Opted for the 3-5 day free delivery but the order was scheduled to be delivered in two days. Given a time slot but then received a call half an hour before the time slot saying they could deliver in t... See more
Company replied
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See what reviewers are saying
Great delivery service from Richer sounds. Notified of a 3h window 24h before and the guys came at the expected time, also giving 10 mins notice by phone on the day. Zak &Ian carefully bought the orde... See more
Company replied
Phoned half hour before delivery. Arrived on time. Delivery team Warwick and Rob were friendly and polite. Placed tv box exactly where needed. Offered advice about opening safely. Box was perfect, no... See more
Company replied
Having dealt with Richer Sounds before it was an obvious choice when upgrading our TV. Visited their Liverpool branch who couldn't have been more helpful. Ordered A Hisense TV & soundbar & arranged a... See more
Company replied
Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, United Kingdom
- 0333 900 0093
5.0
Excellent
3K reviews
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Good communication able to get almost…
Good communication able to get almost exact time of Delivery. Delivery drivers Biju and Paul were very good and helpful. Great experience overall.
10 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Gareth was very polite and kept in…
Gareth was very polite and kept in touch to advise me on my delivery.
His service was 5 star
10 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Kept fully informed of tracking
Kept fully informed of tracking.
Delivered on time by courteous and pleasant Richard's two man team.
7 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great company
Great company. Delivery info was very good with a 3 hour time slot. They arrived within the designated time and carried the tv in to house and put where my daughter requested. She said they were very friendly and helpful and even gave her some tips about the set up of our new tv.
8 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Delivery drivers were very polite and…
Delivery drivers were very polite and helpful.
Excellent service.
9 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Reply from Richer Sounds - Distribution
Thank you for your 5 star review!
Seamless process
Seamless process. Text this morning confirming delivery slot. Phone call 20 mins in advance.Arrived on schedule Grant and Karol turn up. They unloaded put the TV where I needed it, had a chat signed the paperwork and they left. Top team!
9 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Gareth and Rob were very polite and…
Gareth and Rob were very polite and professional, and item delivered with care. Excellent service.
9 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Richer Sounds are excellent.
So pleased I used Richer Sounds to buy my new TV. Whole service from start to finish was just brilliant. It arrived less than 24 hours after I'd ordered it. Rob and Mike were fantastic handling the delivery. Fully updated all morning before they arrived. Carried it in the heat up our narrow lane and brought it inside the house. Some great setup tips and just generally lovely to deal with. Highly recommended.
8 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Delivery
Delivery 3hour window given, regular updates and on time . Guys were polite and efficient
8 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your wonderful feedback
Friendly and Helpful and on time.
Arrived on time. Friendly and helpful. Zak and Ian were great.
8 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent delivery service
Excellent delivery service. The guys were awesome, very friendly and professional. Well done guys......thank you!
8 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
The delivery guys were awesome
The delivery guys were awesome, straight in no messing about job done. Well done and thank you guys
8 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review!
Amazing sercive
Amazing service was let known of the delivery time before they arrived. Friendly staff 100% recommend
8 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Delivery team Zak & Ian
Delivery team Zak & Ian provided excellent service today. They telephoned me shortly before the delivery and l was 10 minutes from home. They said no problem and were there just as l arrived home. A very smooth transaction.
7 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
The lads turned up with smile and…
The lads turned up with smile and brought tv into living room,highly recommended pair.
7 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Karl was precisely punctual
Karl was precisely punctual. Very pleasant and very friendly and helpful
7 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review!
Richer Sounds TV Excellent Delivery & Service
New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very polite and helpful, arrived promptly, placed tv in room needed and advised how to handle etc. Would recommend.
7 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Karol and Paul delivered my TV
Karol and Paul delivered my TV, friendly guys and they even got there early which was great.
6 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
TV order came quickly with no issues
TV order came quickly with no issues. Trav and Rob did a great delivery service. Very happy
6 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your wonderful feedback
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