In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... See more
Company replied
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In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... See more
Company replied
Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... See more
Company replied
really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.
Company replied
Popped into their Sheffield store after phoning to see if they had the speakers I wanted setup, they didn’t but assured me they would have them ready for me when I came in next day. Very happy with... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
130 Whitham Road, S10 2SR, Sheffield, United Kingdom
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Very knowledgeable staff. No pressure to buy just good advice. Extremely happy with the service. Will go back again.

Reply from Richer Sounds - Sheffield
In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to my requirements. I recommend Richer Sounds to friends and family.

Reply from Richer Sounds - Sheffield
Superb service and amazing speakers. Richer Sounds never disappoints when it comes to quality and customer care. Five stars all the way.

Reply from Richer Sounds - Sheffield
Excellent response when a small problem occurred, great customer service

Reply from Richer Sounds - Sheffield
really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.

Reply from Richer Sounds - Sheffield
Willing to meet your audio needs , with polite professional manner . Would use again ,Thankyou guys for a great service over the years .
Keep up the good work
5 star ⭐

Reply from Richer Sounds - Sheffield
I will definitely use richer sounds again my Samsung oled tv were expensive but I got it cheaper than all the rest of the other retailer's & come we 6 years guarantee what bonus I ordered it on a Monday got it delivered on Saturday so well happy plus the oled tv is brilliant it’s got an anti glare on the screen & I’ve got big bay window & the sun is always on front of my house & now I got see my blinds in my television screen

Reply from Richer Sounds - Sheffield
Issue with delivery as van broke down but sorted delivery of tv for the following morning.Great service.

Reply from Richer Sounds - Sheffield
Excellent advice from Geoff at the Sheffield store , delivery spot on and customer services great too on the phone when ordering another item

Reply from Richer Sounds - Sheffield
Pleasant knowledgeable sales people. Product arrived when I was told it would. Only difficulty I had was fixing the feet on the television which was very fiddly.

Reply from Richer Sounds - Sheffield
Very knowledgeable & honest team
I was in 2 minds on which TV to purchase and the guy explained the features of both tvs & what was value for money has the TV was to replace 1 in our bedroom

Reply from Richer Sounds - Sheffield
Competitive prices, quality products and friendly knowledgeable staff.
I've been a customer for quite a long time

Reply from Richer Sounds - Sheffield
Great people to deal with
And know what they are talking about.
Deal with them again no problem

Reply from Richer Sounds - Sheffield
Richersounds is my goto for HiFi & TV as they are professional & pleasant plus very accommodating/ understanding. Add in the VIP experience with a 6 years warranty on many goods, then what’s not to like!!

Reply from Richer Sounds - Sheffield
Item was ready for collection 2 days after ordering with good communication throughout.

Reply from Richer Sounds - Sheffield
Ordered Sonos Beam and fetched from the shop, after installing realised I needed the mini sub to go with it. Spoke to Ollie, he got me the mini sub delivered to my home the morning after and gave me the bundle price. Fantastic service, and very pleased with the Sonos product too.

Reply from Richer Sounds - Sheffield
Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delivery was scheduled for the following day and arrived by 9:30am!
Thank you. We'll see you again for our next purchase.

Reply from Richer Sounds - Sheffield
Outstanding level of customer service received from the staff at the Sheffield Branch

Reply from Richer Sounds - Sheffield
Great staff and great service as always. Always a pleasure to deal with guys in the Sheffield Branch.

Reply from Richer Sounds - Sheffield
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