What a lovely , friendly and helpful guy the delivery man from Richer Sounds was. He carried the box into my kitchen. Explained the customer service options I had Gave me amazing confidence... See more
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See what reviewers are saying
Great service, informed of my delivery window well in advance. Delivery driver called beforehand so I could be ready for them. Carried my order into the house. Very friendly guys, happy with the servi... See more
Company replied
Opted for the 3-5 day free delivery but the order was scheduled to be delivered in two days. Given a time slot but then received a call half an hour before the time slot saying they could deliver in t... See more
Company replied
Great delivery service from Richer sounds. Notified of a 3h window 24h before and the guys came at the expected time, also giving 10 mins notice by phone on the day. Zak &Ian carefully bought the orde... See more
Company replied
Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, United Kingdom
- 0333 900 0093
5.0
Excellent
3K reviews
Asks customers to review
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Friendly and Helpful and on time.
Arrived on time. Friendly and helpful. Zak and Ian were great.
8 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent delivery service
Excellent delivery service. The guys were awesome, very friendly and professional. Well done guys......thank you!
8 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
The delivery guys were awesome
The delivery guys were awesome, straight in no messing about job done. Well done and thank you guys
8 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review!
Amazing sercive
Amazing service was let known of the delivery time before they arrived. Friendly staff 100% recommend
8 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Delivery team Zak & Ian
Delivery team Zak & Ian provided excellent service today. They telephoned me shortly before the delivery and l was 10 minutes from home. They said no problem and were there just as l arrived home. A very smooth transaction.
7 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
The lads turned up with smile and…
The lads turned up with smile and brought tv into living room,highly recommended pair.
7 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Karl was precisely punctual
Karl was precisely punctual. Very pleasant and very friendly and helpful
7 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review!
Richer Sounds TV Excellent Delivery & Service
New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very polite and helpful, arrived promptly, placed tv in room needed and advised how to handle etc. Would recommend.
7 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Karol and Paul delivered my TV
Karol and Paul delivered my TV, friendly guys and they even got there early which was great.
6 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
TV order came quickly with no issues
TV order came quickly with no issues. Trav and Rob did a great delivery service. Very happy
6 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your wonderful feedback
Trav and Paul were brilliant
Trav and Paul were brilliant, got my 85 inch tv in the house exactly where I wanted it. Said If I ever had any issues with it to contact them and were polite and efficient, giving notice before they arrived via a quick call.
2 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review!
Superb as always
Superb as always. Tobias really helpful. Television brilliant. I would nt buy from anybody else.
2 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review!
Large TV delivery
Karol and Rob provided great service and a friendly team. We’re also happy to help place the heavy TV in the most convenient place.
3 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Reply from Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent service
Excellent service, Gareth was very kind, rang before the delivery. Nothing less than superb
3 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Wow wasn't expecting delivery so fast…
Wow wasn't expecting delivery so fast and what a fabulous delivery team, Karol and Rob. So polite and friendly, excellent experience from the start. Highly recommend Richer Sounds.
3 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Zac and Ian did a great job with my…
Zac and Ian did a great job with my delivery. Friendly, great comms and generous with their time. Highly recommended.
2 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Rang and advised of delivery time,very…
Rang and advised of delivery time,very helpful. Carried TV and speakers round back of house. Very friendly and polite
1 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Richer Sounds is a great company to buy…
Richer Sounds is a great company to buy from I have no hesitation in recommending them. My latest TV from them was recommended by their website and I am not disappointed. Hand delivered with care by Zak and Ian who were very helpful. 6 year guarantee- no brainer.
2 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Excellent the delivery guys were very…
Excellent the delivery guys were very professional phoned 20 minutes prior and then put tv 📺 we’re we wanted it excellent
2 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
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