I bought some new Mammut Kento Mountain Boots and used them once on a winter route. The rubber toe cap split immediately on one boot. Rock and Run declined to process a warranty claim despite their a... See more
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Having spent a lovely week walking in the Lake District, we popped into the impressive showroom on our way home to Wales. I needed some advice on walking boots as mine were no longer waterproof. Ex... See more
Great in-store customer service from Nick, who gave us really helpful advice re. sleeping mats. We are so pleased with our mat purchase and the super-lightweight quilt is just fantastic too. Very conv... See more
Recently ordered some items, one of which was a compass with unbalanced needle. Customer service was excellent. I emailed late in the evening, first thing next day received email explaining what Rock... See more
Company details
Information provided by various external sources
We are an online rock climbing, mountaineering and hill walking equipment shop located in Cumbria UK. We have been in business since 1983, originally as a well known retail outlets in Ambleside and Sheffield. Today our HQ and mail order warehouse is situated at Sandside near Milnthorpe. We welcome personal callers to our warehouse for 'Click and Collect' or if you are in the area, just to say hello. You can find us on Google Maps by using this link http://goo.gl/maps/3bSnM
Contact info
Unti 6, Shoreline Business Park, LA7 7BF, Milnthorpe
- +44 (0)15395 64540
- info@rockrun.com
- www.rockrun.com
Hasn’t replied to negative reviews
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Right product at best price with helpful staff
Helpful staff when picked up. Good website, easy to navigate.
Great price and fast efficient service .
Arcteryx jacket at a price that was keener than the competition . Why spend more at Ellis Brigham or Snow and Rock etc.
Fast and reliable
Ordered a few things. All as they should be. Would recommend this site.
Best price on the web, swift postage, job done, thanks
A friend sent me a link to the product, navigating through the site was easy. The product arrived with an email alert to expect its delivery a day later. I could ask no more of Rock & Run. I will use them again and have no hesitation in recommending them to a friend in turn.
Good deals and good delivery
News letters let you know of any deals, web site and ordering easy and delivery quick with post office giving delivery details
Excellent service
Guidance on sizing was spot on and the item was delivered securely within two days
Great deal!
R+R was professional and very quick in managing my quickdraws order. Although some of them came with the rubber attachment broken (replaced with a Petzl String), I'm totally satisfied and I would surely recommend this dealer to anyone.
No issues whatsoever
Well, I placed the order and I got the item delivered.
Brilliant price for good quality product
Scarpa Manta ladies boots, all sizes were available. Free and fast delivery.
Order arrived within 2 days, excellent service..
Highly recommended..
Fabulous Equipment, Fantastic Prices and great customer service - A1
I always keep an eye on the Rock and Run newsletter for their deals - this time I bought a pair of Scarpa approach shoes - great quality footwear and the usual brilliant service from Rock and Run!
Trustworthy and I can recommend it
I order to Poland RAB jacket. Everything was ok. No problem with payment, very good price for delivery. One problem that I have to wait 12 days to get my jacket but I choose the cheapest form of shipping so it is not Rock+Run problem. It will be excelent if it will be posible to track normal form of shipping.
Thanks
Fantastic Company!
I brought my first pair of climbing shoes 'Red Chili Corona's' from this company.
Following their sizing guide (as I brought them on-line), I got one size smaller than my trainers and they fit perfectly!
The shoes arrived the next working day which was fantastic!
Climbing in these shoes has made a huge difference, I can feel the placement as I climb much more which drive the confidence to commit to certain moves.
I am very happy that I found this company - total trust for future purchases : )
Great Product Advice
I purchased a pair of climbing boots on line. Having tried many boots on in the shops with the usual having to try boots up to 2 sizes bigger despite what the manufacturers say, I was a little reticent about buying a pair on line. But the size guide and the product description were bang on! Boots arrived, have been tested out and fit, need a bit of wearing in but what new shoes don't!
Good price & promptly delivered
I needed a lightweight 2-man emergency shelter for the Marmot Dark Mountains. The Terra Nova Superlight Bothy 2 was ideal, and Rock & Run offered it at the best price from stock.
Easy efficient and brilliant value
Very good site easy to use,fantastic value and hugely reliable. Got a number of top quality goods from them and never been dissapointed
outstanding service, great with me a first timer i highly recommend this website.
It was a really intuitive website I had no trouble at all in bashing round it. I messed my order up and when I got in touch with them they got straight back in a very understanding way and fixed the problem I had created! For a first time or even repeat shopper I can see why people shop here. It's great!
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