RoughTrax 4x4 Reviews 

14,663
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Checked stock on the website, it was available to collect. I was down in Bristol for the day so popped in to collect. Really friendly people and great service. Will definitely be using their services... See more

Rated 5 out of 5 stars

Once again, I'm very happy and grateful for the prompt service and helpful staff at RoughTrax 4x4. I placed my order for a complete engine service kit for my '92 Land Cruiser, Turbo 4.2. The kit inclu... See more

Company replied

Rated 5 out of 5 stars

Basically a great company. Website good with lots of products which are not easy to find elsewhere, with useful info and accurate details. Everything is sent quickly and, more importantly, VERY well p... See more

Company replied

Rated 5 out of 5 stars

I recently ordered a service kit online from RoughTrax 4X4. The order arrived very quickly, was well-packaged, and was handed to me directly, rather than being left outside like many delivery comp... See more

Company replied

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Written by the company

Sourcing trusted parts is easy with RoughTrax, with over 35,000 dedicated Toyota 4x4 parts in stock we pass our knowledge and experience through the parts we supply. Offering a next day delivery on the widest range of Toyota 4x4 parts in UK & Europe we are sure to help you find the perfect part for any Toyota 4x4.


Contact info

4.9

Excellent

TrustScore 5 out of 5

15K reviews

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No recent history of asking for reviews

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4.9

All reviews

(14,663)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Checked stock on the website

Checked stock on the website, it was available to collect. I was down in Bristol for the day so popped in to collect. Really friendly people and great service. Will definitely be using their services again Dave

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely stunned by the service

Absolutely stunned by the service. Bough a service kit for my HiLux which was easy to find on the website, delivery was swift (considering it's crazy season) and all the parts were correct for my vehicle and of good quality. Will be using them again - for sure!

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Order was exactly what I needed

Order was exactly what I needed, top quality parts provider

21 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Andrew
That's wonderful to hear.
Glad you were pleased with the parts you ordered.
From Julie and Everyone at RoughTrax

Rated 3 out of 5 stars

Quality of Parts

For years I have purchased parts for my various Hiluxs from Roughtrax and have always given good reviews. In Jan 2023 I bought a clutch kit and in Sept 2023 I bought a wheel bearing kit both of which were fitted by professional mechanics. 30,000 miles later the clutch release bearing squeals and 18,000 later the wheel bearing again needs replaced. I dont use another well known supplier of Japanese parts as I dont trust the quality of the parts and I hope that Roughtrax are not going the same way

17 January 2025
Unprompted review
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

We appreciate your review but we cannot find a record of your purchase, unless it was bought under a different name. The last order we have listed was in January 2023 for a Tailgate.
From Julie at RoughTrax

Rated 5 out of 5 stars

Excellent service

Always had excellent service with great quality parts and fast delivery. Definitely one of the best parts websites I have found.

19 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Tomos
Thanks for the wonderful comments about our service and parts.
Your review means a lot to the whole team.
From Julie at RoughTrax

Rated 5 out of 5 stars

The advice given to me by Jim was spot…

The advice given to me by Jim was spot on! RoughTrax sell good products,their web site is first class and they deliver very fast. You couldn’t ask for more.

7 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi William
So pleased that Jim was able to help.
Thanks for the feedback about our website too.
From Julie and Everyone at RoughTrax

Rated 5 out of 5 stars

Hilux service kit

Good service quality products

24 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Kimber
Glad you are happy with our service and products.
Thanks for the five star rating too.
From Julie and Everyone at RoughTrax

Rated 5 out of 5 stars

I wouldn’t use anyone else.

Superb service, rapid delivery.
Parts in my experience fit perfectly.
There is no better Hilux part supplier for my 20+ year old VX.

16 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Amazing review, thanks Richard.
Glad we've been able to help you with your old Hilux.
From Julie and the RoughTrax Team

Rated 5 out of 5 stars

Fast delivery good company will buy…

Fast delivery good company will buy again thank you

28 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Mike
Thanks for the great review.
We look forward to being of help again if you need us.
From Julie and All of Us at RoughTrax

Rated 5 out of 5 stars

Ordered the parts online and they…

Ordered the parts online and they arrived 2 days later and fitted on the truck no problem

23 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Scott
Glad we were able to help you get your truck back on the road so quick.
Much appreciated
From Julie and Everyone at RoughTrax

Rated 5 out of 5 stars

easy peasy to navigate around the…

easy peasy to navigate around the site, if unsure, they're a phone call away.

15 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Phil
Thanks for lovely review of our website.
Glad our team have been there to help when you've needed it.
From Julie and All of Us at RoughTrax

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, really helpful and sorted the problem quickly and politely. Always use them if I have to buy any bits myself. Highly recommend!

15 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Gill
Thanks for sharing your experience of using our service.
Your comments mean a lot to the whole team.
From Julie and Everyone at RoughTrax

Rated 5 out of 5 stars

Parts delivered on time as usual

Parts delivered on time as usual.

Thank you to the staff for your help

14 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

Hi Richard
Glad your parcels have arrived on time and our staff have been helpful.
Thanks for the five star rating too.
From Julie and All of Us at RoughTrax

Rated 5 out of 5 stars

They responded to my question quickly

They responded to my question quickly, it was very helpful, I would definitely buy from them again.

21 October 2024
RoughTrax 4x4 logo

Reply from RoughTrax 4x4

HI Miguel
Good to hear we were quick to reply.
Much appreciated
From Julie and the RoughTrax Team

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