I purchased the tickets for travelling to Rome and Vatican city and my experience was good. Though i am looking forward to travel to these beautiful cities in summer vacations. The support team is q... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Limited places to pick the card. We wrote for help but never received answering. If visiting the main 4 places this card doesn't really means an advantage for accessing as colosseum, vaticano you will... See more
It all worked out ok in the end, but everything was quite stressful as I feel things weren’t explained very well. We didn’t realise that most places had to be booked and we had some misleading advice... See more
Really bad. With the Omnia card, they are happy to accept money before you can check if there are available visit times for the 3 days you visit Rome. So basically you pay and they provide no visits e... See more
Company details
Information provided by various external sources
Rivenditore Ufficiale di Omnia card e biglietti per le migliori attrazioni della Roma Cristiana e laica.
Contact info
Via Barberini, 28, 00187, Roma, Italy
- +39064720630
- support@romevaticancard.com
- www.romevaticancard.com
3.1
Average
242 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Omni bus does not come around…
The Omni bus does not come around enough or there are not enough buses. The person who gave us our cards did not take the time to explain things well enough. We never got to use the audio portion of our pass. It would not accept our pass when we tried to scan the bar code. I was very disappointed and thought it was way to expensive. Customer service was well below average.
12 September 2019
Unprompted review
It doesn’t have the best tour by bus
Good experience with the exception of the bus, it is supposed to be a tour guide but it only stops in every point without explanation. Other companies offer a proper guided tour so you can feel like you are wasting your money.
27 August 2019
Unprompted review
Good
Really good, all as expected.. all perfectly organized.. maybe a bit too much expensive
25 August 2019
Unprompted review
Maybe somebody should give user more…
Maybe somebody should give user more information at arrival.
23 August 2019
Unprompted review
Thanks you for tour service
19 August 2019
Unprompted review
With google maps this proved excellent once here....
With google maps this proved excellent once we had met the office staff in Rome. On line it was difficult to understand and book what we wanted which is a shame because once in Rome it worked perfectly well.
5 August 2019
Unprompted review
Room for improvement.
Found the experience a lot of hard work from picking up the tickets to viewing the sites.
29 July 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.