Richer Sounds - Cardiff Reviews 

Superb service! Nothing was too much trouble. As I’m a very fussy customer. Cardiff shop.

No problems, received what I ordered. Only slight negative was I didn't receive notification that it had arrived in the store and was ready for pickup.

You can't beat Richer Sounds for service. Purchased a TV but found the viewing angle on it very poor , spoke with Andi at the Cardiff store and all was resolved. I was allowed to choose another model no questions asked, it was delivered the next day free of charge and the other TV collected at the same time. I can't imagine many other retailers offering that service and I would like to thank Andi personally again. Thanks Richer Sounds and you can be assured as ever for all my home entertainment business in the future.

Fantastic customer service would highly recommend

Always love visiting this store. Knowledgeable and attentive staff mean I always leave feeling happy with the experinece

Item arrived very fast ,the stuff was brilliant what more could I see 10 after 10 across the board

Fantastic customer support

The staff were very helpful and very knowledgeable.

Outstanding service. Thrilled with my speakers which are not only great quality but look great too.

Helpful, friendly and effective service, and going the extra mile every time

Always so friendly and helpful

Knowledgeable and helpful staff for whom ensuring that customers make whatever appears to be the the right purchases for themselves, rather than simply trying to generate as many sales as possible, appears the imperative. A great business model that makes customers feel good about the buying experience, confident in their purchases and certain to be repeat customers

Excellent advice as usual on a tv bracket . Also wanted advice on my existing turntable and potential replacement in the near future.

Expert advice on the phone and speedy delivery
The turntable performs really well and the set up relatively simple
Excellent service

Amazing customer service as always went in to Cardiff store very helpful knowledgeable after cere is very good and definitely recommend

Bought my hifi here 20 years ago and bought new speakers last week over the phone and the staff member couldn’t have been more helpful and had them delivered for free and they sound amazing thank you

Really like these headphones, clear crisp sound and comfortable over the ears. Absolute bargain for the price point as they feel really good quality!

Excellent customer service too, always very responsive and attentive to any questions I have.

Easy to deal with, great customer service as usual. Have bought from them for years and wouldn't go any where else. Cheaper than other suppliers and longer guarantee, usually 6 years.

Brilliant purchased tv with the manager at cardiff got a great deal well.pleased looking forward to getting it installed ..