Romanshe Reviews 101

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Thick knitted wool jacket shown but cheap printed polyester fabric delivered. Returns policy requires details they don't provide! However, supplier is an English company making very good profits f... See more

Rated 1 out of 5 stars

No where on the site (that I could find) does it mention it ships from China, the addresses on the site are are US based. Ordered a Pansy Floral Embroidery Pattern Cozy Hooded Cardigan, it just a prin... See more

Rated 2 out of 5 stars

Items are wearable but very definitely not the linen stated in the item descriptions- rather a printed poly mix. Hard to tell as there are no care labels either - dress did wash well, however. Trouser... See more

Rated 1 out of 5 stars

I ordered 2 beautiful "bulky knitted with embroidery accents" hooded sweaters from Romanshe. The models in the photos are definitely wearing actual knitted sweaters. What I received are ugly polyester... See more

1.2

Bad

TrustScore 1 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AI SLOP

A huge majority of the content on the website is either photoshopped or AI generated. No real product will look anything like the pic. Sorry, folks.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. Never received the item I ordered. I asked for a refund and they ignored that and just send emails saying "Be patient".

Total scam.

16 October 2025
Unprompted review
Rated 1 out of 5 stars

I was scammed by Saint Roman Clothing

I was scammed by Saint Roman Clothing. I paid $22 for soap and package was tracked from vietnam and for 7 weeks I keep getting updates asking if I want to wait or get a refund. The company made a fraudulent purchase to my credit card and I had to close the account and get a new card. I'm sick of getting ripped off shopping online.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

A rouge dishonest trader.

The item advertised is not the same quality as the item you will receive. I ordered what appeared from the advert a warm knitted coat. What I received was a cheap printed cotton item which you could buy at a market stall for £10 to ,£15. Don't but my from this company you will be very disappointed if you do.

10 April 2025
Unprompted review
Rated 1 out of 5 stars

AVOID IT AT ALL COST.

AVOID AT ALL COSTS.
EASEROAM (also trading as ROMANSHE) is not a company I would recommend. The very least they could do is be honest about the quality of their materials and the extremely long wait times for delivery—if the items arrive at all.

I ordered some clothing seven weeks ago, before checking any reviews, and I still haven’t received a thing. I’ve sent them three emails; they only responded to the first, claiming the delay was due to “high demand”.

Ironically, that’s the only part I actually believe.
Plenty of people are buying from them with no idea about how little integrity this company seems to have.

2 June 2025
Unprompted review
Rated 1 out of 5 stars

"Bulky Knit" is a big fat lie!

I ordered 2 beautiful "bulky knitted with embroidery accents" hooded sweaters from Romanshe. The models in the photos are definitely wearing actual knitted sweaters. What I received are ugly polyester cardigans with a print transferred onto them! There is no embroidery, no actual knitted materials at all. They aren't even bulky! I'm not even sure if they would keep me warm. Do not order anything from this company. You will just waste your money if you do.

26 February 2025
Unprompted review
Rated 1 out of 5 stars

Canceling order is costly.

I placed an order (before reading the reviews) and instantly canceled the order. Refunds are supposed to be given within 24 hours (I think). I contacted them just minutes after ordering to cancel them and they waited 4 days to contact me and then told me I would have to pay a "restocking" fee. I got most of my money back, but should have received ALL of it. I can't believe they are allowed to do business on FB, does anyone regulate the companies advertising on there??

21 October 2024
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM! Because of the great description and photographs of KNITTED CARDIGANS, I ordered not one! but two. What a HORRIBLE DISAPPOINTMENT. They are not knitted, it is cheap cloth, printed to look knitted. The sizes are wrong (too small), the cut of the armholes are too small and the buttons are on the wrong side (the cardigans are clearly for a woman but the buttons are on the side that a man wears.) Nasty. If I could give minus stars I would. They don't have a review panel and for good reason.

27 December 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a knitting wear cardigan

I ordered a knitting wear cardigan. Very nice to look at. The disappointment was really great! The "knitting" turned out to be a very thin worked material - not even told what, and no knitting. The size I choose was twice my size, what was sent was smaller then mine. The sewing (instead of knitting) was horrible. Used bluethread, garn at the edge of the hood might have been sold out on half the way, so they swapped to white thread. Alltogether less then one point.

10 January 2025
Unprompted review
Rated 1 out of 5 stars

The product I bought 12/11/2024

The product I bought 12/11/2024. Has not arrived tracking states in transit what are they using a slow boat from China? Can't find any way to connect Romanshe directly I will never use this company again

4 January 2025
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE

I ordered socks and got boot cuffs, oh well they are nice and will possibly come in useful, although they insist they are socks. No toes!!!! A t-shirt (very funny) didn't arrive, fingerless gloves, didn't arrive, and 2 fleecy cardigans. Very pretty, sent them off for Christmas presents to Aunts.

The goods that didn't arrive, I complained about, they wanted the packaging, in the bin, sorry. Then they wanted a picture of what did arrive, why?? posted to Auntie, sorry.

Ended up complaining to Paypal - I always use Paypal for China - and they refunded, so far so good.

Auntie has just phoned up, thank you for the cardigan but the buttons are on the wrong side????? Rang other Auntie and hers too were on the wrong side. And they are floral so no way meant for men. So now they have to find someone locally to take off buttons, sew them over button holes and then make new button holes on the right side.

Never again will I be using this company. They just don't give a damn.

Furthermore, at the time of ordering, they tried to tell me that I had left things in my cart and I should go through checkout again, I checked, and I had paid, nothing in the cart except what I had paid for. Good old Paypal.

19 November 2024
Unprompted review
Rated 1 out of 5 stars

Didn’t receive jumper

Didn’t receive jumper, said it was dispatched and that was it, have been going back and for to Hermes who say to go to Romanshe etc
Not question of compensation
Someone going without a Christmas present this year
Avoid, they are shocking

25 December 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY-SCAM!!!!!!!!!

Wow! When I read the reviews after purchasing what appeared to be a beautiful woollen cardigan, I was amazed at how bad it was! I was thinking of it giving it to a charity shop but it went straight in the bin as I would be too embarrassed to hand it in!

24 December 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look