Six leaks during roof replacement work - leaking again 7 months later
EJ Roberts won the bid to replace three roofs where I live. This was organised by our property manager, Montalt Management who selected ATP Group to manage the project.
Just from casual conversations and a few emails from neighbours, during the replacement EJ Roberts caused SIX leaks to our development. These are just the ones I've heard about. I have not received any explanation for these despite a complaint to our disinterested freeholder, Freehold Managers plc.
They also repeatedly left a ladder against the scaffolding at ground level giving access to windows, leadwork (attractive to thieves) and potentially an open roof and loft space during some phases of the project. This included a long period when they would have known the scaffolding alarm was inactive and when a vehicle gate was left open for several weeks.
After the scaffolding has been removed multiple neighbours complained about the hardened concrete splashes adorning their windows.
A few months later, they are now back on site inspecting their work for leaks and have left scaffolding against one building without an alarm.
Montalt Management have repeatedly shown they are incompetent and untrustworthy (see my detailed, evidenced reviews). It appears there is an unfortunate chain of incompetence with ATP Group and EJ Roberts. Caveat emptor.
Reply from EJ Roberts Roofing Contractors Ltd
Thank you for your review. We would like to clarify that EJ Roberts Roofing Contractors Ltd was not the company responsible for the work you are referring to. Our business was established in November 2020 and operates under entirely new ownership and management. Any roofing work completed before this date was carried out by a different entity and is not connected to our company.
If you have any questions or if there is anything we can assist with, please feel free to get in touch. We are committed to providing high-quality service and ensuring our customers have a positive experience.