Finally got to Africa to fulfill a lifetime dream and we can’t thank Justine from Rhino Africa enough for the exceptional guidance throughout the whole process. Truly a a kind professional who worked... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
...a passion for people, a passion for wildlife and a passion for the magnificent landscapes of Africa. Established in 2004, Rhino Africa has rapidly become Africa's leading online tour operator bringing over 15,000 guests each year to Africa.
Written by the company
103 Francis St, Zonnebloem, 7925, Cape Town, South Africa
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So so grateful we worked with rhino africa for our honeymoon to South Africa...typically we love to plan ourselves but we decided to go with a travel advisor for this trip, and we we were so glad we did. Janine Visser created the perfect itinerary for us. From the first moment we spoke with her, she was very responsive. She quickly adapted the trip to meet our needs throughout the entirety of the planning process.
We did a mix of safari + a road trip along the garden coast. Every hotel we stayed at in was luxurious and the staff were kind and warm. A lot of the hotels I don't think we would've found on our own. Everything was seamless. Honestly the trip of a lifetime. We keep talking about going back...

Reply from Rhino Africa
Daniela was a pleasure to work with. We were a bit unsure of what we really wanted and where to stay but Daniela worked really hard to give us all our options and made our trip perfect. I have no complaints as communication and execution of our whole trip was perfect. I would highly recommend working with Rhino Africa .

Reply from Rhino Africa
Tara Beckett from Rhino arranged a wonderful trip for my wife and me. We went from Capetown to the wine country and then Victoria Falls and finished at Chitwa Chitwa at Sabi Sands. Victoria Falls and Chitwa Chitwa were magical. The accommodations were spectacular. The Falls, the animals ( big five +++), the boat rides on the Gambezi and the two a day journeys into Sabi Sands will be in my memory forever.
All of that said, I would skip Capetown (live in New York City) and just deal with Victoria Falls (the Victoria Falls Lodge) and Sabi Sands (Chitwa Chitwa Lodge). Magical/

Reply from Rhino Africa
Glen provided world-class support in coordinating a last-minute, complex itinerary. He managed the difficult downline approvals from our cruise ship with ease, allowing us to focus entirely on the experience. &Beyond Phinda Mountain Lodge was the absolute highlight, exceptional service, food, and wildlife tracking. All transfers were seamless. My only note for future trips would be to swap the Cloud 9 Hotel in Cape Town for a property that matches the "Luxury" caliber of the rest of the voyage.

Reply from Rhino Africa
Dealing with Rhino and in particular Glen has been my best experience ever with a travel organization. Not only responsive to questions but always comes up with ideas to make the trip even better. We used them on our African trip in 25 and are doing another in 27. Wouldn’t use anyone else

Reply from Rhino Africa
Great communication from our travel consultant Ian in the run up to our trip. We then had a last minute flight issue (due to the airline re scheduling one of our flights, not an issue with Rhino Africa) which he resolved for us very quickly, offering several alternative solutions and giving us clear and concise information so we could resolve the problem. Ian was always friendly and approachable; excellent communication too via email.

Reply from Rhino Africa
The personal contact during booking, the suggestions where to stay, just the whole work before we started our journey, thanks to Saskia
And what we experienced from the start up to the end was great

Reply from Rhino Africa
Tanda Tula Safari lodge is above expectations.
Real big 5 safari with very professional and friendly staff. Special thanks to Chad.
Rooms are just amazing.
A must go lodge!!!

Reply from Rhino Africa
I would like to take this opportunity to share my very positive feedback regarding the service provided. The overall quality was excellent.
I was referred to your company through a colleague, and following my initial request I was quickly contacted and assigned a company representative who communicated in my native language. The proposal presented was well aligned with my needs, and the response time throughout the process was exceptionally fast.
In addition, the registration and payment process was both sophisticated and robust, fully consistent with the high standard of interaction experienced overall.
Thank you for the professionalism and efficiency demonstrated throughout.

Reply from Rhino Africa
Kristy Carthew planned our dream vacation to South Africa and it was nothing short of AMAZING!!!!!! By far, the most magical and life-changing vacation we have had. I would highly recommend Rhino Africa to anyone looking to book a vacation to Africa. We spent time in Capetown, flew to Sabi Sands for an adventurous safari, and then flew back to Capetown and were transported to Franschhoek for several breathtaking days in the Winelands. EVERYTHING went without a hitch - it was truly top notch. We LOVED everywhere we stayed. We would definitely use and recommend Rhino Africa without hesitation!!!

Reply from Rhino Africa
The travel agent was amazing and so accommodating. Everything about the trip was effortless. Loved it.

Reply from Rhino Africa
This was my seventh trip to Africa which was professionally planned and executed by Rhino Africa! Every step from start to finish (setting budget expectations, advance planning and coordination, in-country execution) was conducted with the utmost of professionalism and enthusiasm. The selection of the lodges, flights, ground transportation and in-country day/night experiences are all second to none. That is why I am very much a return customer and already planning my eight visit. Bravo to Rhino Africa; huge thanks to the entire team!

Reply from Rhino Africa
We used Rhino Africa's subsidiary Out2Africa to plan our honeymoon — a safari and beach combination trip to South Africa and Mauritius— and we honestly couldn't have done it without our agent Ian K.
From the very first consultation, Ian took the time to understand exactly what we were looking for and curated an itinerary that felt completely personal. Every transfer, lodge, and resort was perfectly chosen and seamlessly arranged. The properties he selected were gorgeous and design-forward, with excellent food and service. He really understood the vibes we were going for.
What stood out most was how smoothly everything ran. When any small issue arose, it was handled quickly and without any stress on our end.
If you're planning a special trip and want someone who genuinely cares about getting it right, Ian K. at Rhino Africa/Out2Africa is your person. We'll absolutely be going back to him for our next adventure to Africa.

Reply from Rhino Africa
This was the first time we booked through the travel agency and we are completely satisfied. We’ve had a wonderful experience and a beautiful trip that exceeded our expectations. Not only was our contact person, Ms Alexandra Barth, always quick to help, but she also put together a wonderful itinerary for us, as it was our first time in South Africa. The hotels – or rather boutique hotels – she selected for us were all beautifully situated and perfectly suited to the heritage of South Africa. Ideal. She met our expectations perfectly and we would love to come back. Thank you very much for this experience.

Reply from Rhino Africa
I’ve dealt with many travel agents but none quite match the attention, care, responsiveness and professionalism of Kristy Carthew. We had booked a safari with Kristy who was really informative and helpful throughout. Unfortunately, due to flooding of Kruger National Park, the safari was cancelled. At times like this, you need an amazing travel agent to navigate the uncertainty. Kristy worked late nights and weekends to try and make a different safari work for us. Whilst we decided to wait for our Kruger experience, she assisted with our refund and was amazingly responsive throughout. Can’t wait to book through Kristy again.

Reply from Rhino Africa
Could not be better!! Everything was well planed and executed!!
Strongly recommend for those who did not come to África yet!
What a great experiencie!!!

Reply from Rhino Africa
The experience—flights, hotels, meals, and guides—was wonderful, thanks to Cristina, who supported us every step of the way, helped resolve all our questions, and adapted to our requests and budget. She followed up throughout the trip and was always there to make this journey a memorable experience, combining wildlife, culture, communities, and top-quality hospitality, cuisine, and professionalism. I will higlhy recommend Cristina and Rhino Africa.

Reply from Rhino Africa
My family and me spent 4 days at Marataba lodge. It was wonderful and very very safe. The service was very kind and friendly. Our grandsons (4, 6 and 8 years old) left delighted with the fifty different animals they saw. A wonderful place!

Reply from Rhino Africa
Rhino Africa is the very ultimate place if you want a seamless tailored safari and true African experience.
Bianca Johnstone is your main ingredient in deciding how to make your experience a memorable lifetime treasure!
We tailored our month long adventure in Kenya in January 2026. From the moment we arrived in Nairobi until our boarding doors closed going home Rhino Africa and their partners, Asilia on the ground were there to cater to our desires and see that our month long adventure was seamless in our adventures from Amboseli to Lodo Springs Loisaba, to Massai-Mara and out to Lamu and all the in-between places we stayed in Nairobi between camps. Such wonders included, Karen Gables ( our favorite) but not to be outclassed by staying at the Giraffe Manor, an exquisite experience of its own as well as two Hemingway hotels too!
You can find many “Group” African tours, but this is truly a personal experience unique to anything else you will ever have.

Reply from Rhino Africa
Our experience with Rhino Africa was absolutely perfect. We worked with Justine to plan a two-week trip to South Africa, including stays in Cape Town, Winelands and a safari. Planning such a big trip from the US was daunting. But from the very first email communication, Justine laid out a trip that incorporated all of our requests and more, and answered all of our questions. It was the trip of our dreams and we have Justine to thank for that!

Reply from Rhino Africa
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.