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Rock Bottom Golf Reviews 

749
•
TrustScore 4 out of 5

4.2

Vehicles & Transportation
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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers had a great experience with this company. Customers consistently praise the products, often finding their quality to be better than anticipated, even for used items. People frequently highlight the competitive pricing and excellent deals available. The delivery service is widely appreciated for its speed and efficiency, with many orders arriving sooner than expected. However, some customers also noted issues with their orders. A few people reported receiving incorrect items, such as wrong club types or missing components. Others experienced problems with shipping, including empty boxes, damaged packaging, or orders not arriving despite expedited payment. Some reviewers were dissatisfied with unexpected fees or return policies.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often praising items like golf bags,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and prompt delivery... See more

Price

Reviewers highlight positive aspects of price, with many customers finding the pricing to be great, fair, and... See more

Quality

People report positive experiences with product quality, often finding items to be exactly as presented or... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers reporting that their orders were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After checking out several different companies for this same item, Rock Bottom Golf had the best deal in regards to price , shipping and quality. The golf bag arrived sooner than expected, in perfect... See more

Rated 5 out of 5 stars

I ordered a golf bag and 2 dozen Bridgestone E6 golf balls, by some oversight I received the bag but only 1 dozen balls. After contacting you customer service to notify of the shortage, shortly afterw... See more

Rated 5 out of 5 stars

First time buying used clubs and couldn’t be happier. The process was smooth, pricing was clear, and the clubs arrived exactly as described: no surprises. Thanks to a Halloween promo, I saved about 30... See more

Rated 5 out of 5 stars

I have been shopping at Rock Bottom for 25 years. Definitely the best site to purchase golf equipment and golf clothes etc. I believe they now have pickleball equipment also. They have great deals... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Looking for quality golf equipment at discount prices? Shop our discount golf store for your favorite golf brands at the best prices around.

Contact info

4.2

Great

TrustScore 4 out of 5

749 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(749)

88 reviews in the last 12 months

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Rated 1 out of 5 stars

RBG are bait-and-switch fraudsters

I placed an order for a high-priced item on your website, for a Christmas gift for my husband. A coupon code was offered on your home page. I verified that my item was not excluded from the coupon, but the coupon would not apply. I ordered the item anyway, since it was close to Christmas and this was the item my husband indicated he really wanted. I requested that an agent respond to me about the failed coupon code, asking for either a response or a credit to my payment for the discount according the the coupon. All I got was crickets. Crickets and a truckload of e-mail solicitations and ads that I got so inundated with, I finally had to unsubscribe. Then, the ads started coming from a different e-mail ID. I'll have to keep trying to get rid of you guys. While my husband is pleased with his gift, I feel I purchased it under the guise of a "bait and switch" scam. Therefore, I will shop elsewhere for him, even if I have to pay more. Because it's more about working with a reputable company than about cost.

16 December 2023
Unprompted review
Rated 2 out of 5 stars

Return policy on shipping sucks

This partially my bad for not researching the cost of shipping a golf club. Although the return policy is good i was told that I could return the item - they don't pay shipping for returns and when i went to return it the cheapest was $75.00- By shipping it back and only getting a credit you should be able to get their price at least to ship- if they paid 75.00 to ship they would be out of business. I used to like Rock Bottom but their return policy sucks when you shake it all out.,never again -Now I have to sell the club to try and get some of my money back. If you are returning and not asking for your money back just a credit they should give you a shipping label charge you $20 bucks and call it a day. I saved the box it came in and all. Really bad return policy

1 December 2023
Unprompted review
Rated 1 out of 5 stars

Bad news

I ordered a club with 90 day playability and went to return it.Rock Bottom doesn't pay for the return shipping.Live and learn next time I'll just go to a golf course and try a club.

9 November 2023
Unprompted review
Rated 4 out of 5 stars

Most of the items were high quality at…

Most of the items were high quality at a great price. My primary issues were the limited supply in several areas (i.e. used yellow golf balls), quality issues with the FootJoy golf gloves, and lack of product with several of the men's shorts, vests, and shirts I wanted to purchase. This order was delivered fine.

12 October 2023
Unprompted review
Rated 5 out of 5 stars

Good Job RBG

It was just a smooth experience through the web site until I brought the box in the house from the front porch.

9 October 2023
Unprompted review

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