Roller Blinds Direct Reviews 

2,681
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company, praising the fantastic product quality, precise custom measurements, and overall excellent service. Consumers often point out that the ordering process is completely seamless, and the delivered items match the exact descriptions found on the website. Purchasers note that putting up the blinds is very straightforward and quick, making the whole setup experience completely hassle-free. Though some reviewers experienced long delivery times or minor delays, they still appreciated the quality of the final result. A few other people also noted occasional issues, such as receiving incorrect mechanisms or noticing slight fabric curling along the sides.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that blinds arrive well-made and exactly as... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the blinds are very well... See more

Delivery service

Customers had mixed experiences with the delivery service, with many reviewers praising speedy delivery... See more

Order

People report ambiguous experiences with order, noting that the process itself is very easy and seamless with... See more

Service

Consumers find service to be a source of great satisfaction, frequently praising the efficient, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have just installed the 2nd blind ordered from Roller Blinds Direct and we are delighted. The range of options, colours, styles, etc., is great and we got exactly what we wanted in both cases.... See more

Company replied

Rated 5 out of 5 stars

Lovely Blinds. Luckily I took out the insurance, first lot that came didn’t fit, they were quickly replaced with remeasured ones. Service was absolutely excellent.

Rated 5 out of 5 stars

Great Service - Great quality - Great Price. I was an Interior designer for nearly 30 years & used to fit Curtains & Blinds myself. I purchased a blackout roller blind with a 'Designer Style' Pelmet... See more

Company replied

Rated 5 out of 5 stars

Blinds looks and perform very good. Looks more premium then cut to size blinds from marketplace or supermarkets. Happy so far, time will testing it.

Company replied



Company details

  1. Home & Garden

Information provided by various external sources

Offering convenience, practicality and style, our roller binds are all made to measure to our customers’ precise specifications. Available in a range of linings and materials, they are suitable for use in any room in the home, as well as the workplace. Roller Blinds Direct stocks a vast collection of fabrics in all designs imaginable, all at brilliantly low prices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.4

All reviews

(2,681)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic company

Fantastic company. Samples arrived next day. Ordered my blind and was delivered very quick. Excellent quality and customer service 1st class. Would highly recommend and will definitely use this company again.

Many thanks

18 July 2023
Rated 5 out of 5 stars

Good quality product but because the…

Good quality product but because the blind is so long it is heavy and sags slightly in the middle which makes it difficult to wind - especially up! The pull cord isn’t strong (a plastic type chain) my wife helps by lifting the blind whilst I carefully pull cord. Would it be possible to have a metal one - If possible I would like it to be 30cm longer. Thanks Geoff

23 May 2023
Rated 4 out of 5 stars

No option given of how the blind should be rolled

Good blind but would have preferred the blind to have rolled forward and not behind the roll. Unrolled the blind to see if I could roll it the other way, but not easy, by the way the blind material was stuck to the pole. If I had turned the blind round to achieve this you get the backing side in the room which is a different colour.

6 April 2023
Rated 1 out of 5 stars

DO NOT ORDER

DO NOT ORDER Worst company to deal with
Absolutely rubbish customer service

All staff poorly trained and clearly unable to customer service

Still not receive a simple blind from them

23 March 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

The website is very easy to navigate. I chose my blind, added my recess measurements and the company did the rest. Blind arrived in time and fitted perfectly

10 March 2023
Rated 1 out of 5 stars

Rubbish response

I gave them ‘exact sizes’ but they routinely cut off 2.5 - 3.5 cm of the fabric. I watched their measuring guide before ordering but they don’t mention this in their video - they say it’s elsewhere on the site. I would never buy from them again.

9 December 2022
Rated 3 out of 5 stars

Good quality but poor delivery time.

The quality of the roller blind appears to be good but the delivery time was poor. My order was placed on 15th of November and the confirmation email showed an estimated dispatch of 4/6 working days. The same order confirmation further stated a dispatch of 30th November.

2 December 2022

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