Very informative, Great offer and also showed me other options that were cheaper (that I ultimately didn't take, the thought was nice however). Helped me take it down the road to put in the car. Lovel... See more
Company replied
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Very informative, Great offer and also showed me other options that were cheaper (that I ultimately didn't take, the thought was nice however). Helped me take it down the road to put in the car. Lovel... See more
Company replied
Fantastic experience with very knowledgeable staff, excellent honest advice, nothing pushed just open conversations no pressure to buy. I bought a projector from Richer Sounds because they gave me a... See more
Company replied
Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... See more
Company replied
Richer Sounds is my "go to" place for A/V products. Have always found them to be helpful, friendly, efficient and competitively priced. My recent experience was no exception. After being greeted in a... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, United Kingdom
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Really competitive price on the product we purchased and helpful staff when we collected the order

Reply from Richer Sounds - Bournemouth

Reply from Richer Sounds - Bournemouth
I was unsure about the name and type
Of soundboard I needed for my size room and the highest quality of sound for my limited budget. The assistant Mr
Lewis suggested a Dennon, and I must say I am over the moon with the result.

Reply from Richer Sounds - Bournemouth

Reply from Richer Sounds - Bournemouth
Firstly, it is a sad fact that there are fewer specialist hi-fi retailers in Bournemouth than there were, say, twenty years ago, so our choice was somewhat limited in this respect. That isn't meant to be a back-handed compliment by the way - just setting context. We really did receive first class service in-store and it was great to receive help from someone (Dan) who actually knew what he was talking about, which is welcome when you're spending significant amounts of cash on a product. No hard-sell, just helpful advice. We could certainly recommend your company to anyone else who was thinking of purchasing a new hi-fi setup.

Reply from Richer Sounds - Bournemouth
Telesales was a convenient way to source a Chord Mojo 2 at a bargain price.
Staff were friendly, accommodating and made the over the phone purchase straightforward and easy.
Whenever I next need any audiovisual equipment I’ll make sure to give Richer Sounds a go! Highly recommended.

Reply from Richer Sounds - Bournemouth
We were extremely pleased with the service and excellent advise that we were given. Highly recommended.

Reply from Richer Sounds - Bournemouth
Good experience as always. Good knowledge from your staff, very helpful.
I will return at a later date.

Reply from Richer Sounds - Bournemouth
Popped in to the local store as moral support for a friend and made the most of asking one of the RS team about a specific item. The advice and options given resulted in a purchase, plus as a treat, we managed to get a showing of the opening sequence of the F1 movie in the demo room, very nice. Great service and a great team at the store.

Reply from Richer Sounds - Bournemouth
These guys really know their stuff. Was given a HiFi for a present and needed some speakers. Really helpful and great price (£100 off as a VIP member). Not in stock but they ordered them and they arrived next day. Fantastic service.

Reply from Richer Sounds - Bournemouth
Polite young man very helpful quick service .When it came to delivering my TV not so good .It was not sent to my home as expected but to a pickup point.as I am over 80years old this was not easy, maybe I could have been told this at the start. I was surprised to be given a telephone number of someone if I needed my T V set up which Idid so far I have not been able to contact anyone at the given number

Reply from Richer Sounds - Bournemouth
Excellent staff and excellent presentation of technically difficult subjects. The best….

Reply from Richer Sounds - Bournemouth
The advice I was given was expert, friendly and helpful

Reply from Richer Sounds - Bournemouth
All round great helpful staff order was on time. Great service .

Reply from Richer Sounds - Bournemouth
Richer Sounds staff are courteous, efficient and helpful, a refreshing contrast to much of the care-less online retail world. They were swift to resolve any problem - in my case a delivery issue outside RS control hence my return for another purchase. I am delighted with the product. Happy to recommend them. (Tele sales purchase.)

Reply from Richer Sounds - Bournemouth
Dan at RS Bournemouth is worth his weight in gold. Bought a brilliant Panasonic tele from him and he really helped in us making a great choice. Highly recommend RS for all your home entertainment needs.

Reply from Richer Sounds - Bournemouth
Oscar made my purchase easy and straightforward with advice that wasn’t bias towards how much money I was going to spend. I like how the advise isn’t pro one brand that choice was was left to me decide. Great around customer service. Many thanks.

Reply from Richer Sounds - Bournemouth
Absolutely first class as always.
Great staff ( Bournemouth ).
Wouldn't go anywhere else for TVs and Hi Fi's.

Reply from Richer Sounds - Bournemouth
Dealt with Oscar. Really easy transaction, Excellent service throughout. Many Thanks

Reply from Richer Sounds - Bournemouth
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