RIGHTIO Reviews 

After contacting them a man arrived at the right date and time. He quickly sorted the problem and he was polite kind, patient with an old lady, efficient and I appreciated that.

Clearly explained cost. Good quality work. Very fast repair. My plumbing engineer was excellent and polite.

Gully was very thorough and I was very satisfied with the standard of the repair (leaking toilet cistern).

DO NOT USE THIS COMPANY!!! Requested a callout to fix a leak, plumber turned up and looked at it for 10 mins then I was charged £400 and he didn’t even do anything. Left the house and I still had a leak. They take your card details up front and charge you whatever they want. Plumber lied about how long he was there when I have evidence he left after 15 mins. Have tried numerous times to get my money back but nobody cares or calls me back. Disgusting company. I would call this daylight robbery!!! Disgraceful!!!!!

Very professional, explained costs up front & monitoring of hourly rate. Notified when plumber was on way, & job completed quickly.
2 part job, to remove radiator for increased access for buiders to rear of house ; which will follow up for refitting

Quick service professionally done. Needed a plumber right away and someone was there within the hour

The Engineer worked diligently to fit a replacement power shower to minimise the time spent on the job.
I was very satisfied with the way it went.

Easy to contact, service within 2 hours of phoning . Efficient and completed when part was available the following morning. Pleasant engineer.

You were quick to contact us and offered what I thought was a fair price to come out and sort out our leaking outside tap. The engineer quickly indentified that a new tap was required which he fitted inside the minimum call out hour. Very pleased with the whole process and would certainly contact you for any future plumbing jobs

Quick response.
Work done efficiently and quickly.
The plumber was courteous and helpful and explained what he was doing and gave us options.
The plumber cleared up after the work was done.

There wasn't a problem i phoned in the morning and the engineer was out the same day, the engineer was very professional and very respectful in my home

The job was a simple kitchen tap replacement. £120 for the first hours work and then the price increases incrementally. 1 hour 20 minutes later and a bill for £550, my mum's new kitchen tap was installed! This company preys on people who they know possibly don't have another option, or know any other trades people. Daylight robbery and avoid them at all cost, because it will be a massive cost if you don't.

Excellent service, good price.

Helpful and polite engineer

What a great company, good price & fantastic staff. The engineer that came round and serviced our boiler and also the staff on the phones are all professional and polite. I would rate them and recommend them to friends and family.

If I could rate this company zero I would. My Dad lives in Cardiff and rang this company aprox end of May or beginning of June 2026, because he needed a Gas Engineer to fix Gas boiler. The Gas Engineer they sent out was absolutely useless and didn't appear to know what he was doing. He didn't fix the boiler but still charged my Dad over £200 for his time. * I am so angry - Avoid at all costs!!! *

I'm very impressed by the service I received today 01.07.2026 from Righto.
Fast and very efficient.

Kept informed at each stage, along with a clear timetable made it excellent as a long-distance repair.

Excellent service fast and friendly

Very efficient plumber came to my dad's house. We were told upfront about costings. Kept informed if parts were needed. Cleaned away debris after finishing job. Would highly recommend.