I'd like to think of myself as a regular at Route One, many colourways now line my staircase, it seems that when I least expect, they come up with the goods and catch my eye, prompt delivery of t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been ordering from route one for some time now, I cannot recommend them highly enough! From their epic sales to their outstanding customer service, they're always on point! Delivery is quick and... See more
Company replied
Absolutely in love with these Vans Half-Cabs. Love the purple/green colourway, and the quality is exactly what you'd expect from Steve Cab. They're incredibly comfy and my feet feel snug, support and... See more
Found a unique pair of superstars paid for next day arrived quickly and when sorting an issue regarding delivery (my fault) maddie replied quickly to try and help sort the issue out as best they cou... See more
Company replied
Company details
Written by the company
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Contact info
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, United Kingdom
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4.6
Excellent
2K reviews
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Reply from Route One
Hey Andras,
Thank you for the lovely feedback and for your recommendation.
We truly appreciate the support.
Until next time,
Meg
Route One Customer Care
Reply from Route One
Hey there,
Thank you for the fab feedback.
Awesome to know you are loving the shoes.
Let us know if you ever need any help choosing your next pair!
All the best,
Meg
Route One Customer Care
Reply from Route One
Hey there,
Thank you so much for the 5 stars!
Knowing you feel like you can rely on us, makes us very happy.
Hope to see you again soon.
All the best,
Meg
Route One Customer Care
15 years of using Route One
I've been buying from Route One for about fifteen years now, always a good selection of items, and special offers on a Wednesday.
Never been to a physical store, but online is great, easy to use website and items are delivered on time too.
19 March 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you've been shopping with Route One for around fifteen years.
It's great to know you've consistently enjoyed our selection of products, our Wednesday special offers, and found our website easy to use. We're also pleased your orders have always arrived on time.
We truly appreciate your continued support over the years and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Amazing products and customer service
Amazing products and customer service, highly recommend this seller, will order again thank you
21 July 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you were happy with both our products and customer service.
Your recommendation means a lot to us, and we're thrilled to hear you'll be shopping with us again.
We truly appreciate your support and look forward to seeing you again soon!
All the best,
Maddi
Route One Customer Care
Nice item at a great price and…
Nice item at a great price and delivered promptly. Good communication, too.
20 July 2026
Reply from Route One
Hi there,
Thank you so much for your great feedback! We're delighted to hear you were happy with your item, found it to be great value for money, and that it arrived promptly.
It's also great to know our communication kept you well informed throughout your order.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Very fast and efficient service
Very fast and effective service!
Will purchase in future 👍🏼
20 July 2026
Reply from Route One
Hi there,
Thank you so much for your great feedback! We're delighted to hear you were happy with our fast and efficient service.
It's fantastic to know you'll be shopping with us again in the future. We truly appreciate your support and look forward to seeing you again soon!
All the best,
Maddi
Route One Customer Care
Uk skaters supporting UK skaters …
Skaters supporting skaters what's not to like I can always trust that when I'm buying a skateboard from here that it's going to be good quality and get here on time
28 July 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear that our passion for skateboarding comes across in what we do.
It means a lot to know you trust Route One for quality skateboards and reliable delivery. Your support and confidence in us are greatly appreciated.
We hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were happy with the quick delivery and felt your products were great value for money.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Ease of use and good variety of items
20 July 2026
Reply from Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you found our website easy to use and enjoyed the wide variety of products we offer.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Perfect service
20 July 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you received perfect service.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Grip tape came folded and damaged deck
Grip tape came folded, the order I placed before was for £94 deck it arrived damaged and I’d ordered MOB grip and it arrived with jessup
20 July 2026
Reply from Route One
Hi there,
Thank you for taking the time to leave your feedback.
We're really sorry to hear about the issues you've experienced with your recent orders. Receiving folded grip tape, a damaged deck, and the incorrect grip tape on a previous order is certainly not the standard we aim to provide.
We understand how frustrating this must have been, especially after more than one disappointing experience. We will be contacting you directly to look into this further and work towards a suitable resolution.
Thank you for bringing this to our attention, and we appreciate the opportunity to put things right.
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really glad to hear everything went smoothly and that you were happy with your product.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Great skater company. Built from grassroots
Built from grassroots. Amazing shop and tidy place
17 July 2026
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear your kind words about Route One.
It means a lot to us that you appreciate our roots, and we're really glad you enjoyed your experience in-store.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Exceptional service
My first time ordering from Route One. I have had an exceptional experience. Had a query prior to placing my order and it was answered via their online chat service within a few minutes. I placed my order and selected the free 3-5 day delivery option. Order placed around 2pm on Friday. Was delivered the next day!! (Saturday). Love the decks I ordered and look great hung on the wall.
24 July 2026
Unprompted review
Reply from Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear your first experience shopping with Route One was such a positive one.
It's great to know our online chat team was able to answer your query quickly, and we're pleased your order arrived even sooner than expected. We're also thrilled to hear you love your new decks and that they look great displayed on your wall!
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were happy with the service and advice you received.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Quick dispatch orders and no issue when…
Quick dispatch orders and no issue when receiving items, all pretty good!
17 July 2026
Reply from Route One
Hi there,
Thank you for your great feedback! We're really glad to hear your orders were dispatched quickly and that everything arrived without any issues.
It's great to know you had such a positive experience shopping with us, and we truly appreciate your support.
We hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Great servt
15 July 2026
Reply from Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were happy with the service you received.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Grip tape issue, pretty good elsewhere
Board came pretty much newish, nothing too bad. However the grip job was really poor with a bunch of air bubbles. Quality overall but you guys need to take a bit more time when applying it
17 July 2026
Reply from Route One
Hi there,
Thank you for taking the time to leave your feedback.
We're pleased to hear you were happy with the overall quality of the board. However, we're sorry to hear the grip tape application wasn't up to standard and that it arrived with air bubbles.
We really appreciate you bringing this to our attention. Your comments have been noted, and we'll pass your feedback on to the relevant team to ensure more care is taken when applying grip tape in future.
Thank you again for your honest feedback, and we hope to provide you with an even better experience next time.
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were happy with our quick service.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
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