Really difficult to cancel the subscription. They let you keep paying, despite not even using the app. Don't get a subscription here!!!! It's not worth your money.
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See what reviewers are saying
OH YES how enjoyable camping has been over the past six days thanks to Roadtrippers. This is a super place to search for camping experiences. Many are like the best established campgrounds back home... See more
They purposely make printing the itinerary difficult so that you'll continue to use the app and pay money. Unfortunately this is a decent app with a terrible creator/owner who only cares about money.... See more
From San Antonio TX to Fairbanks AK, and back using two different exit/entry points in the U.S., in a rented 25' CruiseAmerica RV in 25 days... We depended on Roadtrippers often to find us a place for... See more
Company replied
Company details
About Roadtrippers
Written by the company
Road Trip Planning Made Easy
Roadtrippers is the #1 web-based and mobile app road trip planning tool, with more than 38 million trips planned to date covering more than 42 billion miles.
We provide multiple membership options, with a Premium level that includes RV-friendly tools, live RV GPS Navigation, Campground Search/Booking, Overnight RV Parking locations, and more.
Our unique content covers the wonderful “off the beaten path” places to visit and our unique database contains millions of the most interesting locations in the United States and Canada. Roadtrippers helps people discover the world around them in an entirely new way by streamlining discovery, planning, booking, and navigation into an engaging and intuitive process.
Contact info
PO Box 9215, 45209, Cincinnati, United States
- support@roadtrippers.com
- www.roadtrippers.com
2.7
Poor
120 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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My wife and I successfully completed…
My wife and I successfully completed our cross country road trip vacation in the last six weeks from Fort Lauderdale, Florida to and from California and back. I recommend Interstate 40 and 80 as the most scenic way to capture interesting sites along the way. Watch out for those pesky construction cones as they can destroy your car front if you hit them.Favorite places: Morro Bay, Calif., Park City, Utah, Williams, Arizona, Vicksburg, Mississippi, and Durham, North Carolina.
30 March 2025
Unprompted review
Reply from Roadtrippers
Thanks so much for sharing your journey with us—what an incredible trip! We’re thrilled Roadtrippers could be part of your cross-country adventure. Great route choices too—Morro Bay and Park City are favorites around here as well! We hope to join you on your next adventure (fewer cones, more views!).
Outdated
The interface is relatively easy to use, but your campground database is very out-of-date and your routing options are sketchy at best.
20 April 2025
Unprompted review
Reply from Roadtrippers
Hey, thanks for sharing your thoughts! We're really sorry to hear about the outdated campground info and routing issues – that’s definitely not the experience we want you to have. We’re constantly working to improve our data, and we appreciate your patience as we make updates. Thanks for being part of the Roadtrippers community, and we’re excited to get things back on track for you!
Road Trippers just ok
I want a road trip planner that allows me to widen how far I’m willing to look off of my destination for what I want to see on my way. I am giving it 3 stars as I like it better than nothing.
I also want to search for multiple things along my route, not just one at a time.
I can’t get my Road Trip map to feed into my iPhone. I build my trip in Road Trippers from their suggestions as well as things I find from other searches. I then feed the info into Maps.
I have the premium edition, I likely won’t renew it and see if I can find something else
23 April 2025
Unprompted review
Reply from Roadtrippers
Hi there — thanks so much for your honest feedback, and we’re really glad to hear Roadtrippers is still coming in handy (even if just a little better than nothing right now 😄). That said, it sounds like you’re looking for some features that we do actually support, and we’d love the chance to help you get the most out of your Premium membership!
You can absolutely widen the search radius along your route! As for sending your trip to your iPhone, we’d be happy to walk you through the steps for viewing and navigating your trip from our iOS app, so you don’t have to manually re-enter everything into Apple Maps.
We’d really love to help you feel confident using these features before you decide whether or not to renew. Feel free to drop us a line at support@roadtrippers.com and we’ll be more than happy to walk you through it!
Safe travels and thanks again for giving us a try!
I SIGNED UP FOR ROAD TRIPPERS $60…
I SIGNED UP FOR ROAD TRIPPERS $60 ANNUAL PLAN. DID NOT USE IT ONCE. GOT A NOTICE FROM MY AMERICAN EXPRESS CARD THAT I WAS BEING CHARGED FOR ANOTHER YEAR. CALLED THAT DAY TO CANCEL AND WAS TOLD THEY CANNOT REVERSE THE CHARGE. THIS IS AN INCREDIBLY SHADY BUSINESS PRACTICE. MY WIFE RECENTLY HAD A STROKE AND I DID NOT SEE AN EMAIL THEY SENT ME. I DID SEE THE AMEX NOTICE VIA TEXT. I WOULD NOT USE THESE GUYS...VERY SHADY PRACTICE.
31 March 2025
Unprompted review
Reply from Roadtrippers
Hi there - we're really sorry to hear about your experience, and especially about your wife's health. That sounds like a truly difficult time, and we understand how frustrating this situation must have been on top of everything else.
We want to clarify that we don’t currently offer phone support, which is why you may not have reached someone who could assist directly. We handle all account and billing questions through email so we can securely access account info and provide proper support. If you haven’t already, please reach out to us at support@roadtrippers.com — we’d really appreciate the chance to review your account details and see what we can do to make this right.
We never want our members to feel unheard, and we definitely don’t intend for our billing process to feel unfair or unclear. Our goal is always to support your travels - not add stress to them. We hope to hear from you soon.
The app is far too limited for Road…
The app is far too limited for Road trips. It doesn't do the MOST BASIC THINGS. It can't actually help me schedule days roughly constrained by the time needed to visit each location / site. I could put 50 things into one day if I wanted and the app wouldn't care. The map doesn't work the same on the iPhone vs Apple Play either --- you can't see the path and milestones all at once on the Apple Play map which is pointless. It only navigates to one place you have to manually select which is a waste of time --- most people already have a trusted phone or car app for navigation with traffic alerts. So why a navigation feature??? Lastly, the app is really stupid --- it doesn't know that I visited a place already so it doesn't bother ask information that could help others visiting that location in the future (e.g. how long did you spend here? what star rating would you give this place? did you bring a dog? how was parking? was it good for kids? were directions accurate?).
11 April 2025
Unprompted review
Reply from Roadtrippers
Thanks for the thoughtful and detailed feedback—we really appreciate you taking the time to share your experience, even if it wasn't what you hoped for. It’s clear you’re passionate about road travel (our kind of person!), and we hear you loud and clear on the areas where things could be better.
We've noted all of your feedback, but we especially love your idea about check-ins and sharing post-visit insights! That’s something we've talked about internally, and hearing it directly from you reinforces how useful that could be - not just for planning, but for giving back to the travel community.
Thanks again for taking the time to share this. We're on the road to better every day, and thoughtful input like yours helps steer us in the right direction. Wishing you lots of smooth miles and unforgettable stops ahead.
Great user interface
Great user interface. Unfortunately routing provided was unsatisfactory for a big rig. It took us through narrow country roads around Nashville and routed us off I75 and back on for illogical restrictions.
2 April 2025
Unprompted review
Reply from Roadtrippers
Hi Larry,
Thanks so much for the feedback - we’re excited to hear you liked the user interface!
We’re really sorry the routing didn’t meet your big rig’s needs though. Our goal is to help everyone have smooth, stress-free trips, and we know how crucial it is for larger vehicles to avoid those tight spots!
We’re always working to improve the routing experience, so we’ll be sure consider your feedback.
Thanks again for sharing, and safe travels out there!
Easy access to directions is key!
I loved having all of the stops with addresses in my phone! I did not have to remember which hotel we were sleeping at since we had 14 different hotels on our list.
Having Roadtrippers conected to our car display was fantastic! We had the mileage and timeline at our fingertips!
We had a wonderful 18 day roadtrip!
14 March 2025
Unprompted review
Reply from Roadtrippers
Wow, that sounds like an epic road trip! We’re so happy to hear that Roadtrippers helped keep everything organized and at your fingertips!
We also love to hear that using CarPlay to display your trip made the journey easier! We're thrilled to have been a part of your 18-day adventure.
Useful tool for planning but needs work
Useful tool for planning. I update as the trip is revised so the itinerary becomes a diary for future reference. Also great for identifying things to do.
Biggest negative for me is the itinerary in the mobile app starts at the beginning each time the app is opened. This was a 59 day trip with 150 waypoints so I got to scroll all the way through the itinerary a few 100 times. I suppose most users take shorter trips but in this case, everything the app did well was spoiled by this constant annoyance.
30 March 2025
Unprompted review
Reply from Roadtrippers
Thanks for the thoughtful review! We love that you’re using Roadtrippers as a travel diary, what an awesome way to keep track of your adventures! That said, scrolling through your long trip every time you open the app sounds very frustrating. We totally get how that could take away from the experience, especially on such an epic journey. Yours is exactly the kind of feedback we need to improve.
We’ll pass this along to our team, because making long-haul trip planning (and navigating) smoother is a priority. Thanks for sticking with us, and we hope you’ll take us along on your next adventure!
Not RV Friendly
I won't be renewing my subscription, as on my recent trip to Las Vegas the navigation that Roadtrippers suggested took me right down the Las Vegas strip. Any who owns a sizeable RV knows this is NOT the route to take in this area. With a little bit of research on Google maps, I easily found an alternative route that was much safer and
easier. It has come to my attention that Roadtrippers is merely for advertising businesses along a route. I purchased Roadtrippers because of my RV as it was advertised as a RV intelligent Ap. Not So.
I'll bet the won't print this.
26 March 2025
Unprompted review
Reply from Roadtrippers
We really appreciate your feedback and totally understand how frustrating that routing experience must have been. Navigating a big rig through the Las Vegas Strip? Definitely not the ideal RV route for many folks!
We’d love to learn more about your experience and help you design future routes so that are not taken down roads that you're uncomfortable traveling. If you’re open to it, shoot us a message - we’d be happy to chat! Safe travels and happy roadtripping!
Accurate planning and routing made for…
Accurate planning and routing made for an easy and confident drive.
22 March 2025
Unprompted review
Reply from Roadtrippers
Thanks for the awesome feedback! We love hearing that Roadtrippers helped make your drive smooth and stress-free. Accurate planning and routing are what we’re all about - so you can focus on the fun part of the journey! Looking forward to supporting your next trip!
Completely dissatisfied with this…
Completely dissatisfied with this company. The app does not properly function or let you manipulate key factors for a road trip. I reached out to their customer service and they refuse to refund my subscription for the year even though I have expressed that the app does not do what it should - make a roadtrip easier! Complete disaster and poor customer service, don't waste your money.
26 March 2025
Unprompted review
Reply from Roadtrippers
We’re really sorry to hear about your experience. Roadtrippers is designed to help make planning your journey easier, and we absolutely want it to work the way you expect. The app does allow for trip customization, and we’re always happy to walk you through any features you may be having any issue using.
While our refund policy is in place to keep things fair for all users, we do want to ensure you’re getting the most out of your membership. If there are specific issues you’re running into, we’d love to help troubleshoot and make sure you’re able to use the app to its full potential. Please don’t hesitate to reach back out - our support team is available to help!
Horrible business model
We were 16 days late in cancelling our annual premium subscription plan and they wouldn’t refund us the $60 or even give us a prorated amount. Can’t believe they treat their customers like that. We will never use this app again.
24 March 2025
Unprompted review
Reply from Roadtrippers
While our refund policy is in place to keep things fair for all users, we do want to ensure you’re getting the most out of your membership. If there are specific issues you’re running into, we’d love to help troubleshoot and make sure you’re able to use the app to its full potential. Please don’t hesitate to reach out to our support team for assistance with app use - they're available to help!
Sunnyside is in the heart of wine county
Roadtrippers gave us the most direct route to where we needed to go, and reported time between stops. The Best Western Plus in Sunnyside Washington was clean with a great breakfast offering included in the stay.
21 March 2025
Unprompted review
Reply from Roadtrippers
Thanks so much for the awesome review! We're thrilled to hear that Roadtrippers helped you find the best route and that your stay at Best Western Plus in Sunnyside was a hit. It’s great to know you had a smooth trip with great breakfast to fuel your journey! Safe travels!
Good Start but needs improvement
Like a lot of the content and functionality of Roadtrippers, but since I started using it for the Car Play turn by turn capability really disappointed you have to navigate to each waypoint individually rather than to just navigate an itinerary. This really needs to be improved or Car Play integration really is worthless.
16 March 2025
Unprompted review
Reply from Roadtrippers
Thanks for the feedback! We're so glad you like the content and functionality of Roadtrippers overall, but we totally hear you on continuous navigation. We agree that being able to navigate an entire itinerary with one click would be a huge improvement! We’ll definitely pass this along to our team. Buckle up, because we’re always working to make the app better. Safe travels, and again, we appreciate your input!
Oklahoma Trip
This site was able to help us find the halfway point between our trip and find a stopping point.
Love this app and making a Toad Trip!
2 March 2025
Unprompted review
Reply from Roadtrippers
We’re so glad Roadtrippers could help with your road trip planning! Finding that perfect halfway point is key to a great journey. While it might just be a typo - we love the idea of a “Toad Trip”. That sounds like an adventure waiting to happen! 🐸🚗 Looking forward to helping you plan your next trip. Safe travels!
Streamlines Trip Planning - Even for First-timers!
Roadtrippers has made planning a cross country trip more manageable - and even enjoyable! The features are intuitive & I was making meaningful progress within a few hours of using the program.
15 March 2025
Unprompted review
Reply from Roadtrippers
We're so glad to hear that Roadtrippers has made planning your cross-country trip easier and more enjoyable. It’s great that you were able to get the hang of it so quickly! Wishing you a fantastic adventure 🚗✨
So far we have setup 2 long trips
So far we have setup 2 long trips. Sure the trips will go well, start Sunday.
13 March 2025
Unprompted review
Reply from Roadtrippers
Sounds like you have some exciting adventures ahead. Wishing you safe travels and an amazing trip!
Best road trip planner out here…
Hands down this is the absolute best and easiest road trip planner out here. I wasted a lot of money on other trip planning software until I found this one. Everyone I've shared this with are grateful. Ease of use, accuracy and it's ability to plan a huge amount of organized trips is perfect for mine, and others needs.
10 March 2025
Unprompted review
Reply from Roadtrippers
Thanks so much for the review! We're thrilled to hear Roadtrippers has been such a helpful and easy tool for planning your trips. It means a lot that you're recommending it to others. We hope it continues to make all your adventures smooth and memorable. Happy travels! 🚗 🗺️
First trip
First trip. Although it doesn’t have the features of Google which they admit, I was looking forward to being routed on roads appropriate for my RV. 20 seconds out of the camp ground and Roadtrippers routed me on a narrow winding road to save a few seconds vs the State Route. I was so disappointed!
7 March 2025
Unprompted review
Reply from Roadtrippers
Thanks for sharing your experience. We’re sorry to hear the route didn’t feel ideal for your RV trip. As long as your RV details were entered, the GPS should have provided an RV-friendly route that accounts for low overhead clearances, weight restrictions, and propane restrictions. We’d love to learn more about where this happened so we can look into it further. Please reach out to us at support@roadtrippers.com. We’re happy to help and hope your next trip goes more smoothly!
Impressed
The options to view different categories of stop points makes it a robust choice for travel. We're having fun building our two road trips!
5 March 2025
Unprompted review
Reply from Roadtrippers
Thanks for the great review! We're so glad you're enjoying planning your road trips with Roadtrippers and finding lots of fun stops along the way. Wishing you an amazing adventure!
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