Rock + Run Reviews 795

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I bought some new Mammut Kento Mountain Boots and used them once on a winter route. The rubber toe cap split immediately on one boot. Rock and Run declined to process a warranty claim despite their a... See more

Rated 5 out of 5 stars

Having spent a lovely week walking in the Lake District, we popped into the impressive showroom on our way home to Wales. I needed some advice on walking boots as mine were no longer waterproof. Ex... See more

Rated 5 out of 5 stars

Great in-store customer service from Nick, who gave us really helpful advice re. sleeping mats. We are so pleased with our mat purchase and the super-lightweight quilt is just fantastic too. Very conv... See more

Rated 5 out of 5 stars

Recently ordered some items, one of which was a compass with unbalanced needle. Customer service was excellent. I emailed late in the evening, first thing next day received email explaining what Rock... See more

Company details

  1. Rock Climbing
  2. Climbing Club
  3. Running Store

Information provided by various external sources

We are an online rock climbing, mountaineering and hill walking equipment shop located in Cumbria UK. We have been in business since 1983, originally as a well known retail outlets in Ambleside and Sheffield. Today our HQ and mail order warehouse is situated at Sandside near Milnthorpe. We welcome personal callers to our warehouse for 'Click and Collect' or if you are in the area, just to say hello. You can find us on Google Maps by using this link http://goo.gl/maps/3bSnM


Contact info

4.0

Great

TrustScore 4 out of 5

795 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service; great product; great price

I was looking for a down coat, and came across this at a fantastic price. With some trepidation (as a good price often means poor service) I put in the order. It came promptly, in good condition, I was kept informed of the state of the order at all times. The product as you would expect from Rab is high quality, extremely warm, and although I cannot make any comment about how robust it might be, I am extremely happy. Full marks.

28 December 2013
Unprompted review
Rated 5 out of 5 stars

WOW! WHAT MORE CAN I SAY

Ordered a t-shirt the day before christmas i arrived the day after boxingday, now when you think how busy the post is this time of the year all i can say is fantastic and in plenty of time for my first comp. of the year in january 10/10.....

ps when do we get to see the rock + run t-shirts (hint hint)

27 December 2013
Unprompted review
Rated 5 out of 5 stars

Quick, easy, excellent stock of climbing shoes.

I was struggling to find a shop with available stock of Anasazi 5.10s in time for Christmas. Rock + Run had the shoes in stock at a very reasonable price. Ordering was easy, tracking information was given and delivery was as expected.

26 December 2013
Unprompted review
Rated 5 out of 5 stars

Great prices, quick delivery, Cheaper than everyone else.

Bought a pair of Red Chili Corona size 10.5

Normally £90 these bad boys were on offer at £45. Having tried a size 11 and size 10 I took a punt that the 10.5 would be just right, worst case they went on ebay for £20 more than I paid.

The 10.5 arrived promptly and fit perfectly.

26 December 2013
Unprompted review
Rated 5 out of 5 stars

Very good service for the past 10 years

Have been using Rock + Run for at least the past 10 years, always have had a good service from them, the only problem Ive had was when they have used diffrent postal carriers.Always prefered Royal Mail, because if I am out can pick parcel from local office.
But all in all great service.

26 December 2013
Unprompted review
Rated 5 out of 5 stars

Easy and fast

Best brands, big collection of models, to register is optional, fast international service.

24 December 2013
Unprompted review
Rated 5 out of 5 stars

Super quick delivery

Ordered a few Xmas presents for myself. Haven't used them yet as I have to wait until Xmas day, but they were delivered super quick.

21 December 2013
Unprompted review
Rated 5 out of 5 stars

No Hassle !

This was my Grandson's wish for Christmas, so I was pleased that the item came just as described and very promptly.

21 December 2013
Unprompted review
Rated 5 out of 5 stars

Snappy service

Only bought a chest harness to replace a damaged one on my Salomon rucsac but although not a perfect fit it should do the trick. Quick reliable service but postage a little steep for a small item.

20 December 2013
Unprompted review

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