Great customer service
Great choice of products, very speedy delivery as usual and excellent communication throughout - thank you!
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Great choice of products, very speedy delivery as usual and excellent communication throughout - thank you!
I purchased an item off Rosserhair for £50. Excited to receive it. The next morning I awake to a cancellation email that my order has been cancelled without me requesting this. Naturally, I contacted their cutter service team. Its been two days an no update, and no refund yet (although it can take a few days)
I'm based in the UK so perhaps it's a shipping problem but that should be disclosed when my address was input.
Very disappointed in this company.
Ordered Balmain hair clip from this website for the first time and I had no issues. I received my order and I will definitely make a purchase again in the future. Highly recommended
I was concerned after seeing the only other review altered I’d already put my order in. But great communication speedy delivery and what I’d ordered at a good price!!! Happy customer.
I bought a set of GHD straighteners from this company , I paid for delivery and still haven't received the item, I did say I was going on holiday and did need them in a hurry this was about 5 days ago , it shouldn't take that long for postage still havent arrived , treat your customers right
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