The Reptco Reviews 

43
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The Rept Co is part of a very well run company. I have brought fish and reptiles from them. Honestly I cant fault the quality of there animals, and how helpful there staff are. This is the best place... See more

Rated 5 out of 5 stars

Got my third animal from here, my knob tail gecko. Animals arrive healthy and safely packed with heat packs for next day delivery. I wouldn't buy my reptiles and amphibians from anywhere else. The... See more

Rated 5 out of 5 stars

Simply THE BEST!!! have used Reptco several times, the animals always arrive in first class condition well packed in either cloth bags or plastic boxes the whole lot then packed into a solid wooden bo... See more

Company replied

Rated 5 out of 5 stars

I got nothing bad to say about this company at all they wen above and beyond for me and I appreciate everything they have done for me to… if u have any issues they are on it to solve the problem asap... See more

Company details

  1. Reptile Store

Written by the company

The Reptco send quality and healthy reptiles and amphibians across the UK direct to your door overnight. We take enormous pride in how we care for our animals and how we transport them to ensure that they arrive with our customers in perfect condition every time. We hold, not only a huge range of stunning reptiles and amphibians, but also a massive range of dry goods, reptile feeds and supplements. We are also help if you are looking for advice or help with your own reptiles or which to discuss a new reptile that you are thinking of keeping.


Contact info

4.8

Excellent

TrustScore 5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(43)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reptile shipping second to none

The service was fantastic and the packaging and welfare of the animal was second to none. I was kept upto date all the time. I strongly recommend reptco to everyone who wants 100% satisfaction guaranteed. I won't use anyone else's now, I can't put into words how good reptco are from start to finish.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Communication was good and ensured I had an appropriate setup. Service was great with attention to detail packaging to ensure my animal arrived safely. Eating and settled in within a day, highly recommend.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

I recently ordered a juvenile Hermanns…

I recently ordered a juvenile Hermanns tortoise. From start to finish I was kept updated on progress, I was asked about the set up and a photo was requested before he was packed ready to leave. He/she arrived very well packaged and safe. A lovely healthy young tortoise who happily tucked in to some leafy greens and explored the enclosure before basking under the lamp for a while.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company. I live in the remote scottish highlands so was worried about courier costs however they offered me an amazing price. I've had a few animals from them now and they have all arrived safely and in great health with great packaging. Very thankful for reptco

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service and animals

I used to buy my reptiles from morph market until the reptco opened and I haven't looked back since, I've bought numerous things from them from dart frogs to ball pythons and the best one of my collection a green tree python which I've managed to tame out and is now very handleable.

There prices are very fair or cheaper than most places on the internet

Delivery prices are very cheap even for Saturday delivery compared to the likes of morph market and other reptile shops out there and you can also choose your delivery day where as others you have to wait for specialist drivers to bring it to when it fits there run, dx express who bring reptcos orders have always been spot of with there care of the boxes and I've never received a damaged box or even a hint of any slightest of damage.

Can't recommend the reptco enough so don't hesitate to place an order with them you won't be disappointed

6 February 2025
Unprompted review
Rated 5 out of 5 stars

I wrote a review about my experience…

I wrote a review about my experience with reptco I however should of contacted them directly but we all get frustrated with online purchases without writing an essay they have since gone above and beyond for me I was given 3 options that they gave me to resolve the issue and honestly they couldn’t of been more honest helpful and I’m now a costumer for life I dealt with a manager named Aaron if you have any issues don’t do what I did and take your grievances to socials contact them directly I’m really happy how I’ve been dealt with because they never had to contact me back to begin with….. genuinely thank you so much

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, l have just received my Leopard gecko. Very healthy, and extremely well packed, with a lot of care. The courier service was great too. I am a very happy customer 😊
And would Highly recommended ReptCo

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Great customer care from Aaron and Dan

I bought a royal python from here ,unfortunately she didn't eat for a few weeks ,which caused us stress and Anxiety we spoke with Aaron and Dan and we was reassured this was normal and nothing to worry about and was more than helpful, I would definitely recommend buying reptiles here as they are very helpful and professional and will rectify any issues immediately, highly recommended,

9 December 2024
Rated 5 out of 5 stars

Great experience with ReptCo

Great experience with ReptCo when buying lizards for my son. The man was very helpful and patient both before and after buying them when I asked for advice. We used their specialist overnight delivery service and this worked really well as the lizards were carefully looked after with regards to how they were transported.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

I Purchased a strawberry pacman frog…

I Purchased a strawberry pacman frog from reptco and cant thank them enough ,im over the moon with my little frog ,beautiful colouration ,and a healthy, active frog , arrived in a secure very well packed box with heat packs that was still warm on arrival amazing communication threw out and best part they check u have the correct setup before allowing the animals to leave them 5 stars 🌟 for this amazing company that put animal welfare first il be back thankyou

Date of experience: 26 November 2024

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

First time i have used this company
Purchased amphibians on line
Great quality frogs look very healthy
Amazing courier service very well packed for a safe journey up north.
Will certainly use again
10/10

15 October 2024
Unprompted review
Rated 5 out of 5 stars

After many years without keeping any I…

After many years without keeping any I decided to buy a snake
I stumbled upon Reptco quite by accident.
Just taken delivery literally one hour ago,
The snake was packed with obvious care,
The snake is really healthy and beautiful and finally any advice I have needed they have been good enough to help.
I will buy again,
This is going to be my go to reptile place.
Ps
The overall price with delivery was really good too.
I simply can’t fault this team,
It’s more than a business it’s a passion too.
Please forgive my spelling and lack of grammar,
Stop wasting time and order off these today.
You won’t be disappointed

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Simply THE BEST!!

Simply THE BEST!!! have used Reptco several times, the animals always arrive in first class condition well packed in either cloth bags or plastic boxes the whole lot then packed into a solid wooden box, which is then further packed into a substantial cardboard box. The wooden boxes make great present boxes Christmas, Birthdays etc etc far too good to throw away!!! Thank You Reptco.

6 August 2024
Unprompted review
The Reptco logo

Reply from The Reptco

Thank you so much for the review, David. We really appreciate your support and love having you as a customer! All the best from us at Reptco!!!

Rated 5 out of 5 stars

I purchased a leopard gecko

I purchased a leopard gecko through this site. First of all, what a cutie but this isn't about him.

From the moment I had confirmed the purchase and delivery I was emailed further details regarding the delivery time, information on my little individual and care concerns. Communication between the store, the courier service they use for delivery are top notch which is essential when transporting a live animal.

What I received was well packaged and as comfortable as I can imagine you can make these when sending them out. The images online of what it is you're buying are accurate and what you see is what you get.

Would 100% use again should I purchase any more reptiles.

25 July 2024
Unprompted review
The Reptco logo

Reply from The Reptco

Wow, What a lovely review! It means so much to us that we are getting things right and your review shows us that we are! I hope to see you as a customer again! Thank you!

Rated 5 out of 5 stars

Amazing!

Fast delivery, healthy animals, will definitely be buying more!

18 July 2024
Unprompted review
The Reptco logo

Reply from The Reptco

Thank you so much for taking the time to leave us a review. We look forward to being able to supply you again in the future. Thanks from all at Reptco!

Rated 5 out of 5 stars

Amazing experience son is really…

Amazing experience son is really pleased with her . Perfect packaging really pleasing experience

30 July 2024
Unprompted review
The Reptco logo

Reply from The Reptco

We are so pleased that your son is happy with his new family member! Thank you so much for taking the time to leave a review for us! Thank you from all of us at Reptco!

Rated 5 out of 5 stars

What a great selection of stunning…

What a great selection of stunning Reptiles that I got to see at the open day! I purchased a stunning female Zero Bearded Dragon. It is lovely and a real character. Thank you for the great service and the burgers!!! I will be back!

27 July 2024
Unprompted review
The Reptco logo

Reply from The Reptco

It was great to meet you on Saturday and a pleasure to supply you with that beautiful Zero! He/She is a stunner!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look