Richer Sounds - Bristol Reviews 

2,744
TrustScore 5 out of 5

4.9

143 Whiteladies Road, BS8 2QB Bristol, GB


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Rated 5 out of 5 stars

The help and knowledge received when came into store was very helpful. The staff were great, and not pushy, very happy with my purchase including the price (Cambridge amp & acoustic energy floor stand... See more

Company replied

Rated 5 out of 5 stars

I ordered two JBL products online and collected them from Richer Sounds in Bristol. The whole process was simple, smooth and professional from start to finish. The staff were helpful and the collectio... See more

Company replied

Rated 5 out of 5 stars

Richer Sounds is my go to place for buying TV and HiFi I’ve been using them since they opened their first tiny store in Bristol. You get expert advice on the product you are looking for and the best p... See more

Company replied

Rated 5 out of 5 stars

Very good service and a competitive price, as usual. I only completed my order of a pair of speakers at 17:29hrs for next day delivery and received immediate confirmation that it would be delivered th... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 143 Whiteladies Road, BS8 2QB, Bristol, United Kingdom

  • 0333 900 0024

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,744)

24,168 reviews in the last 12 months

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Rated 5 out of 5 stars

Bristol Richer Sounds

The team at Bristol Richer Sounds could not have been more helpful. From the initial discussion on what the buy, to the purchase and then helping me load the car. They couldn't have done more

10 July 2026
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Reply from Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

New Amp

Staff gave great advice and guidance on the compatibility of amps to current equipment.

16 July 2026
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Reply from Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Excellent customer service

I spoke to Dave told him the deck and speakers I had and that I wanted a amp and cd player to suit
And he gave me good advice and 10 mins later I left with my goods and just as Dave said the whole system sounds fantastic
Thanks Dave

9 July 2026
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Reply from Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Brilliant service

I had outstanding customer service from a very amiable gentleman called Jon from your Cardiff branch who went above and beyond to help me in my hour of need.

11 July 2026
Unprompted review
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Reply from Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Great company with good old traditional…

Great company with good old traditional customer service values. Highly rated and trusted retailer.

7 July 2026
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Reply from Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Noah was again the best of the best

Noah was again the best of the best. People like Noah is the reason Richersounds is the best retail store in the UK bar none. Thank you Noah.

6 July 2026
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Reply from Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Richard was great

Richard was great. He organised a demo for me for the system i was looking at, and made sure that it did what i needed as i was planning to use high resolution DSD files stored on a ssd drive attached to the amp. He also ensured i got a great deal. Very happy with Richer Sounds.

4 July 2026
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Reply from Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Friendly

Friendly, professional easy to deal with.
No pushy sell.
Good people in Bristol store.

2 July 2026
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Reply from Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

By phone

By phone, straightforward information, simple purchase and rapid delivery

4 July 2026
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Reply from Richer Sounds - Bristol

Thank you for your 5 star review!

Rated 5 out of 5 stars

Excellent service from Bristol branch

Excellent service from the Bristol branch!

Although the TV wasn’t in stock, it was delivered to my home within a few days!

2 March 2026
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Reply from Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

DEFINITELY THE ONLY PLACE TO SHOP FOR YOUR HI-FI AND ALL YOUR ENTERTAINMENT DEVICES

My experiences with Richer Sounds at the BRISTOL BRANCH (I have been buying all my HI-Fi,TV,s and all my entertainment equipment from them since 1973) and as always been nothing but all round excellent, by that I mean there Prices, cannot be beaten the service is Second to None, as for the Staff you won’t find a better team anywhere for their friendliness, knowledge, politeness, helpfulness service nothing is too much trouble for the team. I think 10 Stars are more appropriate than 5 Stars and more.
If you are looking to purchase your Hi-Fi, TV or any entertainment devices RICHER SOUNDS is the perfect and only place to purchase from. Keep up the excellent Service at RICHER SOUNDS BRISTOL.

2 July 2026
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Reply from Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Rated 4 out of 5 stars

Delivery drivers need to be more…

Delivery drivers need to be more careful, (two separate occasions) but apart from that very happy. I’ll just go to store to get my next speakers

19 June 2026
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Reply from Richer Sounds - Bristol

Thanks for taking the time to leave us your feedback, although apologies you had difficulties with delivery which we'll review with the separate couriers used.

The Customer Experience team

Rated 5 out of 5 stars

Purchasing a surround sound system

Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had purchased a complete surround sound system, although I had spent a little more than I expected, the sound was astonishing and I'm more than pleased with it.
I have previously brought equipment from Richer Sounds and I have never been disappointed, I would always recommend them.
Thank you

30 June 2026
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Reply from Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Staff are always helpful

Staff are always helpful, knowledgeable and great people to communicate with.

30 June 2026
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Reply from Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Easy to order

Easy to order, click and collect. Staff are always friendly and helpful.

29 June 2026
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Reply from Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Good service

Good service, competitive price, excellent delivery and courtesy call.
TV is fab.

22 June 2026
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Reply from Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

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