Returnista  Reviews 

6,896
•
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I'm still waiting for support to return my package. I didn't receive a label, only a QR code that I couldn't use for returning.

Rated 1 out of 5 stars

I requested a return through Mud Jeans, which uses Returnista for their return service. I paid for the return shipping label via Returnista, but instead of receiving the label, I got the follow... See more

Rated 5 out of 5 stars

It was so easy and so intuitive!!! You know, many other services and customer support should be managed by you on such a great way. It was like: “if I had to design a process to create a product retu... See more

Rated 5 out of 5 stars

I‘m very satisfied with all! Prices, products, very fast delivery. Furthermore there was a technical error on the page where to create the return label and the telephone customer center was immedately... See more

Company details

  1. Software Company

Written by the company

Te bereiken via support@returnista.nl


Contact info

3.4

Average

TrustScore 3.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(6,896)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

…a happy custemer

Service is fast and good to follow how your order goes,im very happy with how buying and returning is handeled ,it is good organized,and my order was in 2 days in my hands,👍😁 happy custimer,,,

26 March 2022
Unprompted review
Rated 5 out of 5 stars

Easy return

Ordered a pair of reading sunglasses two months ago but they did't turn out to be very practical.
When the progressive version was launched I asked if I could switch them so I could also use them while driving. No problem at all. Great service!

23 March 2022
Unprompted review
Rated 5 out of 5 stars

Wish I knew about it sooner!

Was very easy to schedule a pick-up, the service is user-friendly and the delivery company arrived on time. I would definitely use it again! Super convenient.

16 March 2022
Unprompted review
Rated 5 out of 5 stars

Very good

After 3 wrong planned pickups bij dhl, the courier didn’t show up, this pick up went smooth and quick

12 March 2022
Unprompted review
Rated 5 out of 5 stars

What’s there to write

What’s there to write, a friendly guy from DHL just picked up my package in a timeframe between 11:00 and 15:00. Nothing more, nothing less

8 March 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look