Rockamilly Reviews 

437
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers are really happy with this company. Customers consistently find unique and beautiful products, often noting the excellent quality of items like shoes, dresses, and jewelry. Many people appreciate the straightforward ordering process and the brilliant service received from the company. Reviewers frequently highlight the fast delivery, with many items arriving quickly and well-packaged. Customers also appreciate being kept updated throughout the shipping process and the overall efficiency of their orders. Many express satisfaction with their purchases and intend to order again due to the positive experience.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing delight over the quality and variety... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast delivery times and... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent condition of items upon... See more

Service

People report positive experiences with service, consistently highlighting its excellence and efficiency.... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy and simple. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Managed to find some lovely Chocolitas shoes that I could buy without the usual exorbitant shipping fees. When I purchased the wrong size, they were exchanged without fuss. Will definitely be using Ro... See more

Rated 5 out of 5 stars

Found this business looking for something specific I’d been struggling to find. Really fast delivery, kept updated via emails plus a little discount for first time orders. Highly recommend.

Rated 5 out of 5 stars

My dress looks like a tailor made it for me, fit is perfect, so flattering, quality fabric, cute heart shaped buttons, perfect length as I am pleasantly plump. Their are pockets in my striped dres... See more

Company replied

Rated 5 out of 5 stars

Probably the best customer service I have ever experienced. Supported so well, payment was easy, delivery was quick and well packaged, the shoes are everything I could have hoped for. Will b... See more


Company details

  1. Vintage Clothing Store

Written by the company

Find the most gorgeous & glam dresses & outfits reproduced from a bygone era! Stockists of Irregular Choice, Hell Bunny, Lady Vintage, Banned, Lindy Bop & more


Contact info

4.8

Excellent

TrustScore 5 out of 5

437 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(437)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy Customer

Great variety, Seamless ordering process, Quick delivery!

27 April 2023
Rockamilly logo

Reply from Rockamilly

Thank you so much for your lovely review Marcha, we really appreciate you ordering with us.

kind regards,

jo @Rockamilly

Rated 4 out of 5 stars

rockamilly is great, but extra costs for customs

Rockamilly did great. I love the bags from disaster designs and the cute wallet! But due to the fact that Britain is no longer part of the EU, I needed to pay clearing costs for customs. So that adds another 26 euros to the postage costs... If I had known before I would have just visited the shop and paid some extra for a nice trip to England! ;-)

29 March 2023
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Reply from Rockamilly

Hello Regine,

i'm so sorry you had unexpected charges, sadly this isn't anything we have control over but if your ever need to double check any details before ordering we will always be happy to help you.

kind regards,

jo @Rockamilly

Rated 4 out of 5 stars

Good, not great

All ok. Not as good as ‘great’ so four stars given.

27 March 2023
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Reply from Rockamilly

I'm ever so sorry we failed to meet your expectations, we always strive to do more and go the extra mile for our customers and i'm disappointed this wasn't the case for you.
If you'd ever like to discuss your experience and how we can improve this please don't hesitate to reach out on contact@rockamilly.com

warm regards,

Jo @Rockmilly

Rated 5 out of 5 stars

vendula grace bag .

I bought a vendula grace bag .The delivery was fast and the bag arrived well protected and in excellent condition.

25 March 2023
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Reply from Rockamilly

Thank you so much Andrea, enjoy your beautiful bag and be prepared for all the compliments!

jo @Rockamilly

Rated 5 out of 5 stars

delivery went well but unfortunately…

delivery went well but unfortunately the postal service squashed the box and my vendula bag is a little out of shape but I am satisfied with it all

16 March 2023
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Reply from Rockamilly

Thank you for your review Cathleen, enjoy your gorgeous Luna bag,

jo @Rockamilly

Rated 5 out of 5 stars

Lovely shop, lovely staff!

I’d been into the shop and seen the shoes I loved, the lady behind the counter was so lovely and so helpful, even though I’d disturbed her just as she was closing up! She didn’t have my size in stock but checked for me online. Ordered the next day and they arrived so quickly- I love them! Very happy with my purchase and service :)

20 March 2023
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Reply from Rockamilly

Thank you so much for such a lovely review!

Jo @Rockamilly

Rated 5 out of 5 stars

Great experience

Really nice website, very user friendly. The ordering process was simple and my products came very quickly, I'm impressed and will definitely shop here again

21 March 2023
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Reply from Rockamilly

Thank you so much Judith, I hope you love your beautiful brooch and thank you for shopping with us.

jo @Rockamilly

Rated 5 out of 5 stars

It was very easy to order online

It was very easy to order online! I live in the US, and it took about two weeks to get to me, which I think is reasonable. My Irregular Choice shoes are lovely and perfect! Can’t wait to wear them!

4 March 2023
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Reply from Rockamilly

Thank you for such a kind review Amy, im so glad you love your shoes, thank you for shopping with us,

jo @Rockamilly

Rated 5 out of 5 stars

Stumbled across this site after looking…

Stumbled across this site after looking at the vendula shop in London and they didn’t have the bag my wife wanted but rockamilly did fantastic service through out and posted with care and information when it would arrive will be certainly coming back and looking forward to new lines and finding that special something

18 March 2023
Unprompted review
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Reply from Rockamilly

Thank you so much for this amazing review Daniel. I hope your wife loved her gift and thank you so much for shopping with us,

kind regards,

jo xoxo

Rated 5 out of 5 stars

Good experience

Packaged nicely, great product.

17 March 2023
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Reply from Rockamilly

Thank you so much for such a lovely review Laura,

We're so happy you ordered with us!

Jo @Rockamilly

Rated 5 out of 5 stars

Friendly Staff

Very pleased staff were very helpful in answering my questions about sizes, can thoroughly recommend.

28 February 2023
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Reply from Rockamilly

Thank you so much for such a lovely review. We're so glad we were able to help!

jo @Rockamilly

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service , I had to return the shoes I ordered & although I couldn’t get the same ones was given lots of choice & help to find another pair. Excellent communication & service every step of the way. Can’t recommend enough.

16 February 2023
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Reply from Rockamilly

Thank you so much for your wonderful review Iris, it was an absolute pleasure corresponding with you and i'm so happy you chose to order with us,

jo @Rockamilly

Rated 5 out of 5 stars

Great service as always

Great service as always. Lovely shoes dispatched quickly.

19 January 2023
Rockamilly logo

Reply from Rockamilly

Thank you so much Eve, your continued support means the world to us,

kind regards,

Jo @Rockamilly

Rated 5 out of 5 stars

I love Rockamilly

I love Rockamilly - great customer service and products

Even when things have gone missing in the post I have been kept up to date and further stock sent out to me!

Thanks for being amazing :)

18 February 2023
Rockamilly logo

Reply from Rockamilly

Thank you so much Becky, your understanding during the recent post issues meant the world to us and i'm so glad we were able to resolve this for you.

warmest regards,

Jo @Rockamilly

Rated 5 out of 5 stars

Very good

Very good, quick delivery and communications

29 January 2023
Rockamilly logo

Reply from Rockamilly

Thank you so much Paul, so glad we were able to get this resolved for you. Thank you for shopping with us,

jo @Rockamilly

Rated 5 out of 5 stars

Rockamilly Rocks!

Many thanks for making my recent purchase an easy and enjoyable experience. I was able to navigate your website easily to make my purchase and you kept me informed as to when it was despatched. I wanted a particular bag but once browsing I really enjoyed looking at the shoes and fashion items - just wish they made some of the shoes in a wide fitting as I have 'hobbit feet' - very wide (but not hairy) :0). Many thanks I'll still keep looking in hope.

30 January 2023
Rockamilly logo

Reply from Rockamilly

Thanks Kathy, thank you so much for such a brilliant review! I hope you really enjoy your beautiful bag and thank you so much for shopping with us.

Kindest Regards,

Jo @Rockamilly

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