Excellent service, good price (in the sale) and very healthy plants. One small plant had less than expected top growth which I reported. However. the root system is good and should be fine. Stsff resp... See more
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RHS Plants offers a wide selection of high-quality plants and products, backed by RHS expertise to help your garden thrive. Customer satisfaction is our priority—please contact us directly if you have any issues or queries with your order, so we can assist promptly.
Contact info
RHS Plants, GU20 6LQ, Surrey, United Kingdom
- 01344 578 822
- customerservices@rhsplants.co.uk
- www.rhsplants.co.uk
A Garden Full of Summer Colour
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RHS ONLINE PLANT PURCHASE
Plants in RHS sale were very poor. Leaves either yellowing or completely dry and scorched. The pots were soaking wet at the bottom, but obviously the plants had not benefited from this. Their roots were barely alive. A Brachyglottis, which was recommended as drought tolerant, was the worst (at least RHS refunded the price of this plant as well as £14 for the inconvenience). RHS Enterprises guarantees only to send top quality plants in excellent condition; these plants definitely were not. Top quality plants should not need urgent care on arrival. Drought is no excuse as plant nurseries are exempt from hosepipe bans.
Good experience
After being let down by another well known supplier, the contrast with what we got from the RHS can't be exaggerated. The order was taken efficiently, delivery was quick and on time. The plant was in good condition and well packaged. It is now in our garden and despite the high temperatures, it's doing well.
Poor specimen
On opening the parcel on delivery the plant pot was at 45 degree angle and had shed about a third of its compost. All in all the plant looked a very poor specimen. This illustrates the risks in buying plants on line.
Excellent quality plants
Excellent quality plants, Gauras, very easy to order online and efficient delivery service.
Ordered 2 plant pots which were…
Ordered 2 plant pots which were described as grey, they came and they are brown. Now it’s going to cost a fortune to send them back via Royal Mail (which is the only return method) so I will probably end up keeping pots that I won’t use. Won’t ever order from here again.
Ordered soil improver and the bags were…
Ordered soil improver and the bags were delivered as quoted and on a pallet. Delivery driver very helpful.
Plants arrived well packaged and in…
Plants arrived well packaged and in very good condition.
I was delivered the wrong plant
I was delivered the wrong plant. I emailed, I then had a polite, timely response, and was immediately sent out the correct plant.
Happy with my RHS order
The plant arrived in good time. It was a healthy and well matured plant. Communication between order and delivery was well kept.
Thank you again.
RHS replaced a damaged tree after…
RHS replaced a damaged tree after several false starts.
Plants supplied looked half dead and…
Plants supplied looked half dead and one was so pot bound I had to cut it out to plant it
Good choice on website
Good choice on website, easy to order and order was packaged very well
Fast delivery arrived in fabulous…
Fast delivery arrived in fabulous condition beautiful plants
Highly recommended
Fast delivery. Plants arrived very well packaged, healthy and in moist soil. Exactly as described.
Out of all shrubs the lupin has faded…
Out of all shrubs the lupin has faded away . That was poor when got delivered . The others ok though
Beautiful plants
The plants look strong and healthy. They were well packaged and I am delighted with them .
Its my second time ordering
Its my second time ordering, but this time I was disappointed with the plants, specifically ordered 3 of one which was meant to be compact and a bushier habit to receive 3 leggy little plants, another plant I ordered arrived just leaves and a couple already yellow and crispy. Only ordered as was very impressed first time round, but doubtful if there will be a third time, especially as a bit pricey, though don't mind if the plants arriving are good quality and as described. Can't fault the delivery, plants arrive quickly and well packaged.
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