Richer Sounds - Tunbridge Wells Reviews 

Bought a 40" TV from the clearance section. ( I wanted a white one as for a bedroom and this happened to be on sale.) Organised to collect from store. Store telephoned me to let me know it was available for collection within 48hrs and told me I could collect outside of store opening hours if helpful. (Which I ended up taking advantage of.) Guys were really helpful on collection and offered to carry it to my car etc. Delighted with the product too, so overall a great customer experience :-)

I was greeted with a smile and immediate attention. I did not see the TV I wanted on display,however, what I wanted in a particular price range and brand was sourced and delivered the following day as was promised. Throughout the delivery process, I was notified. After the delivery, I was notified by email and thanks. Good service,keep it up.

Very pleased with the process from purchase to delivery.

I recently had dealings with Joe of Richer Sounds in Tunbridge Wells. His service was second to none!
He were unbiased in his product knowledge (which was encyclopedic) and was incredibly helpful.
Nothing was too much trouble.
Highly recommended!

Easy online purchase process, great advice over the phone from Joe about choice of turntable, prompt in store delivery and friendly, helpful conversation on collection.

Excellent service, friendly and efficient

The staff at Richer Sounds went well beyond what I would expect or hope for from a company. The help I received was absolutely first class. i have absolutely no hesitation in recommending Richer Sounds. Well done all.

Richer Sounds provided me the best price for the TV I selected, and delivered the item promptly.
Quick and efficient service.
Would use again.
Thanks guys.
👌

There is always a network of very knowledgeable staff at this branch compared to other suppliers whose expertise was good in dishwashers and tumble dryers but not so good when it came to the DENON AVR-S760 I recently purchased. The 6 year guarantee RS provide gives me "PRODUCT COMFORT" which is very important to me.

How all retail should be.
The advice and support in store was first class, and made all the difference to the buying process! Really happy with our LG LED TV and Denon surround sound system!

Swift reply to emails, good customer service when I went into store. No issues whatsoever.

Every time I have used you, the service has been excellent, and this time it even surpassed it’s self, as I had a problem with my receiver only playing out of one speaker, on speaking to your staff about it, they arranged for a new one to be delivered the next day, and also pick up the faulty one, of which I am grateful.

The service provided by the Richer Sound staff was second to none and I am very happy with the Majority Quadriga, which is an excellent piece of kit.

I was far from happy with the performance of DPD whose incompetence knows no bounds. The result was the delivery being a full day late.

Very helpful and friendly

I've been shopping with Richer Sounds since the 1980s, and they have consistently provided top class service.
They have a close knit, friendly and professional staff who are always knowledgeable and helpful, with literally no hard sell.
Their product range is great and the prices always competitive... buying from Richer Sounds is an absolute no brainer.

As usual, looked after very well, staff are alway polite and efficient.
Much appreciated.
Nick

Friendly staff knew exactly what I wanted not at all pushy to make sale.
Even allowed us to leave the car while we went for a bite to eat at a place they recommended.
Products arrived as promised next day.