Ross Dress For Less Reviews 

87
TrustScore 2.5 out of 5

2.3

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Rated 5 out of 5 stars

I visited your store #1366 in Charlotte, NC on 8-15-26. I wanted to commend an associate of yours, Frederick Reg.06. He is an ASSET to your store and Exemplifies Customer Service at its absolute bes... See more

Rated 1 out of 5 stars

The amount they pay to employees in Memphis is ridiculous and they have extensive rules. They can't have visible tattoos, can't wear name brand clothing, and expect you to work less than 20 hours a we... See more

Rated 1 out of 5 stars

I couldn't locate the reviews for DDS discount North Tx. Anyway, the store better get new management whoever and wherever they got the no experience that work there are rude attitudes and overall obno... See more

Rated 1 out of 5 stars

Used to love going there and never had any issues but they implemented a 'loss prevention' policy. Not only you have to show the payment receipt even though there are 2 steps from the cashier where y... See more

Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Information provided by various external sources

In-season, name-brand apparel, accessories and footwear for the entire family.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

87 reviews

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2.3

All reviews

(87)

27 reviews in the last 12 months

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Rated 1 out of 5 stars

I once enjoyed shopping at Ross Dress…

I once enjoyed shopping at Ross Dress For Less but my feelings have since changed because of their employees and management with TERRIBLE ATTITUDES and VERY POOR customer service. They are ghetto and extremely rude and always act as if they don’t want to be there or behave as if the customers are bothering them. If they do tonite down the same path of disrespecting their customers and OUR HARD EARNED MONEY, they will start to see a huge decline in sales/profits and will eventually go out of business. Remember, the customers DON’T NEED anything in Ross. We just shop for leisure but you (the employees/staff) NEED YOUR JOBS. Act better or we (the customers) will GLADLY take our monies elsewhere. All the THOUSANDS of negative comments from customers are all true…ROSS SUCKS!!!

27 October 2023
Unprompted review
Rated 1 out of 5 stars

The Burbank Ross Store manager is horrible.

The Burbank Ross Store manager, Richard is very condescending and unhelpful. Even though I had a receipt, he wouldn't take my item back and said I had to go to the store I bought it from so they could look in the cameras to see me purchasing it. He was rude to my husband and me and said he was going to call the police. As we were leaving when we realized we weren't getting anywhere, he said, "I thought so" in such a persnickety way. I will never go to that Ross store again. The rest of them are fine.

21 October 2023
Unprompted review
Rated 4 out of 5 stars

Their selection is pretty decentand…

Their selection is pretty decent and good prices.
Compared to other places they're aren't bad at all.
My wife had trouble affordable cloths that were decent and modest ross dress for less had decent cloths that are modest.
Going here can be a hit or miss depending on season and the right store.

16 May 2023
Unprompted review
Rated 1 out of 5 stars

Ross Store - Racial Profiling & Defamation

Ross Store - Tigard, Oregon

My daughter shops at this store regularly and both her and I have spent a fortune at this store over the years, as it has been a favorite go to spot in the area, much like Marshalls in Tigard.

On Monday, July 31st at 8:30pm, my daughter stopped in to purchase doggie pee pads for her chihuahua, a regular purchased item for her at Ross due to the great pricing. As she entered from front doors she could immediately see and hear the store manager (employee) and the security guard (female). The store manager seemed angry to her about something and she could hear him saying he was not going to deal with this today or the boyfriend. She didn't think much about it and the two employees turned and said "welcome in" to which she replied thank you.

My daughter picked up a shopping cart and proceeded to the shoe and purse section. The store was very busy with long lines for the cash registers. The store manager (Lukas) approached her and said "you have shopped here before right?" to which my daughter replied "yes" and then he started yelling at her to GET OUT!!! She said excuse me...and he yelled GET OUT NOW!!! She was trying to tell him he must have her confused for someone else and he continued to verbally batter her, talking right over her saying I AM NOT GOING TO DEAL WITH IT TODAY AND TO GET OUT OF THE STORE NOW (yelling) and I AM GOING TO CHARGE YOU WILL TRESPASSING IF YOU DO NOT LEAVE RIGHT NOW AND I WILL CALL THE POLICE ON YOU!!!

My daughter was very shaken, humiliated in front of a large gathering at the registers, all staring at her as she was marched out to the store. She left the store in tears and I just found out about this event on Sunday. My daughter is half Persian, so she has dark colored skin and black hair, often confused for hispanic ethnicity. This manager obviously had her confused for someone else and who has a boyfriend apparently. This is racial profiling and defamation to say the least. You do not know who recognized my daughter while standing in line to check out, which this attack would give an appearance that she is a shoplifter or something.

We did file a police report with the Beaverton Police Department on Sunday. We are contacting an attorney today for racial profiling and defamation of character in front of her peers. I told my daughter she should have called me while at Ross, because I would have zipped right over and we would have called the police, for sure. I am sure there must be security camera footage, so please preserve it. I am so disgusted and will never spend another dime at Ross!!! My daughter left the store in tears and zipped over to Marshall's and bought the doggy pee pads without a humiliating incident.

31 July 2023
Unprompted review
Rated 1 out of 5 stars

Appalling Treatment and They Want Our Money Too??

My friend and I decided to go to RDFL on Olive Dr. here in Bakersfield to do some shopping. I'm 66 years old with a disability which makes it very difficult to walk/stand.
I was appalled at the way we were treated before we were allowed into the shopping area. They had the outside entrance blocked with barriers which forced us to walk single file into the store. Once we were inside, the same barriers continued including a barrier across the area to gain access to the store. When my friend inquired, the man standing by the barrier said “You have to wait” as he stared at a large monitor overhead. My friend asked, “Are you taking our pictures?” He finally responded with “Yes”. I was not as polite as my friend and said “This is BS I'm not putting up with this” His response was “This is my job”. The automatic doors only open one way so we couldn't walk back out and had to wait until he decided to remove the barrier. Needless to say, we left the store immediately without spending a dime!

I will never step foot into Ross Dress For Less again!!

11 May 2023
Unprompted review
Rated 3 out of 5 stars

Usually good, but has some iffy items.

I think that Ross as a whole is pretty good, however recently I bought a dress from the brand Maison Tara, I tried it on once in the store and when I bought it and tried to wear it the next time, it tore and now has a big hole. It is even a little big for me and I can see some other spots that seem like they are about to rip. I'm not too happy about this and I hope that they will be a little more careful when looking over the rest of their stock.

12 April 2023
Unprompted review
Rated 2 out of 5 stars

Terrible Customer Service

I like this store. Lots of nice clothes. But the customer service is horrid.
They have a terrible checkout system with 1 line for buying and 1 line for returns. Yet many buyers enter the shorter Returns line to check out faster. On Feb 12, the only register open was for returns. The closed register beside it had a sign hanging over it saying, “This checkout to be open at all times for customers with disabilities.” I took a photo of the closed register and sign.

12 February 2023
Unprompted review
Rated 5 out of 5 stars

Best staff and cleanest store.

Larry, Denise and Amy, all professional and pleasant.
I think Larry is amazing the way he communicates with his staff as well as his customers. Denise always polite and helpful and takes pride in the store appearance.
It's one of the neatest, cleanest stores I have been in.
I met Amy at the check out register and she was extremely polite and quick and made lines go faster by her details and knowledge of her area and her personality was awesome. In talking to the employees in conversation they all mentioned they loved their management staff and working for Ross Stores. I can see why. Larry and the PM manager I forgot her name were so calm and wonderful. I would want to work for them too.
I go every year to florida January and May and Ross is the first store on my list to visit.
thank you, Brenda/Boston

25 January 2023
Unprompted review
Rated 5 out of 5 stars

Perla is a True Gem in Lake Jackson

The store was very busy today in Lake Jackson and one of the cashiers named Perla was working really hard to take care of us in a line of seven people including me. Even though she said she only had 1 hour to go in her shift she still greeted each of us with a smile and greeting. She took care of us efficiently and so nice of her to ask if I wanted my clothes and shoes in separate bags? Which I did! Now my cute new clothes won't have snags. What a beautiful soul she is! It's the little things that make shopping at our local Ross so enjoyable 😍 Please take care of your employees like Perla so they can continue to take care of us🤗

15 December 2022
Unprompted review
Rated 1 out of 5 stars

I couldn't locate the reviews for "DDS…

I couldn't locate the reviews for DDS discount North Tx. Anyway, the store better get new management whoever and wherever they got the no experience that work there are rude attitudes and overall obnoxious. I don't care if you are a manager. I mean, I was talking to the rude woman, which I had a interview with as you talk, your letting them know you heard them as she interviewed me was saying she had a hearing loss in a ear. Anyhow- don't care be polite when speaking to people, it's rude and ill mannered to be a obnoxious person. The obnoxious apologized to me, and said I had interrupted her. She'd better learn how to be when around the public.

23 May 2022
Unprompted review
Rated 4 out of 5 stars

They are great for all types of clothes…

They are great for all types of clothes for a good price! They have everything from home decorations to bathroom to animal care and clothes so u need it im sure they have it at a great price! Some stores though very hot no ac and always crowded no restroom. Love the store thiugh

30 April 2022
Unprompted review
Rated 3 out of 5 stars

There are good bargains to be had at…

There are good bargains to be had at Ross, but the stores are a mess, at least the ones I've visited. Two locations were both so cluttered and disorganized I wanted to leave. they need to get this straightened out if they want to retain their loyal customers.

19 April 2022
Unprompted review
Rated 5 out of 5 stars

Ross

As a valuable customer to Ross, I liked their clothes and shoes when I started shopping with them many years ago. The customer service representatives were very happy and respectful to their customers, and I like to shop with them again.

31 January 2022
Unprompted review
Rated 5 out of 5 stars

ROSS DRESS FOR LESS STORE ASSOCIATE NAME Rebecca Positive Feedback !

Good morning to everyone that work for the Ross dress for less Store Customer Center. I do hope that all of yous are doing ok this morning. Also I do hope that all of yous will have a very Good day at work ok smile. Please tell eveyone that I said hello and may all of them have a very very Happy and Progress New Year and may they always have many many more to come too ok smile. In ending I want to tell all of yous that one of your very very very wonderful Staff members name Rebecca is always such a very Professional Helpful and very Caring to me and others too ok smile. Last of all she has very very very very Excellent Communication Skills and yes she knows and loves her job so very much too ok smile. Finally in ending I say that she's a very Positive Representative for the very very very wonderful Ross dress for less Store that she works for day in and day out at the address that I have mention below which's located at 7250 E Broadway Blvd, Tucson,AZ 85710 ok smile. Now last of all from me to all of yous please have a very very Happy Saturday day, night enjoy and may God always Bless and Watch over all of yous God Bless.
Sincerely,
Morris W Conway Jr

8 January 2022
Unprompted review
Rated 4 out of 5 stars

I love Ross Dress 4 Less stores!

I love what Ross Dress for Less is initially all about! The Ross that I visit in B-Ham, WA is a pretty great store! The people that work there are diligent, and friendly most of the time! I enjoy Ross Dress For Less. Always have and always will!

14 October 2021
Unprompted review

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