RockHer Haute Jewels Reviews 

231
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

The help was great and nice. It is particularly hard to determine color from a computer screen. The only “flaw” is that a gemstone described as “intense pink” was actually very very pale pink under ar... See more

Company replied

Rated 5 out of 5 stars

As is expected, the jewery was pristine, and packed well, my wife really liked the piece. Support was responsive, and moved timelines to accomidate my asks.

Company replied

Rated 5 out of 5 stars

I purchased for my gf Alicia, they are beautiful! I hope to take for evaluation ASAP! But to my eye/and hers they are stunning!! I was tad disappointed the pearl earrings we discussed when I was... See more

Company replied

Rated 5 out of 5 stars

Rockher customer service was amazing, my lady loved her new ring. We were able to pick the perfect setting and diamond. It was great being able to pick the diamond and design know it will be custom ma... See more

Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jewelry Designer

About RockHer Haute Jewels

Written by the company

Est. 2014 · Direct-to-Consumer Fine Jewelry · Los Angeles

Every Ring is Custom Made.
Every Diamond is Chosen.

Manufacturer. Gemologist. Yours.

We don't sell rings off a shelf. Every engagement ring at RockHer is custom manufactured — designed around your diamond, your vision, and your budget.

RockHer is a direct-to-consumer fine jewelry manufacturer based in Los Angeles. Since 2014, we've crafted thousands of engagement rings, wedding bands, and diamond pieces — all made to order, with no retail markups, no middlemen, and no compromise on quality.

Our team of graduate gemologists and jewelry designers works directly with you through detailed consultations — giving you the expertise of a high-end jeweler without the high-end retail price. We specialize in natural and lab-grown diamonds, and we build every ring from scratch in gold and platinum to your exact specifications.

Custom Manufacturing

Every ring is built to order from scratch. Your setting, your diamond, your specs — no compromises.

Direct Pricing

We're the manufacturer. No retail chain, no showroom overhead. You pay what things actually cost.

Graduate Gemologists

Real expertise, not sales scripts. Our team knows diamonds at a technical level and will tell you the truth.

Natural & Lab-Grown

We work with both, without bias. We'll help you find the diamond that's right for you — not for our margin.

Proprietary Technology

Meet ROSI — The World's First AI Diamond Intelligence

ROSI analyzes thousands of diamonds in real time — scoring cut quality, light performance, and value — so you can see exactly why one diamond outperforms another at the same price. No guesswork. No pressure. Just clarity.

Ready to design your ring?

RockHer.com

The RockHer Promise

Custom-made fine jewelry, ethically sourced diamonds, and a 40-day return policy — backed by a manufacturer who stands behind every ring we build.

Every RockHer engagement ring is custom manufactured to order using 3D design technology, so you get exactly what you envisioned — not something pulled from a shelf. We use only ethically sourced natural and lab-grown diamonds, crafted in 100% recycled gold and platinum. Every order arrives in premium packaging worthy of the moment. Not in love with it? We offer a free 40-day return policy — longer than most fine jewelry retailers. We build rings we're proud of, and we back them up.

Contact info

4.8

Excellent

TrustScore 5 out of 5

231 reviews

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4.8

All reviews

(231)

13 reviews in the last 12 months

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Rated 4 out of 5 stars

Great customer service

Great customer service. Very helpful and they worked with me to re arrange my delivery with no problems. The ring is beautiful a lot of ring for a good price. Cant wait to propose 01/01/19.

27 December 2018
Unprompted review
RockHer Haute Jewels logo

Reply from RockHer Haute Jewels

Thank you for your review. Here at Rockher.com we strive for 100% Customer Satisfaction, if you have any suggestions to improve the customer experience with us, let us know.

Rated 5 out of 5 stars

I highly recommend using RockHer

Easy to use website, I knew nothing about choosing a diamond but was able to figure it out using all the tools they provide. Excellent customer service. On time delivery. Great prices.

27 December 2018
Unprompted review
Rated 5 out of 5 stars

3/4ctw Princess Studs

I purchased for my gf Alicia, they are beautiful! I hope to take for evaluation ASAP! But to my eye/and hers they are stunning!!

I was tad disappointed the pearl earrings we discussed when I was finalizing purchase were not included.

Update-
Just found out pearls were shipped, everything better than promised, especially VS1-VS2 quality stones 30% lower than high end jewelers!

26 December 2018
Unprompted review
RockHer Haute Jewels logo

Reply from RockHer Haute Jewels

Thank you for your kind review...we appreciate it!

Rated 5 out of 5 stars

Very happy with my ring

Extremley happy with my ring order from RockHer. The site is very user friendly, and customer service is great. Makes the process very easy. The wife loves me -- I'm a freakin' hero. Thanks RockHer!!

23 December 2018
Unprompted review
Rated 5 out of 5 stars

Allstar diamond store

Please don’t have any hesitations with this company. I worked with Teresa and she was absolutely amazing. They seem like a very rapid growing company so you have to possibly allow yourself time before you order but even so the turn around is super fast. I ship them a diamond and they were able to set it in a beautiful setting. This engagement stuff is stressful and these ladies and gents that work here make it so much more less stressful.

22 December 2018
Unprompted review
RockHer Haute Jewels logo

Reply from RockHer Haute Jewels

Thank you!

Rated 5 out of 5 stars

Beautiful site, great customer service!

RockHer has a beautiful site that was really easy to use! I had a question about something and the customer service was great! Would definitely use this company again!

21 December 2018
Unprompted review
Rated 5 out of 5 stars

AMAZING!

The jewelry is amazing, I love it so much. Beautiful. Definitely would get from here again! Well worth the price!

18 December 2018
Unprompted review
Rated 5 out of 5 stars

Saved my holiday !!

Many thanks to the Rockher team for helping me with a last minute custom Hanukkah/birthday present for the wife. I heard through the grapevine that the wife wanted diamond hoops earrings. While the Rockher site didn’t have any, after speaking with the excellent customer service team I had the earrings in my hands within 36 hours!!!!!!! They saved my life. Can’t thank the Rockher team enough!!!! Wife loved them too!!!

12 December 2018
Unprompted review
Rated 5 out of 5 stars

My experience with Rock Her has been…excellent!

My experience with RockHer has been excellent. Sean was helpful from the very beginning of the process all the way through. He’s still helping me make sure my ring fits absolutely perfect! I would definitely recommend them!!

11 December 2018
Unprompted review
Rated 5 out of 5 stars

Excellent customer experience

Overall a great experience! The site has many different search options which are organized in a clear way so it was very easy for me to find exactly what I was looking for. The checkout process was simple, and the shipping was fast. What more could I ask for?

10 December 2018
Unprompted review
Rated 5 out of 5 stars

5 Stars

I received my order promptly and the product exceeded my expectations. The purple packaging is a nice touch. Will definitely recommend to my friends that are getting married!

7 December 2018
Unprompted review
Rated 5 out of 5 stars

I am so happy with my order

I am so happy with my order! I was pleased that it came in a perfectly discreet packaging because of the thef during holiday season. The jewelry is such amazing quality and is boxed beautifully. They are so gorgeous I can’t wait to wear it at my next big event. Highly recommend this jewelry company!!!

2 December 2018
Unprompted review
Rated 5 out of 5 stars

The best in the business!

My experience was amazing. The customer service was top notch and delivery was right on time. My wife couldn't be happier with her new piece of jewelry. I wouldn't shop anywhere else!

29 November 2018
Unprompted review

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