While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Toiletries Store

Information provided by various external sources

White Label Specialist


Contact info

3.0

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company

Fantastic company. Products are amazing. Orders always arrive really quickly and I'm so happy with everything I have bought. I've probably spent about 100 pounds in total but have over a thousand pounds worth of product. Just amazing!! Especially their hand sanitizers and facial skin care sets. Definitely not a scam as I have received every thing that I have ordered.

3 April 2021
Unprompted review
Rated 1 out of 5 stars

Product never arrived

Product never arrived, claimed they sent a replacement that didn't arrive either. Constantly ignored my emails!! Avoid like the plague

1 March 2021
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID! They’re a con. You pay for an item and they don’t deliver. Their excuse was that the item, which was small enough to put through the letterbox, was returned because it was “ not called for “ ! They’ve even blamed it on Royal Mail !! I’ve asked them to prove that an attempt to deliver was made but my emails have since been ignored. Very unprofessional company.

24 February 2021
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company, they trade as professor herb but are under the umbrella of the Rosdon group who have another scam company called cougarbeautyproducts

Made an order for a product retailing at £17.99 and 3 tiny bottles of the body creams arrived totally damaged, emailed them with pics and they apologized and said they would send another then totally ignored emails, gave me a phone number that doesn't exist. Had no idea they were same trading company of the Rosdon group who I had the same issue with an order from Cougarbeauty, who didn't even send what I ordered stating it was lost in the post, money lost, definitely a scam.

They have been reported to Trading Standards. beware this company

25 January 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look