Fast shipping and easy to order from website. I ordered the sterling silver magnetic clasp converter for my charm bracelet. Unfortunately, the clasp wasn’t large enough so had to send back. Waiti... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought just a silver paper clip bracelet size 7 but very hard to fasten with lobster clasp Dose not open very wide to fasten. Maybe a round clasp would work better. Size 8 is too big so I called to s... See more
Company replied
Great staff, friendly professional, I was extremely satisfied with my purchase. Will shop again once our countries come to terms about tariffs. Price of bracelet was excellent but the taxes, tariffs... See more
The ring was just what I wanted for a left hand ring. However, it was a little loose and this morning while I was helping set up the booth for my quilt guild at the local arts festival the ring fell o... See more
Company details
Information provided by various external sources
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewelry includes diamonds, diamond jewelry, gold jewelry, diamond engagement rings, rings, necklaces, bracelets, earrings and precious gemstone jewelry.
Contact info
9 Ross-Simons Drive, 02920, Cranston, United States
- 800-835-0919
- customerservice@ross-simons.com
- www.ross-simons.com
4.0
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
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Precius emerald cut emerald ring!
Very excited and grateful to receive the precious emerald cut, emerald ring! Excellent service as usual, very carefully packed and amazing fast delivery! Will continue buying beautiful jewelry for this prestigious store Ross Simons!
24 October 2025
Unprompted review
Christmas ornaments
I ordered two ornaments and they are just beautiful! Very fast shipping and everything was packed very well and arrived in one piece. I also loved the free shipping, especially nowadays that everything has gone up in price. Really enjoy shopping at Ross Simons!
23 October 2025
Unprompted review
The most beautiful Jewelry ever and…
The most beautiful Jewelry ever and delivery is always on time. I love all my purchases!
24 October 2025
Unprompted review
Good customer support.
23 October 2025
Unprompted review
A+ experience
Pewter cup was beautiful,packaging was elegant,delivered 3 days before expected. Very impressed!
20 October 2025
Unprompted review
Tiny clasp
The chain is much finer than what the website led me to believe and the clasp in next to impossible to work.
22 October 2025
Unprompted review
Reply from Ross Simons
We regret to learn the chain and clasp didn’t meet your expectations. It can be challenging to convey the exact scale and functionality of jewelry online. Our product images are often enhanced to highlight design details, but we do include precise measurements in the Product Details section to help guide expectations.
Came Through in Clutch Fashion
You had what I needed and were able to deliver quickly.
21 October 2025
Unprompted review
Not quite as shown on the website
Not quite as shown on the website, but I guess it’s aligns with the price. Stones are SO small, they’re barely visible ( they looked a little bigger in the ad pic).
20 October 2025
Unprompted review
Reply from Ross Simons
It can be challenging to depict size accurately online, especially with jewelry and fine details. Our photos are often enlarged to highlight craftsmanship and design, which can make elements appear larger than they are in person. That said, we do include the exact product dimensions under the Product Details section for all of our pieces, as well as show a photograph to scale on a model to help set expectations.
The earrings are beautiful and just as…
The earrings are beautiful and just as they appeared in the pictures. They were a reasonable peice.
Thank you!
18 October 2025
Unprompted review
Exactly what I ordered and wanted
exactly what I ordered and wanted. Delivered in a timely matter too. Love all my R&S jewelry
24 October 2025
Unprompted review
Gorgeous
Just gorgeous. The setting is same style as my real set. I had this before and excellent quality, but I lost the center stone unfortunately.
29 September 2025
Unprompted review
I love this ring
I love this ring! It’s exactly what I wanted & I would recommend purchase.
21 October 2025
Unprompted review
Shopping online was easy
Shopping online was easy. Returns were wasy as well
23 October 2025
Unprompted review
Excellent service
Excellent service. I'm just sorry that the earrings seem smaller than I'd hoped.
23 October 2025
Unprompted review
Reply from Ross Simons
Thank you so much for the kind words about our service — that truly means a lot to us! We’re sorry to learn the earrings felt smaller than expected. It can be tricky to gauge size online, especially with jewelry, which is why we always include detailed measurements in the product description to help set expectations. We appreciate your feedback and hope you still enjoy your new earrings!
Beautiful ring Crystal holder
Beautiful Waterford crystal ring holder!
Very proud to give as a gift
Turnaround time from order to receipt was amazing-Thank you!
17 October 2025
Unprompted review
The bracket I purchased broke within a…
The bracket I purchased broke within a week.
22 October 2025
Unprompted review
Reply from Ross Simons
We regret to learn of the issue with your bracelet. Please reach out to us at (800) 835-0919 to set up a return or exchange within 30-days of purchase.
Bracelets are very nice
Bracelets are very nice. Received when promised.
20 October 2025
Unprompted review
TL Indy
The gift arrived on time. The package was intact & pretty. I have been looking for a cut dark blue sapphire bracelet to match a necklace that I have had for years & there it was on your site! The stones are small but the cut & the gold beads match the necklace just fine. Thank you.
20 October 2025
Unprompted review
Beautiful, quality items
I have made several purchases and am enjoying them! Only one wasn’t exactly what I expected, but it was beautiful and nice quality. Packaging is excellent for gift giving! It is an enjoyable experience and I will continue to be a loyal, satisfied customer.
17 October 2025
Unprompted review
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