They made a change to the website so you are no longer allowed to exchange the contact details to view items before buying. How can I buy something worth thousands without viewing. Their AI now blocks... See more
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See what reviewers are saying
If the business goes well, Ricardo is quite good but if things goes not as planned : - service refuses document in PDF format, only pictures or document, - it's very expensive, - first rule, cust... See more
This is probably the best platform for selling and buying used items. Listing for sale items is very easy and quick process, tracking progress is intuitive and finalising a transaction is a snip. I... See more
The Ricardo customer service staff solved a problem in a speedy manner to the satisfaction of both the buyer and seller.
Company details
Information provided by various external sources
Günstig kaufen und verkaufen auf Ricardo. Täglich tausende neue und spannende Online-Auktionen und Fixpreis-Angebote auf dem grössten Online-Marktplatz der Schweiz.
Contact info
Germany
- www.ricardo.ch
3.6
Average
10K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 1% of negative reviews
Typically replies within 2 weeks
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beware of the cost
les frais de cloture ne sont pas clairement indiqué lors de la mise en ligne de l'annonce. Attention aux surprises
Closing costs are not clearly indicated when you post an ad, be ready to get some suprise with the bill.
nerver again.
27 January 2018
Unprompted review
Für nur Zwei verkaufte Artikeln für 110 …
Für nur Zwei verkaufte Artikeln für 110 Franken (CHF60 + CHF50) bezahle ich gleich CHF110 nur für gebuhren.
Kundendienst: Kostenflichtige Telefonnummer CHF1.- pro minuten.
Ein Artikeln did nicht verkauft/abgeholt war verrechnet
Ich werde Riccardo nicht mehr benutzen.
For only 2 sold items with a total sales income of CHF110 (CHF60 and CHF50), I was made to pay a total of CHF110 just for charges which I knoew nothing about. Also charges for items I did not sell. For any delay of 1 week in your payment, you automatically get a 2nd and last reminder even when there was no 1st reminder in the first place and you get an additional CHF10.-
Custer support/Call center: This is a rip-off in that for any call you make, you pay CHF1 per minute and you have to wait - again another means of ripping you off. This is a joke.
This has been my first time of using Ricardo and I bet it will be my last time.
For those who may not have had same experience as me, it is for you to decide on what to do with this information
13 November 2017
Unprompted review
Ricardo.ch slow registration process ?
I have recently registered with Ricardo.ch and just received my pass-code to complete the registration process. So far so good, even do some of the reviews about this online shopping site left by other people do not seem very encouraging.
25 January 2017
Unprompted review
Swiss bidding site with increasing popularity
Ricardo is extremely convenient and usually one can find very good deals on slightly used items. I do agree that the fees are too high and that an integrated payment method, such as paypal, would be convenient.
What is extremely horrible is their customer service! Considering bidding takes place 24/7 their hotline is a joke. I once tried calling them on an urgent matter when I bid waaay too high on an item by mistake on a Friday evening and the soonest they would have been able to answer my call would have been Monday!! That's why I'm more cautious now, knowing that in case of an emergency they wouldn't be able to help at all. Also, I have heard of cases in which they tend to shirk responsibilities when it comes to stolen items or goods that arrive damaged or not in the condition advertised to the buyer.
So, in a nutshell, great site with some problems concerning customer security and service. I will continue to use it though, since my experiences have been predominantly positive.
24 March 2015
Unprompted review
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