Always 5 star service from Rob @ the Nottingham store. Rob always goes above and beyond with helping me choose a new TV with the best price the after sales is really good any issues are sorted straigh... See more
Company replied
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Always 5 star service from Rob @ the Nottingham store. Rob always goes above and beyond with helping me choose a new TV with the best price the after sales is really good any issues are sorted straigh... See more
Company replied
Very efficient and friendly staff as usual. Really glad that I had taken out Richer Sounds extended warranty as the unit proved to be beyond repair and I received full reimbursement of purchase price... See more
Company replied
Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the... See more
Company replied
On receiving my items after a seamless purchase I was left in the dark somewhat with the poor instructions from the manufacturer. Not Richer Sounds fault, however frustration got the better of me and... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
108 Mansfield Road, NG1 3HD, Nottingham, United Kingdom
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Usual excellent customer service from a friendly team who know their products.
Helpful advice and speedy delivery. Thanks.

Reply from Richer Sounds - Nottingham
An excellent service, very knowledgeable and tv arrived the next day as promised

Reply from Richer Sounds - Nottingham
Tony was very knowledgeable and helpful. No pressure or sales BS. Spent time going through all the specifics pros and cons etc. Couldn’t fault the service at all. Delivery was on time with no issues.

Reply from Richer Sounds - Nottingham
Very helpful, nothing was too much trouble. I was after a stylus for an old turntable. They took photographs and searched on line and found a replacement. Told me to return it if it was not right and to take my turntable in so they could check it out. Another store suggested it would be better to buy new turntable.

Reply from Richer Sounds - Nottingham
Efficient service (good phone line), good price and extended guarantee

Reply from Richer Sounds - Nottingham
My order arrived at the store early the next morning, so I was able to collect it early in the day.

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham
Rob helped me to select and set up the right TV for me and he was correct about the picture and sound really good thank you

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham
Excellent service from the off. The assistants took time to explain differences between models and the process from enquiry to completed sale was smooth.

Reply from Richer Sounds - Nottingham
Nottingham staff have served and assisted me positively, professionaly and competently for over 30 years. That's why I keep going back and signpost friends to them.

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham
Ben was really helpful and customer service was excellent

Reply from Richer Sounds - Nottingham
I just purchased a Sony AV reciever excellent service throughout from technical to delivery.

Reply from Richer Sounds - Nottingham
Buying amp and speakers online is a minefield, the ability to try different setups in the demo room is invaluable. Okay so I blew my budget significantly but we are very pleased with the sounds we now enjoy every day and will hopefully for many years to come. The first set of Mission speakers purchased 27 years ago are still going strong, now another room has quality hifi. Shout out to Rob @ Nottingham store for his patience, knowledge and enthusiasm

Reply from Richer Sounds - Nottingham
Every person at the shop offered good advice and were very helpful in my choice of turntable and the correct connections.

Reply from Richer Sounds - Nottingham
Ordering & prompt delivery to store was good. Service at Nottingham store was excellent when I collected.
It was a bit wierd getting the delivery emails from DPD though, when they weren’t delivering to my home.

Reply from Richer Sounds - Nottingham
Tailored, personal service from knowledgeable and experienced staff. They take the time to understand your current set up and provide great advice on how to improve it

Reply from Richer Sounds - Nottingham
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