REPAIRS ETC | PHONE REPAIR NEWCASTLE Reviews 35

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Please be aware company reviews are neither a guarantee of good service nor even an honest representation. This company has major communication issues and a shopfront often unexpectedly closed. After... See more

Rated 5 out of 5 stars

Daughter smashed the screen on her iPhone. Dealt with Repairs etc over the phone from Edinburgh (she was living in Newcastle) - owner opened up shop especially for her at 9pm, fixed the phone, gave he... See more

Rated 1 out of 5 stars

Damaged my laptop when replacing the battery and now it does not work. Didn’t apologise for this and I still had to pay.

Rated 5 out of 5 stars

Located near Newcastle Central Station, this tidy repair shop offers an immediate repair service while you wait or within an hour or so if the repair is complicated. The staff are helpful and knowledg... See more

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2.8

Average

TrustScore 3 out of 5

35 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Please be aware !

Please be aware company reviews are neither a guarantee of good service nor even an honest representation. This company has major communication issues and a shopfront often unexpectedly closed. After 2 weeks of multiple visits and messages my phone was returned to me at the side of the road, outside a closed shop. Initially the phone did appear fixed although the gentleman had no information about the actual problem but by the time I returned home had exactly the same issue! Luckily my phone was old and contained no valuable data, so I can chalk this up to a valuable lesson albeit at a cost. Please be careful if you have expensive equipment, as you may not be as lucky.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

GOAT

Brilliant service and great job on my iPhone screen repair in less than an hour

20 May 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using and buying stuff from…

I’ve been using and buying stuff from VJ and his excellent staff for many years now, and every time I go back the service just seems to get better and better…!! This time it was a Sunday morning and I needed an iPhone screen replacement - Harry had it done in 35 mins with no hassle and at a great price. Can’t recommend this shop enough. Thanks again Harry!

16 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Went to get my MacBook fixed today and the service was amazing 10/10 would definitely recommend for a cheap and quick service! Thank you for getting my MacBook fixed the same day within 30 minutes!

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Professional and reasonably priced.

Located near Newcastle Central Station, this tidy repair shop offers an immediate repair service while you wait or within an hour or so if the repair is complicated. The staff are helpful and knowledgeable and have access to OEM and original parts for all leading handset brands. They replaced the AMOLED screen on my Samsung S22 Ultra 5G in one hour, for GBP100 less than Samsung, who required the phone for 2-3 days. Completely happy with the quality of the service, parts and overall experience. Highly recommended.

26 September 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! Picked up and dropped off the phone all within 2 hours! Had phone screen and back of phone replaced. Couldn’t recommend more.. all for an amazing price

25 October 2021
Unprompted review
Rated 5 out of 5 stars

I have to say what a wonderful…

I have to say what a wonderful experience in this shop today went in for a phone not only did the manager explain the ins&outs of the phone but replaced the faulty battery (free of charge) also helped with a problem i have with my desktop computer. My hat off to you Sir

19 June 2021
Unprompted review
Rated 5 out of 5 stars

Daughter smashed the screen on her…

Daughter smashed the screen on her iPhone. Dealt with Repairs etc over the phone from Edinburgh (she was living in Newcastle) - owner opened up shop especially for her at 9pm, fixed the phone, gave her a free screen protector and all for a price that was lower than the shop we normally use in Edinburgh. No issues with the quality of the repair 4 months on. Superb service.

16 May 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. Excellent experience: friendly, knowledgeable and efficient, I had my laptop repaired on the spot, and with some additional extra advice, many thanks!

4 February 2020
Unprompted review
Rated 5 out of 5 stars

When my daughter broke her phone screen…

When my daughter broke her phone screen she was heartbroken. Found this place on facebook and messaged on friday night, got a quote for repair within 20 minutes. Phone was repaired to high standard next day at a good price. I highly recommend this place

8 September 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic! Had an iPhone battery changed in 5 minutes with warranty. Very professional and I’ll be returning with no hesitation. Thank you!

1 September 2019
Unprompted review
REPAIRS ETC | PHONE REPAIR NEWCASTLE logo

Reply from REPAIRS ETC | PHONE REPAIR NEWCASTLE

thanks for sharing your experience James. We would love to see you see again if you need any other repair job . Regards Repairs etc newcastle and Jesmond phone repair shops

Rated 5 out of 5 stars

I recently went into another repairs…

I recently went into another repairs shop in the city centre and they did not fix my phone properly at all so I took it into repairs etc and saw vj and he completely fixed my phone after being told from the previous shop there was nothing wrong with it so would highly recommend!!!

12 April 2019
Unprompted review
Rated 5 out of 5 stars

Headphone jack on S9+ broken

Headphone jack on S9+ broken. 30 minutes, sorted with no fuss! Super fast and cheap repair and the owner is a top geezer! I always take my repairs in here and I've yet to be let down.

12 April 2019
Unprompted review

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