’re thrilled to hear that you had such a great experience with our team - Zoe will be so happy to hear that her support made a difference.

We always strive to do right by our customers, so we truly appreciate your recognition of how we handled the preorder delay. Sustainability is at the heart of what we do, and thoughtful choices - both in design and customer care - are important to us.

And of course, we’re so glad you love your linen pieces! 💛

All the best,
Carolin | ROVE

Rated 5 out of 5 stars

Very impressed

I bought the Amara dress in black from the EU online store. Delivery was quick and seamless, and I am very impressed with the quality of the dress.
The tailoring on the dress is beautiful, it fits like a glove and the linen has that heavy, high-quality feel that gives the dress a beautiful shape. I’m really impressed and will certainly order again!

17 June 2024
Unprompted review
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Reply from ROVE

Hi Elise,

Thank you so much for leaving your review. We are happy to hear that you love our AMARA Dress and that it was such a great fit for you. We've passed along your suggestions for future colours in this style as well.

All the best!
The ROVE Team

Rated 5 out of 5 stars

Sunchaser dress is amazing

I purchased the Sunchaser dress, and I'm so happy I did! It's high quality and exactly as described. The fit is perfect (I chatted with customer service about the size). Great customer service as well.

12 April 2024
Unprompted review
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Reply from ROVE

Hi Sasha,

Thank you so much for your wonderful review! We're so happy to hear that you love your SUNCHASER and that it was the perfect fit 😊️

All the best!
The ROVE Team

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