reviews.io Reviews 

394
•
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 1 out of 5 stars

Fraud Company...Don't trust thhem and report them...they tried to charge me an amount of 1430 Us dollars but I have never ccooperated with them . I blocked the transaction and informed my bank about t... See more

Rated 2 out of 5 stars

They rejected to list my company on their platform. Said it's "high-risk" and they are not listing such companies anymore because companies can do fake reviews that will attract people to invest i... See more

Rated 1 out of 5 stars

First it took months to find our payment from their own bank (due they could not access it???) and all the dashboards were full of warnings of pending service disruption. The technical support... See more

Rated 2 out of 5 stars

We run a Shopify Plus store where most of our products are sold as bundles. We signed up for Reviews.io in September 2024 for two specific reasons: product specific review requests and a post purc... See more

Company details

  1. Review Site
  2. also in
  3. Media Company

Written by the company

REVIEWS.io is a review and user-generated content platform built for ecommerce brands that want to earn trust and turn it into measurable growth. From scaling DTC startups to established global retailers, it helps businesses collect and showcase genuine customer feedback where it matters most. At its core is a commitment to authenticity. Every review is verified, giving shoppers confidence that what they're reading reflects real experiences—not filtered or inflated opinions. That transparency helps brands build stronger credibility and make better decisions based on honest insight. REVIEWS.io brings together company and product reviews, Google Seller Ratings, and visual UGC like photos and videos, all in one place. With seamless integrations across platforms like Shopify and BigCommerce, alongside automation, moderation tools, and flexible display widgets, brands can easily manage their reputation while improving conversion and SEO performance. Unlike marketplaces or closed ecosystems, REVIEWS.io gives brands full control over their data and how it's presented—without compromising trust. Trusted by thousands of ecommerce brands worldwide, REVIEWS.io helps turn customer voices into a lasting competitive advantage.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

394 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(394)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Highly Biased and Untrustworthy Review Platform

I’m extremely disappointed by this platform’s biased behavior. I shared my genuine experience—one that was entirely positive—and they promptly deleted it. Meanwhile, they continue to host and highlight reviews promoting another platform that appears to have paid for favorable exposure.

Worse yet, they removed all of the 60 positive reviews was posted about a reputable service many clients truly benefited from one platform I enjoyed the service, but left active posts containing emails and websites for competing platforms. This blatant conflict of interest suggests their moderation is guided by financial incentives rather than a commitment to honest, transparent feedback. It’s a clear sign that they’re not interested in genuine user experiences, only the ones that line their pockets.

I strongly recommend you look elsewhere. This one simply can’t be trusted.

18 April 2025
Unprompted review
Rated 1 out of 5 stars

…A review site where you can't submit reviews!

What a joke this so called "reviews" site is! I tried to post a negative review of Evri, and it wouldn't let me submit it..somebody else had the same problem as well..seems like they are far from being an impartial site! I know Evri pays for some reviews, I have to laugh when I read the apparent "satisfied customers" comments, any one who has actually had to deal with this car crash of a company knows the reality! And now another one that is supposed to be a reveiw site that won't let you post reveiws!

19 March 2025
Unprompted review
Rated 1 out of 5 stars

Reviews on this site cannot be trusted

Reviews on this site cannot be trusted, the companies that are being reviewed on this site are the ones in control. companies with extremely bad reputations on trustpilot for example are getting amazing positive reviews on this site. the companies are supplying their own reviews. take no notice, it's a scam.

13 March 2025
Unprompted review
Rated 1 out of 5 stars

Beware

I was with reviews for around four years. I emailed them to cancel auto renewal as I wasn’t using the service enough. They still took the money out and I had a really fight to get it back. It’s was only when they made me removed any evidence of having reviews from my site that they would refund me. This means the money and time spend collecting my company reviews was a complete waste, as when you leave the service you lose all the reviews you have collected. Very disappointed with this company and the treatment I received having to fight to get my money refunded. If I knew the reviews couldn’t be kept once you have left the service, I wouldn’t have signed up in the start. I earned those reviews they shouldn’t be taken away.

25 February 2025
Unprompted review
Rated 1 out of 5 stars

Frustrating and Misleading Subscription…

Frustrating and Misleading Subscription Cancellation Process

My experience with this company has been extremely disappointing, especially regarding their subscription cancellation process. Despite following all the steps and providing clear notice of cancellation, I was still charged for another billing cycle.

Even worse, they confirmed that they had received my cancellation request but failed to terminate the subscription as expected. The process feels deliberately confusing, with unnecessary confirmation emails and unclear instructions designed to complicate cancellation.

As someone who specializes in subscriptions and online end-user experience, I can confidently say that this approach is not only misleading but also undermines customer trust. Transparency is key in subscription services, and unfortunately, this company falls short.

I would advise anyone considering their services to be cautious, especially when it comes to managing or canceling subscriptions. A smoother, more honest process is essential for maintaining customer loyalty, and sadly, that was not my experience here.

25 February 2025
Unprompted review
Rated 1 out of 5 stars

NO RIGHT OF REPLY AS A BUSINESS UNLESS YOU PAY!

My business was given a negative review from a person who has never been a customer/client.
reviews.io will happily publish fake negative reviews by anyone and everyone but won't allow a right to reply to negative or positive reviews unless the business pays to subscribe - that's extortion.
They're a grubby parasite that survives solely on other people's businesses and hard work.
What a disgusting business.

17 February 2025
Unprompted review
Rated 1 out of 5 stars

Horrific platform apparently

Horrific platform apparently. Has been emailing us about a complaint regarding a company that has a similar name to one of our subsidiaries and makes it nigh on impossible to contact them and raise our concerns.

30 January 2025
Unprompted review
Rated 1 out of 5 stars

Clearly a fake review website

Clearly a fake review website - it appears their business model is to create fake reviews of reputable businesses (usually with positive reviews on Trust Pilot) to lure them in to their premium plan in order to magically bring on more positive reviews. This company is a joke and not sustainable. They will be found out!

15 January 2025
Unprompted review
Rated 1 out of 5 stars

Extremely inconsistent service

Extremely inconsistent service. Occasionally there is someone who responds well but mostly questions are unanswered or only part of an answer is given. There is always a different respondent. The technical side of the site failed (site wide I was told) so that no reviews were sent for a lengthy period over our peak of Christmas. No apology. Info given has been incorrect. Generally just very poor on all aspects of service and delivery with an occasional individual being ok. We will definitely not be renewing after a year of frustration.

8 January 2025
Unprompted review
Rated 1 out of 5 stars

Reviews are checked by the company website

The company can delete bad reviews!! Total fake, follow trustpilot or google, i had a very bad experience with a company , and on trustpilot they are rated1.9, here 4,7, what is this? If you look at the site companis can subscribe and delete bad comment

7 January 2025
Unprompted review
Rated 1 out of 5 stars

Fake review site.

So I looked at their page initially because I wanted to read the comments on a first aid product supplier. I found it quite suspicious, so I entered my home town in the search and couldn't find any legitimate business that was reviewed. In fact, I had a company that said it is a village. My home town is a major city in the south of England. There is not 1 company that trades here on their site. But about 10 companies that have never traded from here. Seriously, try it with your home town where you know the legitimate businesses.

1 January 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful

This is just a means for a company to present and control an apparent positive review history. If you want to review someone I suggest you stick to Google or trust pilot.

12 December 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

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Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

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