I recently visited Richer Sounds Leicester with a view to purchase a new turntable and sound system. Jason was fantastic, he was very friendly, able to talk me through all of my options and explained... See more
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I recently bought a Philips 65" TV and it was absolutely perfect. Great bargain price, excellent service, and the whole buying experience was smooth from start to finish. Very happy with my purchase a... See more
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Superb service once again from the staff of Richer Sounds, Leicester. My first foray into vinyl and am so pleased with the kit. Jason's help ensured I was very happy with the items chosen, and I'm loo... See more
Company replied
Can not recommend highly enough. Fantastic customer service. These people really care about you when you do business with them. Delivery service was excellent too. Why would anyone go anywhere els... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
163 London Road, LE2 1EG, Leicester, United Kingdom
- 0333 900 0043
4.9
Excellent
2K reviews
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Superb service once again from the…
Superb service once again from the staff of Richer Sounds, Leicester. My first foray into vinyl and am so pleased with the kit. Jason's help ensured I was very happy with the items chosen, and I'm looking forward to spending more £££ on lots of vinyl. Sounding great so far!
10 May 2026
Reply from Richer Sounds - Leicester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
I recently bought a Philips 65" TV and…
I recently bought a Philips 65" TV and it was absolutely perfect. Great bargain price, excellent service, and the whole buying experience was smooth from start to finish. Very happy with my purchase and would definitely recommend this seller.
12 May 2026
Reply from Richer Sounds - Leicester
Thank you for your wonderful feedback
Reply from Richer Sounds - Leicester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Knowledgeable staff
Knowledgeable staff. Best prices. 6 year guarantee. What more could you ask. I've always bought from Richer sounds.
7 May 2026
Reply from Richer Sounds - Leicester
Thanks for your great feedback and for supporting local business.
Couldn’t afford it excellent service…
Couldn’t afford it excellent service they helped me out even I wanted to change my 65 inch TV to a 77 inch the Manager sorted it out seamlessly and went out of their way much appreciated
7 May 2026
Reply from Richer Sounds - Leicester
Thanks for your kind review, we look forward to your next visit.
Excellent colleague
The customer service was so use full i was given a stage by stage advice. Looked through items the prices and spoke to me about the quality of the product.
7 May 2026
Reply from Richer Sounds - Leicester
Thanks for your great feedback and for supporting local business.
Turntable Purchase
I recently visited Richer Sounds Leicester with a view to purchase a new turntable and sound system. Jason was fantastic, he was very friendly, able to talk me through all of my options and explained everything perfectly. I am bowled away by the quality of my new audio technica turntable and my records sound fantastic on it. Big thanks to the guys at Richer Sounds for all your help - very highly recommended.
Thanks, Jack
9 May 2026
Unprompted review
Reply from Richer Sounds - Leicester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Every one I spoke to was very helpful…
Every one I spoke to was very helpful without being too technical for me to understand
5 May 2026
Reply from Richer Sounds - Leicester
Thanks for your kind review, we look forward to your next visit.
Great Service from Richer Sounds - Leicester
Bought an ex-display model TV from Richer Sounds Leicester, and service was great. Competitive price, helpful staff and seamless collection. Would definitely buy from them again.
19 June 2025
Unprompted review
Reply from Richer Sounds - Leicester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great advice and good communication…
Great advice and good communication through my purchase, these guys set me up with a great system
2 May 2026
Reply from Richer Sounds - Leicester
Thank you for your 5 star review!
Sebastian was supper helpful explaining…
Sebastian was supper helpful explaining setting up and my item was delivered next day . On a Saturday, wow. The price match was brilliant as I would sooner shop in a shop than on line . Nice to be able to shop local and support them as they support their customers. Nice 👌
8 May 2026
Unprompted review
Reply from Richer Sounds - Leicester
Thank you for your wonderful feedback
Very welcoming in the store
Very welcoming in the store. Very good customer service. Definitely always recommend to family and friends.
1 May 2026
Reply from Richer Sounds - Leicester
Thank you for your 5 star review, it’s lovely to read your comments.
T V purchase
Staff kept me informed about my purchase and when it would be delivered, really good service throughout the process, 5 stars all the way, would definitely recommend,
Shout out to Paul and Sebastian
30 April 2026
Reply from Richer Sounds - Leicester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Well informed and helpful.
29 April 2026
Reply from Richer Sounds - Leicester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Service to be very proud of
Can not recommend highly enough.
Fantastic customer service.
These people really care about you when you do business with them.
Delivery service was excellent too.
Why would anyone go anywhere else.
25 April 2026
Reply from Richer Sounds - Leicester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Well informed guidance
Well informed guidance - I am really pleased with the products I ended up buying
24 April 2026
Reply from Richer Sounds - Leicester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great staff (they listen)
Great staff (they listen). Would have been better if the TV I was interested in (TCL) was on display in store. Delivery quick and efficient.
27 April 2026
Comprehensive ,thorough
Comprehensive ,thorough, knowledgeable and timely. Will
use again in the future.
26 April 2026
Reply from Richer Sounds - Leicester
Thank you for your wonderful feedback
Reply from Richer Sounds - Leicester
Thanks for your kind review, we look forward to your next visit.
Very helpful sales assistant.
19 April 2026
Reply from Richer Sounds - Leicester
Thanks for your feedback, great to read you were happy with our service.
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