TV I purchases last year developed a fault that the manufacturer couldn't fix. Liaised with the team at RS Solihull and they walked me through my options regarding a replacement. The Replacement TV ha... See more
Company replied
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TV I purchases last year developed a fault that the manufacturer couldn't fix. Liaised with the team at RS Solihull and they walked me through my options regarding a replacement. The Replacement TV ha... See more
Company replied
I kept delaying a decision on buying a new Roberts DAB radio, thinking I wanted to buy it instore. I finally just called the RS telesales line. I spoke to Carl and had a good chat about what I n... See more
Company replied
Visited Solihull shop, gave them our budget and we were given excellent advice. You have to visit a shop to get the sound experience. Very happy with our speaker and turntable selection from the Argon... See more
Company replied
Visited this shop after a recommendation, for record player and speakers. Spoke to Sam who couldn’t have been more helpful, explaining the products and establishing what I was after and happy to answe... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
9 Station Road, B91 3TG, Solihull, United Kingdom
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The guys in the Solihull store are true experts. They were patient, knowledgeable and provided great honest advice on the best soundboard for my budget.
I have bought multiple TVs from Richer sounds the shop service is always excellent the guys are very knowledgable and helpful. This is my automatic go to for all things sound and vision
I purchased my Denon amplifier from Richer Sounds Solihull five years ago, and the staff were exceptionally knowledgeable and friendly.
Recently, I acquired my new television from the same shop, where I encountered familiar faces and received the same level of professionalism and guidance. I would encourage everyone to support specialized AV shops like this one in Solihull, as they offer greater expertise, assistance, and competitive pricing compared to larger electrical retailers.
Moreover, considering the complimentary six-year warranty they provide, it is undoubtedly the wiser choice, deserving a perfect score of 10 out of 10.

Reply from Richer Sounds - Solihul
customer service very helpfull excellent value money

Reply from Richer Sounds - Solihul
I have been looking for a turn table to play vynl that I have had and not played for many years on for a while I found one online and the best price was on richer sounds fantastic price!!
I collected from store ( as I work week days) I chose the Solihull store as the Birmingham store is no longer there (🥲)
I was kept updated on the delivery and I arranged to pick it up on the Saturday the staff we very nice and assured me I could set it up on my own but could call if I had any problems
I have set it up myself and cleaned all my vynl and started playing them reliving my youth 😂
Fantastic set up great service definitely use this company again

Reply from Richer Sounds - Solihul
Knowledge and commitment to service, second to none, Stuart was a great help to me.

Reply from Richer Sounds - Solihul
Great experience with richer sounds as always. Good demo of the kit I was looking for and another happy purchase.

Reply from Richer Sounds - Solihul
I had a voucher as a present and wanted to spend it. i found the only way to do it was to call them. When I did it was easy, but I spent time unnecessarily messing around on the website.

Reply from Richer Sounds - Solihul
Always a great deal and easy process with Richer Sounds, you'd struggle to beat them.

Reply from Richer Sounds - Solihul
Great product knowledge, demo available in store. Good product,good price and fast delivery.

Reply from Richer Sounds - Solihul
Super helpful, super knowledgeable and fantastic products. Bought a LG TV and had some questions afterwards and everyone I spoke to was amazing. My go to place for electricals

Reply from Richer Sounds - Solihul
The gentleman who served me, Samual, could not have been more helpful. Delivery service also excellent. Would highly recommend.

Reply from Richer Sounds - Solihul

Reply from Richer Sounds - Solihul
An excellent experience. The assistant had a wealth of knowledge that he imparted clearly and patiently. He listened to our requirements and acted on them positively giving us time to make our decision.

Reply from Richer Sounds - Solihul
Martin at Solihull was awesome. Post sale care was prompt as well. Bought ex display for same warranty. Great quality KEF LSX II speakers
100% customer service from the moment you step inside the store.
Excellent knowledge and advice to help you purchase what you’re looking for.
Order came next day and a store purchase was carried and loaded in the car for us. Any problems and you know they are on the other end of the phone to help, Thankyou!
They're always competitive with pricing and knowledgeable about their products.
Always great service from Martin and the team at Solihull

Reply from Richer Sounds - Solihul
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