TL;DR: Avoid working with David G.
TL;DR: If you plan to visit this dealership, I recommend avoiding working with David Gurewitsch (seller) based on my experience.
I visited Riller & Schnauck to view a low-mileage BMW M850i that I was genuinely interested in purchasing.
First, the positive:
Sales department manager Alexander G. was excellent. He communicated professionally, provided clear information, and was transparent about the car’s condition and paint measurements. He is the only reason I continued to consider the car after my initial experience.
Before my visit
From the beginning, the WhatsApp communication felt dismissive.
David repeatedly pushed me to ship the car instead of visiting in person, and when I told him I had bought a flight ticket, his response was along the lines of it being a “waste of money and time.”
He also used pressure phrases such as “someone is about to buy it right now”, which felt unprofessional.
When I asked for more details about the vehicle’s repair history, he avoided giving clear information. Only later — through my own CARFAX check — I found out about a right-side accident with a repair estimate between €9,000–€12,000.
Because of the lack of transparency, I canceled my initial trip even though I had already purchased the flight.
Second attempt (in person)
One month later, after the price dropped, I contacted Alexander and planned a new visit. I informed him one day in advance, but for personal reasons he couldn’t meet me, so the appointment was handed over to David again.
When I arrived, the first thing I noticed was that the engine was already warmed up — not ideal when you want to check a cold start on a V8. The car also showed low battery warnings, raising questions about whether it had been jump-started.
David gave me the keys and let me inspect the car alone, which was fine, but the issues began when I asked technical questions. Instead of answers, I received marketing statements like “we sell Rolls-Royce, Ferrari…” and “I sell 300 cars per year”, none of which helped clarify the actual condition of the car.
At one point, he even told me he “shouldn’t be working today” and acted as if showing me the car was doing me a favor.
When I asked for the full BMW service printout, he provided it with obvious reluctance and irritation.
After handing me the printout with a service history, he stated it's going to take around 10 days to make the documents, which obviously didn't work me.
So? I travelled from another country, spent money on flights and accommodation, and expected professional treatment from a dealership representing BMW, Rolls-Royce, and Ferrari. Instead, I faced an attitude of “I’m doing you a favor” both online and in person.
Again, I want to underline that Alexander was the only positive part of the experience — professional, responsible, and helpful.
It is unfortunate that the experience with David overshadowed what could have been a straightforward purchase.