Research Opinions Reviews 

676
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and researchers are exceptionally friendly, professional, and welcoming during sessions. Participants also note that the entire process is smooth, extremely well organised, and easy to follow from start to finish. However, some people mentioned experiencing frustrating delays when waiting for their promised financial compensation. Reviewers occasionally noted unexpected discrepancies in the amounts they received compared to the initial agreements. A few consumers also encountered communication difficulties when trying to resolve these financial and support issues. Some individuals felt that support during these specific payment disputes was lacking.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting an overall sense of satisfaction and support... See more

User experience

Consumers find user experience to be positive, highlighting smooth and well-organised research sessions.... See more

Service

People report positive experiences with service, highlighting a well-managed and professional process from... See more

Customer service

Clients share positive opinions on customer service, highlighting professional and easy interactions... See more

Payment

Reviewers mention ambiguous feedback about payment, reflecting a high level of disagreement among users. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything is so easy from application through to completing the market research. Kept informed throughout and friendly, helpful people either on the phone to check your details or the market resear... See more

Company replied

Rated 5 out of 5 stars

I joined an in-person focus group at a local flower warehouse and learned loads about this amazing family-owned business! The other participants were really interesting, friendly and engaged. We wer... See more

Company replied

Rated 5 out of 5 stars

Easy to find the venue and park. Great welcome with a drink and biscuits offered while waiting to start. Toilets pointed out. I thoroughly enjoyed the discussions, learnt about some new products... See more

Company replied

Rated 5 out of 5 stars

Everyone involved, running the research, was friendly. Research was very informative. It didn’t go quite as planned on the 2nd go but the researchers were very patient and helpful. I came away very k... See more

Company replied


Company details

  1. Market Researcher

Written by the company

Start making your opinions count with paid market research. Research Opinions work with a wide variety of companies who are looking for people from across the UK to tell them what they think about their products and services. You could be talking...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

676 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(676)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I took part in my first ever market…

I took part in my first ever market research focus group with research opinions yesterday and thoroughly enjoyed it. From start to finish the whole process was very well organised by Jess, communication was great and everything was exactly as described.
The lady who chaired the focus group was lovely as well as the other participants who I met on the day.
Would be keen to do more of these with this company as they really do look after people.

24 September 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Tracy! We’re happy you enjoyed your first focus group and felt heard– we’d love to see you at more sessions in the future. We'll share your feedback with Jess. Nasreen, Recruitment Specialist

Rated 2 out of 5 stars

This is clearly biased towards a…Republican Point of View

This is clearly biased towards a Republican point of view at least the survey they asked me to take on my cell phone. I'm always leery when they say your responses will be kept confidential.

Scammers also use surveys to “cram” a victim’s phone bill with a phony charge, a practice that was more common a decade ago. Cramming refers to placing a charge on a consumer's phone bill without their consent.

A victim will fill out the bogus survey with their name, date of birth, email address, and telephone number. The next month the victim finds a charge on their phone bill for something they never ordered and never received.

These may seem like minor scams but fake surveys can also lead to more significant losses. An email survey may include a link that offers a free product or a prize of some sort. However, clicking the link downloads malware -- even ransomware -- on the victim’s device.
Steer clear of this company, just to be safe.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with this company. Everyone was friendly. The group discussion was insightful and the lady who ran the session was very warm and chatty. It ran promptly and efficiently. Very smooth operation. Look forward to more sessions like this!

18 September 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you so much for your kind words! We’re so glad you enjoyed the session and found it smooth. We look forward to booking you in for future sessions! Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

My research session was good. Very good people.

My research session was good. Love taking part in research with them. Good staff, very polite.

18 September 2025
Unprompted review
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Reply from Research Opinions

We really appreciate your feedback! It’s great to hear you had a good experience. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

My experience has been great

My experience has been great. Can’t complain about anything. From filling out the initial questionnaire to attending the session has been seamless. I thoroughly enjoy the topic we discuss and I look forward to more opportunities in the future.

17 September 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks so much for your kind words! We're really glad you’ve had such a great experience and look forward to booking you in for a future research project. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

The communication was clear and concise…

The communication was clear and concise from Alec, given they was train strikes he kept me up to date with changes of dates and I felt there was a good choice of timing's.
The interviewer was friendly, it felt informal.

15 September 2025
Unprompted review
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Reply from Research Opinions

Appreciate your lovely feedback! Great to hear the communication and experience worked well for you. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Great comms from Alec all the way…

Great comms from Alec all the way through and must say good company to work with.

15 September 2025
Unprompted review
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Reply from Research Opinions

Thanks, Darren! Really pleased you had a positive experience. We will pass your feedback to Alec. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Really enjoyable experience

Really enjoyable experience. The interviewer was very friendly, engaged and it was a pleasure to complete the research.

3 September 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you for your kind words! We're so glad you enjoyed the experience. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Pleasant and interesting experience

All aspects were very well organised and professional. Straight forward instructions. Staff were pleasant and friendly and thorough in their questioning. Hopefully my contribution may be of some use!

26 August 2025
Unprompted review
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Reply from Research Opinions

Thank you, Jane! We're so pleased you found the experience pleasant and well organised. Your contribution is definitely valuable. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Very well organised

Very well organised , lots of communication about the appointment . Everyone really lovely and friendly .

30 August 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks so much, Clare! We're glad everything went smoothly. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Amazing research

Everyone involved, running the research, was friendly. Research was very informative. It didn’t go quite as planned on the 2nd go but the researchers were very patient and helpful.
I came away very knowledgeable as a carer and it did make me realise that healthcare professionals are highly trained and do an amazing job.

27 August 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

We really appreciate your kind words, Anne. It's great to hear you found the research informative and that our team’s support was helpful throughout. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

My experience was excellent

My experience was excellent. I learnt a lot whenever I took part in Research Opinion; I always do my research before attending the project, which enhances my knowledge on the topic.

26 August 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you, Sayed! We're delighted you enjoyed taking part. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

I really felt that my opinions were of…

I really felt that my opinions were of value and hopefully contribute to future successful research.
Everyone was friendly and had opportunities to contribute and share their own experiences.

15 August 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks, Robert! We're so pleased you felt your opinions were valued and that you had the chance to share your experiences. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Professional service.

From the initial contact to the research day, everything was dealt with in a professional manner, I was always kept informed about what was happening.
Excellent company.

20 August 2025
Unprompted review
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Reply from Research Opinions

Thank you for your kind words, we’re pleased that the process was smooth for you. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Would recommend to a friend

Communication was great - clear and timely. Everyone involved, from receptionists to those running the research, was friendly. Research ran to schedule.

18 August 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Really appreciate your feedback, Sarah – we’re glad that the research ran smoothly. Looking forward to having you in more research sessions! Nasreen, Recruitment Specialist

Rated 4 out of 5 stars

Comfortable premises friendly staff tricky task

Comfortable premises, Friendly and professional staff.
The project I was involved in required that I practice Subcutaneous administration of a chemo drug into a silicon cushion that represented a human stomach. The task required that I follow a series of over 20 graphic and written instructions that would enable patients or carers to administer a medication thereby cutting out the need for trained medical staff. Though I thought this a good idea in theory, in practice it was actually very tricky. I have had experience of trained medical staff struggling with this procedure and I feel further training would have been required in order for me to feel confident and execute the task successfully.

19 August 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thanks for sharing your experience, Dominic. We’re happy you felt comfortable and we value your thoughtful feedback on the task. We will pass on your feedback. Nasreen, Recruitment Specialist

Rated 5 out of 5 stars

Very professional service provided by…

Very professional service provided by Oscar. Good communication of what is expected and also enough friendly reminders so you don’t forget about any research you are booked into

13 August 2025
Unprompted review
Research Opinions logo

Reply from Research Opinions

Thank you! We’ll pass on your feedback to Oscar. We look forward to seeing you in future sessions. Nasreen, Recruitment Specialist

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